PRODUCT SUPPORT PROGRAM FOR REPLACING THE 461-6698 BRACKET ASSEMBLY ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
Usage:
TEBE8275-00
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| 17Dec2018 |
U-725
A-524
D-641
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 4616698/">461-6698 BRACKET ASSEMBLY ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS |
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| 7755 4304 | PS53940 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53940" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2020 |
PROBLEM
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| The existing 4616698/">461-6698 Bracket Assembly (Change 00) can fail on certain 794 AC Off-Highway Trucks. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 794 AC | HRT00100-00101 MT500112-00144 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 7X7729 | WASHER-HARD |
| 2 | 8T4195 | BOLT-HEX HEAD |
| 1 | 4616698 | BRACKET AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| If existing 4616698/">461-6698 Bracket Assembly (Change 00) (1) fails, replace the failed bracket assembly with a new 4616698/">461-6698 Bracket Assembly (Change 01), two 8T-4195 Bolts, and two 7X-7729 Washers. Tighten the bolts to a specified torque of 55 +/- 10 N.m (41 +/- 7 lb. ft). Refer to Image1. |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-24 mo |
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| NOTE: This is a 2.0-hour job | ||||||
| Note: Parts and labor hours are for a single bracket assembly failure. Three claims are allowed per machine. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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