Usage:
25Jan2019 |
(Revised 14Feb2019) |
Before/After | PRODUCT SUPPORT PROGRAM FOR REWORK OF THE LEFT TRAVEL MOTOR DRAIN HOSE ON CERTAIN 318F, 320, 323, 323F, 325F, 326D, 326F, 330D2, AND 330F NGH EXCAVATORS |
|
5058 4351 | PS46117 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46117" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 25Jan2019 Service Letter. Changes have been made to the Affected Product. |
TERMINATION DATE |
31Jan2021 |
PROBLEM
The existing left travel motor drain hose has been incorrectly connected to the lower side drain port on certain 318F, 320, 323, 323F, 325F, 326D, 326F, 330D2, and 330F NGH Excavators. An incorrectly connected drain port can result in air bleeding and travel motor seizure. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
320 | BR600318-00404 HEX02106-02522 ZBN02519-02570 |
320 GC | BR400215-00260 DKJ02165-02193 KTN00449-00539 |
323 | BR900168-00180 DWE10107-10111 DWF00133-00135 RAZ00996-01209 YBL01758-01759 |
323F LN | MFY20092-20108 |
325F L | NDJ20369-20515 |
325F LCR | RBW20242-20307 |
326D 2L | JFG10065 KER10346-10351, 10353-10368, 10370-10390, 10395-10397, 10404-10432 |
326F L | EBK20010-20012 FBR20318-20401 GGJ20081-20094 |
326F LN | HCA20111-20129 |
330D 2L | FEX10006-10015 XDR10131-10132 |
330F L | HBT20119-20137 HCK20004-20070 JHF20001-20013 MBX20535-20669 |
330F LN | JFR20146 KFA20001-20011 |
330F OEM | DPL00116-00117 |
*******Group 2******* | |
318F L | FFT20019-20027 HCP20077-20094 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
2 | 7K1181 | STRAP-CABLE |
1 | 5110313 | MOTOR GP-PISTON (After Failure Only) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
2 | 7K1181 | STRAP-CABLE |
1 | 5110313 | MOTOR GP-PISTON (After Failure Only) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to M0099107, Special Instruction, "Rework Procedure of the Left Side Travel Motor Drain Hose Connection On Certain Excavators", to complete this Rework Procedure. Note: If travel motor is broken, as a result of an incorrectly connected drain hose, replace it with new travel motor group. Refer to the Disassembly and Assembly, for your machine below: 318F: UENR5585 323F: M0066628 325F: UENR6794 326/330F: UENR3313 320/GC/323: M0080364 326/330D2: UENR6134 |
SERVICE CLAIM ALLOWANCES
*******Group 1******* | ||||||
0-24 mo |
NOTE: This is a 1.0-hour job for Group 1 | ||||||
*******Group 2******* | ||||||
0-24 mo |
NOTE: This is a 1.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |