PRODUCT SUPPORT PROGRAM FOR REWORKING THE HOUR METER ON CERTAIN 3500 PETROLEUM ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE HOUR METER ON CERTAIN 3500 PETROLEUM ENGINES

Usage:

TEBE3544-01

01Dec2015
(Revised 24Feb2016)


U-639
A-463
D-563
O-552

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE HOUR METER ON CERTAIN 3500 PETROLEUM ENGINES

1403 7480 7478
PS44927
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44927" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 01Dec2015 Service Letter. Changes have been made to the Affected Product.


TERMINATION DATE

31Dec2016

PROBLEM

The hour meter may be wired incorrectly and will not power up on certain 3508, 3512B, and 3512C HD Petroleum Engines. If the hour meter fails to power up, add the 4863982/">486-3982 Harness Assembly.

AFFECTED PRODUCT

Model Identification Number
3512B  WF200100-00147
3512C HD WF300100-00575

WF500100-00898

PARTS NEEDED

Qty

Part Number Description
1 4863982 HARNESS AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

The installed 361-7150 Hour Meter requires a 3 wire connection and the engine may have been shipped with a 2 wire connection. The 4863982/">486-3982 Harness Assembly needs to be installed connecting the single end to the Batt + connection, and the 2 terminals from the harness should be connected to the SIG and Batt + connections on the back of the hour meter.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-8000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 20R4587 AND 20R4589 REMAN WATER PUMPS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 20R4587 AND 20R4589 REMAN WATER PUMPS FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TURBO OIL SUPPLY HOSE ON CERTAIN C7.1 GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TURBO OIL SUPPLY HOSE ON CERTAIN C7.1 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MULTI GENSET DATA LINK ETHERNET WIRING ON CERTAIN C15 GENERATOR SETS EQUIPPED WITH EMCP 4.4 PRODUCT SUPPORT PROGRAM FOR REWORKING THE MULTI GENSET DATA LINK ETHERNET WIRING ON CERTAIN C15 GENERATOR SETS EQUIPPED WITH EMCP 4.4
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN RETROFIT SELECTIVE CATALYTIC REDUCTION SYSTEMS PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN RETROFIT SELECTIVE CATALYTIC REDUCTION SYSTEMS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN PULLEY ON CERTAIN C32 GENERATOR SETS (APS1000A POWER MODULES) PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN PULLEY ON CERTAIN C32 GENERATOR SETS (APS1000A POWER MODULES)
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE 359-9613 SENSOR AND MOUNTING GROUP ON CERTAIN CG137-12 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE 359-9613 SENSOR AND MOUNTING GROUP ON CERTAIN CG137-12 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE ENGINE JACKET WATER LINE LEAKS ON CERTAIN PMG3516C (XQ1475G) POWER MODULES PRODUCT SUPPORT PROGRAM FOR REPAIRING THE ENGINE JACKET WATER LINE LEAKS ON CERTAIN PMG3516C (XQ1475G) POWER MODULES
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE ENGINE JACKET WATER LINE LEAKS ON CERTAIN PMG3516C (XQ1475G) POWER MODULES PRODUCT SUPPORT PROGRAM FOR REPAIRING THE ENGINE JACKET WATER LINE LEAKS ON CERTAIN PMG3516C (XQ1475G) POWER MODULES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 450-1447 CLAMPS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 450-1447 CLAMPS FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE US EPA EMISSIONS LABEL ON CERTAIN C8.7 MARINE ENGINE PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE US EPA EMISSIONS LABEL ON CERTAIN C8.7 MARINE ENGINE
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEAT SHIELD ON CERTAIN 3512C LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEAT SHIELD ON CERTAIN 3512C LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER CORE ON CERTAIN 3512C LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER CORE ON CERTAIN 3512C LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE CONTROL PANEL ON CERTAIN CTG, AND CTS AUTOMATIC TRANSFER SWITCHES PRODUCT SUPPORT PROGRAM FOR REPAIRING THE CONTROL PANEL ON CERTAIN CTG, AND CTS AUTOMATIC TRANSFER SWITCHES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STARTING MOTOR CIRCUIT BREAKER ON CERTAIN C9, C15, AND C18 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THE STARTING MOTOR CIRCUIT BREAKER ON CERTAIN C9, C15, AND C18 GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 20R-0951 WATER PUMPS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 20R-0951 WATER PUMPS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 285-5520 RETAINERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 285-5520 RETAINERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING 8W-9149 DIFFERENTIAL BEVEL GEARS AND 3D-8513 THRUST WASHERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING 8W-9149 DIFFERENTIAL BEVEL GEARS AND 3D-8513 THRUST WASHERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR ASSEMBLY OR RADIATOR CORE ON CERTAIN 3516, AND 3516B HD GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR ASSEMBLY OR RADIATOR CORE ON CERTAIN 3516, AND 3516B HD GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING COOLANT PRESSURE SENSOR ON CERTAIN C32 MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING COOLANT PRESSURE SENSOR ON CERTAIN C32 MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE 467-7693 AIR FILTER INDICATOR ON CERTAIN C7.1 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE 467-7693 AIR FILTER INDICATOR ON CERTAIN C7.1 GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP ON CERTAIN C13 INDUSTRIAL ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP ON CERTAIN C13 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE HEAT EXCHANGER ON CERTAIN 3512C HD MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE HEAT EXCHANGER ON CERTAIN 3512C HD MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING FOR IMPROPERLY CALIBRATED 147-2059 PRE-SET TORQUE WRENCHES IN DEALER AND CUSTOMER INVENTORY PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING FOR IMPROPERLY CALIBRATED 147-2059 PRE-SET TORQUE WRENCHES IN DEALER AND CUSTOMER INVENTORY
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CATERPILLAR DIGITAL VOLTAGE REGULATOR (CDVR) ON CERTAIN 3412C, C32, 3516, 3516B, 3516C, AND C175-16 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CATERPILLAR DIGITAL VOLTAGE REGULATOR (CDVR) ON CERTAIN 3412C, C32, 3516, 3516B, 3516C, AND C175-16 GENERATOR SETS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.