PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP ON CERTAIN C13 INDUSTRIAL ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP ON CERTAIN C13 INDUSTRIAL ENGINES

Usage:

TEBE3652-00

Show/hide table

11Sep2015

U-486

D-415

O-419

Show/hide table

Priority	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP ON CERTAIN C13 INDUSTRIAL ENGINES
1304		PI32543

Show/hide table

NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32543" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32543" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

COMPLETION DATE	TERMINATION DATE
31Mar2016	30Sep2016

PROBLEM

Show/hide table

The engine oil pump can fail on certain C13 Industrial Engines. The existing engine oil pump can have the gear spin on the shaft causing a sudden loss of oil pressure.

AFFECTED PRODUCT

Show/hide table

Model

Identification Number

C13

N3F00883-00884, 902, 908, 921-924, 941, 950, 954, 969-976, 992-997, 1017, 1027-1031, 1037-1046, 1048-1049, 1055, 1080-1087, 1115-1120, 1126, 1130-1131, 1138, 1143-1145, 1147-1149, 1154-1163, 1172-1176, 1179-1182, 1203-1223, 1231-1234, 1241, 1258-1260, 1264-1270, 1273-1275, 1280-1281, 1292, 1306-1307, 1314-1319, 1321-1322, 1324-1328, 1332-1336, 1340-1344, 1349, 1357-1358, 1369-1371, 1374-1378, 1382, 1386, 1392, 1414-1415, 1421-1441, 1448-1460, 1465, 1487-1514, 1516-1517, 1520-1526, 1531-1545, 1553-1557, 1560

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
1	3E6788	SEAL-O RING
2	5P8068	SEAL-O-RING
1	6V3834	SEAL-O-RING
3	6V5134	SEAL-O-RING
1	8J4351	SEAL-O-RING
1	20R6161	PUMP GP-ENG OIL
1	3464897	SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 44% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Replace existing engine oil pump with the engine oil pump that is listed in the Parts Needed. Refer to the attached Rework Procedure.

Show/hide table

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 6.0-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Rework Procedure

Show/hide table

Before completing the attached Rework Procedure, review the safety actions in the engine Operation and Maintenance Manual. If the engine is installed in a machine, read and understand the machinery operators manual for safety information and safe working practices before starting this Rework Procedure.

1. Refer to Disassembly and Assembly, UENR0184, "Engine Oil Pump - Remove and Install".

2. When reinstalling the 456-001 Oil Jumper tube use the Assembly Aid (Image 1.1.1) to protect the o-ring from being cut on the tube.

3. When refilling the engine coolant be sure to get all the air out of the system to protect the NRS Cooler. Preferred coolant refill method is to vacuum fill. If that is not an option run engine at idle without pressure cap installed not allowing the system to pressurize. Make sure to reinstall pressure cap after air has purged out. Do not run the engine this way for over five minutes.