PRODUCT SUPPORT PROGRAM FOR REPLACING THE NUMBER 3 CLUTCH DISCS AND PLATES ON CERTAIN 777F AND 777G OFF-HIGHWAY TRUCKS
Usage:
TEBE3723-02
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| 04Dec2015 |
| (Revised 05Jun2017) |
U-648
A-469
D-571
O-561
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE NUMBER 3 CLUTCH DISCS AND PLATES ON CERTAIN 777F AND 777G OFF-HIGHWAY TRUCKS |
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| 3160 | PS53088 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53088" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 04Dec2015 (Revised 21Dec2015) Service Letter. Changes have been made to the Affected Product, Parts Needed, Action Required, and Service Claim Allowances. |
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TERMINATION DATE |
| 31Dec2018 |
PROBLEM
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| The existing clutch discs can break on certain 777F and 777G Off-Highway Trucks. If the existing discs fail it can result in a loss of drive. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 777G | GT700142-00158 RDR00102-00258, 261-336, 341-345, 347 TNM00101-00111, 113, 115, 117, 121, 123, 125-134, 136, 138, 140, 142-158, 163, 165, 167, 169, 171, 173, 175, 180-194, 196, 198, 200, 202, 204-233, 237, 239-240, 242, 244-254, 256, 258, 260, 262, 264-274, 276-281, 283, 285, 287, 289, 292, 294, 296, 298-299, 303-310, 314-339, 342-345, 347-348, 350, 352, 354, 356-359, 361-389, 393-418, 420, 422, 424-556, 558-562, 564-582, 584-588, 601-603, 607, 612-619, 621-638, 641-658, 669, 675-734, 741-757, 759-763, 768-778, 788, 791-799, 805-814, 818-822, 825-826, 830-832, 851 |
| 777G OEM | M6J00100-00118, 121-127 T4Y00100-00137, 140-148, 150-155, 158-165, 170-175, 177-189, 192-195, 198-206 T5A00100-00122 |
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| *******Group 2******* | |
| 777F | JRP00277-00297, 299-339, 342-362, 364-385, 387, 390-414, 418-434, 437-486, 491-514, 518-526, 528-532, 534-548, 553-556, 562-603, 605-626, 630-692, 696-718, 720-722, 724-725, 727-745, 747-748, 751-770, 772-788, 790-798, 801-802, 809-824, 826-842, 845-851, 854-867, 869-870, 873-885, 889-890, 893-909, 911-914, 917-923, 925-934, 937-951, 953-978, 980-981, 983-986, 990, 995-1000, 1003-1006, 1008-1009, 1013-1038, 1041-1044, 1047-1053, 1055-1058, 1060-1061, 1064-1076, 1078-1089, 1093-1097, 1100-1101, 1106-1120, 1123-1126, 1130, 1132, 1139-1145, 1148-1149, 1154-1156, 1158-1159, 1161, 1166-1169, 1172-1179, 1182-1183, 1187, 1192-1200, 1205-1222, 1224-1230, 1233-1234, 1238-1242, 1248-1257, 1259-1260, 1264, 1266-1267, 1272-1274, 1277-1278, 1281-1290, 1295-1296, 1298-1329, 1332-1334, 1337, 1340-1348, 1350, 1352-1369, 1371-1374, 1376-1387, 1389-1416, 1419-1441, 1443-1451, 1453-1454, 1456-1459, 1461-1462, 1466-1476, 1479-1486, 1490, 1492-1495, 1497-1532, 1534-1535, 1537-1542, 1544-1559, 1562, 1565-1638, 1641-1651, 1653-1658, 1661-1669, 1674-1725, 1727-1733, 1735-1784, 1786-1806, 1809-1810, 1812-1813, 1815-1831, 1833-1835, 1837-1851, 1854-1858, 1861, 1864-1867, 1870-1872, 1874-1881, 1883-1891, 1893-1901, 1904-1910, 1912, 1915-1917, 1923-1931, 1933-1950, 1955-1958, 1960-1969, 1971-1990, 1995-1997, 2005-2008, 2010-2014, 2017-2018, 2022-2032, 2038-2040, 2045-2046, 2050-2054, 2062-2064, 2066, 2072-2117, 2119-2152, 2155-2159, 2161-2168, 2170-2174, 2184-2236, 2238-2247, 2250-2258, 2260-2263, 2265-2277, 2281-2306, 2311-2320, 2322-2328, 2330-2342, 2346-2351, 2354-2359, 2362-2373, 2377-2378, 2381-2383, 2394-2420, 2422-2423, 2430, 2432-2442, 2445-2455, 2457-2490, 2492-2494, 2496-2498, 2501-2506, 2508, 2510, 2512-2514, 2517-2523, 2526-2552, 2555-2556, 2558-2559, 2562-2568, 2570-2573, 2576, 2578, 2580-2592, 2594-2596, 2598-2599, 2601-2613, 2617-2618, 2621-2622, 2624-2625, 2628, 2630, 2633-2636, 2638, 2640, 2642, 2644-2645, 2647, 2649-2650, 2652, 2654-2655, 2657-2659, 2663, 2665, 2667, 2669, 2671-2675, 2677-2679, 2681-2691, 2693-2697, 2699, 2703-2707, 2709, 2711-2713, 2718, 2721, 2723, 2725-2744, 2746, 2749-2750, 2752, 2755-2808, 2810, 2812, 2814-2898, 2902-2905, 2907, 2909, 2911, 2913, 2915, 2917, 2919-2924, 2928, 2932, 2935-2940, 2943-2962, 2965-2994, 2997-3013, 3015, 3017, 3019-3024, 3026-3035, 3039-3042, 3044, 3046-3056, 3058, 3061-3062, 3064-3075, 3079-3088, 3093-3099, 3101, 3103, 3105-3107, 3109-3117, 3119, 3121, 3124-3125, 3127-3128, 3132, 3134, 3136-3138, 3140-3142, 3144-3147, 3149-3150, 3156-3157, 3161-3168, 3170, 3177-3183, 3185, 3192-3193, 3197-3198, 3200, 3202-3206, 3208, 3210, 3213, 3215, 3217, 3219, 3221, 3225, 3227, 3229, 3231-3242, 3244, 3246-3248, 3250-3253, 3255, 3257-3267, 3269, 3274-3288, 3298-3321, 3323-3324, 3327-3328, 3330, 3332, 3338-3339 |
| 777F OEM | JXP00100-00152, 155-172, 174, 176-178, 181-218, 221-224, 226-229, 233-235, 238-252, 257-258 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 2 | 3S2093 | STRAP-CABLE |
| 1 | 3T3067 | HOUSING-ROTATING |
| 1 | 10R0817 | CORE AS-OCLR |
| 1 | 1171385 | SEAL-O-RING |
| 1 | 1918303 | SENSOR GP-SPD -A |
| 7 | 2443114 | VALVE GP-MDL -C |
| 1 | 3375270 | ELEMENT AS-XMSN |
| 2 | 3914047 | PLATE-CLUTCH |
| 1 | 4417010 | KIT-DT GASKET |
| 3 | 4430663 | DISC-FRICTION |
| 1 | 4472962 | KIT-DT BEARING |
| 1 | 4568268 | GEAR-SUN |
| 3 | 4568270 | GEAR-PLANET |
| 1 | 4605438 | GEAR AS-RING |
| 1 | 4849920 | HARNESS AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 1 | 0R5517 | CORE GP-O CLR |
| 1 | 3T3067 | HOUSING-ROTATING |
| 7 | 2443114 | VALVE GP-MDL -C |
| 1 | 3283655 | ELEMENT AS-XMSN |
| 2 | 3914047 | PLATE-CLUTCH |
| 1 | 4417010 | KIT-DT GASKET |
| 3 | 4430663 | DISC-FRICTION |
| 1 | 4472962 | KIT-DT BEARING |
| 1 | 4568268 | GEAR-SUN |
| 3 | 4568270 | GEAR-PLANET |
| 1 | 4605438 | GEAR AS-RING |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Repair the transmission using the new parts as listed. Refer to Disassembly and Assembly Manual RENR8304 (777F) or KENR9931 (777G) as needed. For 777G transmissions, refer to the attached Rework Procedure for installation of the new speed sensor and harness. NOTE: This program does not apply to any transmission that is equipped with the new 456-8268 Gear-Sun, 456-8270 Gear-Planet, and 460-5438 Gear As-Ring. NOTE: This program can not be combined with any other program to repair/rebuild the transmission. |
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SERVICE CLAIM ALLOWANCES
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