PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE US EPA EMISSIONS LABEL ON CERTAIN C8.7 MARINE ENGINE Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE US EPA EMISSIONS LABEL ON CERTAIN C8.7 MARINE ENGINE

Usage:

TEBE3419-00

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10Sep2015

U-485

A-349

D-411

O-416

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE US EPA EMISSIONS LABEL ON CERTAIN C8.7 MARINE ENGINE
7557		PI32542

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32542" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32542" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Mar2016	30Sep2016

PROBLEM

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The US EPA emissions label needs to be replaced on certain C8.7 Marine Engine. The existing emissions label may contain typographical errors.

AFFECTED PRODUCT

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Model	Identification Number
C8.7	CS700277-00308

PARTS NEEDED

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Qty	Part Number	Description
1	LABEL	EPA Label
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the US EPA emissions label. To order replacement labels, contact the Dealer Solution Network (DSN). Please provide the serial number(s) of the engine(s) needing the labels, dealer contact name, and shipping address. A single DSN request can be used for multiple engines.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 0.5-hour job
On vessels with multiple affected engines this service letter should completed on all engines on the vessel on the same trip. Please reference the other engine serial numbers in the claim story.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE US EPA EMISSIONS LABEL

MODELS INVOLVED - CERTAIN C8.7 MARINE ENGINES

Dear Cat Product Owner:

The EPA Emissions Label needs to be replaced on the products listed below. The existing label contains typographical errors. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 10Sep2015 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 10Sep2015 Service Letter