PRODUCT SUPPORT PROGRAM FOR REPLACING THE 432-4214 RECEPTACLE ASSEMBLY ON CERTAIN G3508B, G3512B, G3516B, AND G3520B PETROLEUM ENGINES Caterpillar
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 432-4214 RECEPTACLE ASSEMBLY ON CERTAIN G3508B, G3512B, G3516B, AND G3520B PETROLEUM ENGINES
Usage:
TEBE3298-00
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18Sep2015
U-502
D-432
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After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 4324214/">432-4214 RECEPTACLE ASSEMBLY ON CERTAIN G3508B, G3512B, G3516B, AND G3520B PETROLEUM ENGINES
1408
PS53033
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NOTE:
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:
This Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53033" as the Part Number
and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
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NOTE:
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
30Sep2016
PROBLEM
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The existing 4324214/">432-4214 Receptacle Assembly can be corroded by moisture on certain G3508B, G3512B, and G3516B Engines, and G3520B Petroleum Engines.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
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Refer to the Service Manual if/as necessary and refer to Special Instruction, SEHS0123.
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SERVICE CLAIM ALLOWANCES
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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-8000 hrs, 0-32 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 1.0-hour job for Group 1
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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-8000 hrs, 0-32 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 1.0-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.