Usage:
18Aug2015 |
(Revised 30Sep2015) |
Safety | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RELAY FOR THE AIR SHUT OFF VALVE ON CERTAIN C9.3, C13, C18, AND C27 INDUSTRIAL ENGINES, CX31-P600-C9I PETROLEUM POWER TRAIN PACKAGES, AND C15 PETROLEUM ENGINES |
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4493 | PI11040 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI11040" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
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NOTE: | This Revised Service Letter replaces the 18Aug2015 Service Letter. Changes have been made to the Affected Product. |
PROBLEM
The relay for the air shut off valve needs to be replaced on certain C9.3, C13, C18, and C27 Industrial Engines, CX31-P600-C9I Petroleum Power Train Packages, and C15 Petroleum Engines. The existing relay may not close when exposed to medium wavelength frequencies from other equipment due to an electronic magnetic interference in an emergency situation. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
C13 | N3F00908, 1080-1083, 1306, 1392, 1585-1586 |
C15 | MG200101 |
C18 | BDN01691, 1901, 1980, 1985, 1987, 1991, 1997, 2008, 2010, 2017-2018, 2021, 2029-2032, 2043-2047, 2062-2063, 2072, 2074, 2076, 2078, 2080, 2082, 2085, 2087, 2089, 2091-2093, 2102, 2115, 2117, 2119, 2127, 2140, 2143-2144, 2146-2150, 2154-2155, 2163-2165, 2175-2176, 2183-2184, 2241-2244 PCF00113-00119 |
C27 | TWM04693 |
C9 | PDK00151-00157 |
C9.3 | CS900670, 692, 755 |
*******Group 2******* | |
C9.3 | CS900539, 545-546, 548, 551, 556-560, 568-569, 602, 717, 760-761, 777-778 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 4664902 | RELAY AS-SS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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*******Group 2******* | ||
1 | 4664904 | RELAY AS-SS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Before completing the rework, review the safety actions in the engine Operation and Maintenance Manual. If the engine is installed in a machine, read and understand the machinery operators manual for safety information and safe working practices before starting the rework. Replace the relay. Group 1 is for the 24V relay. Group 2 is for the 12V relay. |
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification: US Canada Australia New Zealand |
SERVICE CLAIM ALLOWANCES
NOTE: This is a 1.0-hour job for Group 1 | |||||
NOTE: This is a 1.0-hour job for Group 2 | |||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RELAY FOR THE AIR SHUT OFF VALVE MODELS INVOLVED - CERTAIN C9.3, C13, C18, AND C27 INDUSTRIAL ENGINES, CX31-P600-C9I PETROLEUM POWER TRAIN PACKAGES, AND C15 PETROLEUM ENGINES Dear Cat Product Owner: The relay for the air shut off valve needs to be replaced on the products listed below. The existing relay may not close in an emergency, when exposed to medium wavelength from other equipment due to electronic magnetic interference. This may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. You may now search for open Safety Service Letters by entering your product serial number(s). Visit the SAFETY.CAT.COM website and click on the Product Safety page for more information. Please refer the dealer to their Service Letter dated 18Aug2015 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed for your safety and satisfaction. Caterpillar Inc. Identification #(s) Attached to 18Aug2015 Service Letter |