PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLANT ON CERTAIN C15 GENERATOR SETS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLANT ON CERTAIN C15 GENERATOR SETS

Usage:

TEBE3222-00

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09Jun2015

J090
J093
J250
J251
J25C

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Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLANT ON CERTAIN C15 GENERATOR SETS
1353		PS44767

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44767" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Jun2017

PROBLEM

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The existing aluminum jacket water 459-4198 Radiator can leak on certain C15 Generator Sets. Leakage can occur due to internal corrosion attributed to lack of 3690804/">369-0804 Coolant Additive.

AFFECTED PRODUCT

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Model	Identification Number
C15	GB300102-00175, 177-389

PARTS NEEDED

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Qty	Part Number	Description
4	3658396	COOLANT-ENGINE
1	3690804	ADDITIVE-COOLANT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Important Safety Information

Work safely. Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident occurs.

A person must be alert to potential hazards. This person should also have the necessary training, skills, and tools in order to perform these functions properly.

Safety precautions and warnings are provided in this instruction, on the product, and in this product's Operation and Maintenance Manual (OMM). If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons. Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard.

Therefore, the warnings in this publication, the warnings that are on the product, and the warnings that are in the OMM are not all inclusive. If a tool, a procedure, a work method, or operating technique that is not recommended by Caterpillar is used, the user must ensure that it is safe for the user and for other people to use.

The user should ensure that the product will not be damaged or the product will be made unsafe by the operation, lubrication, maintenance, or the repair procedures that are used.

WARNING: The generator set must be isolated electrically before and while the rework is performed. Follow the proper lockout tag out procedures to protect against the unexpected energizing or startup of the generator set. Failure to follow these warnings could result in injury to personnel during service. Attach a "Do Not Operate" warning tag to the machine start switch or the controls before you perform any service to the machine.

Repair Action Required

Refer to the "Drain" and "Flush" sections in Operation and Maintenance Manual, SEBU7909, "Coolant (ELC) - Change".

1. Once the radiator is filled with clean water, start and run the generator set until the coolant temperature reaches 49 to 66 ?C (120 to 150 ?F). Allow the radiator to cool Refer to the safety information in the Operation and Maintenance Manual. Remove the radiator cap slowly and drain the water completely from the radiator drain valve, and from engine drain plug shown in Image1.

2. Refill the cooling system with 365-8396 Coolant, and add 1 container of 3690804/">369-0804 Coolant Additive.

3. Operate the engine while the cooling system filler cap is removed. Operate the engine until the coolant level reaches the normal operating temperature and the coolant level stabilizes. As needed, add the coolant mixture in order to fill the system to the proper level. Reinstall radiator cap and verify proper operation.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-8000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%