PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP ON CERTAIN C13 INDUSTRIAL ENGINES IN CLAAS COMBINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP ON CERTAIN C13 INDUSTRIAL ENGINES IN CLAAS COMBINES

Usage:

TEBE3398-01

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24Jul2015

(Revised 06Aug2015)

U-388

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP ON CERTAIN C13 INDUSTRIAL ENGINES IN CLAAS COMBINES
1304		PI32516

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32516" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32516" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 24Jul2015 Service Letter. Changes have been made to the Affected Product.

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COMPLETION DATE	TERMINATION DATE
31Jan2016	31Jul2016

PROBLEM

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The engine oil pump can fail on certain C13 Industrial Engines in CLAAS Combines. The existing engine oil pump can have the gear spin on the shaft causing a sudden loss of oil pressure.

AFFECTED PRODUCT

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Model

Identification Number

C13

N3F00861-00865, 867-882, 885-899, 901, 903-907, 909-920, 925-940, 942-945, 947-949, 953, 955-968, 977, 979-981, 983-985, 987-988, 990-991, 1000, 1002-1005, 1008, 1012-1013, 1016, 1020, 1024-1025, 1033, 1036, 1047, 1054, 1060, 1062-1066, 1069, 1071-1077, 1079, 1093, 1096-1097, 1099, 1104, 1113-1114, 1123-1125, 1127-1129, 1135-1137, 1140-1142, 1146, 1150-1151, 1165, 1168, 1178, 1184-1186, 1189, 1194, 1197-1198, 1201, 1224, 1228-1229, 1236, 1238, 1240, 1243-1244, 1247, 1251-1255, 1257, 1261-1263, 1272, 1276, 1278-1279, 1283-1285, 1287, 1291, 1293-1294, 1296, 1298-1301, 1303-1304, 1308, 1310, 1313, 1320, 1329-1330, 1337, 1347, 1351-1352, 1354, 1361-1368, 1373, 1379, 1383-1385, 1389, 1393, 1395, 1399, 1401-1402, 1406-1407, 1411, 1442, 1444, 1463, 1473-1474, 1479, 1484

PARTS NEEDED

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Qty	Part Number	Description
1	3E6788	SEAL-O RING
2	5P8068	SEAL-O-RING
1	6V3834	SEAL-O-RING
3	6V5134	SEAL-O-RING
1	8J4351	SEAL-O-RING
1	20R0949	PUMP GP-ENG OIL
1	3464897	SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace existing engine oil pump with the engine oil pump that is listed in the Parts Needed. Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 6.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Rework Procedure

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1. Refer to Disassembly and Assembly, UENR0184, "Engine Oil Pump - Remove and Install".

2. When reinstalling the 456-001 Oil Jumper tube use the Assembly Aid (Image 1.1.1) to protect the o-ring from being cut on the tube.

3. When refilling the engine coolant be sure to get all the air out of the system to protect the NRS Cooler. Preferred coolant refill method is to vacuum fill. If that is not an option run engine at idle without pressure cap installed not allowing the system to pressurize. Make sure to reinstall pressure cap after air has purged out. Do not run the engine this way for over five minutes.