- Caterpillar Products:
- All
Improvements and enhancements to Caterpillar products and Product Link systems are put in place to improve the customer and dealer experience with Product Link. These updates improve the data reliability of the information transmitted by Product Link and data displayed in VisionLink. The improvements and enhancements apply to the following systems:
- Product Link firmware
- Product Link support systems
- Engines and machines firmware
- Engine and machine hardware
In order to obtain the best results for improving the data quality, all firmware and hardware updates provided for a machine or power system will need to be performed.
The improvements and enhancements for Caterpillar products and Product Link systems are focused on the following key areas:
- Fuel and Hour Utilization Reporting In VisionLink
- Engine Fuel Data Quality
- Erroneous Fuel Level Alerts from VisionLink
- VisionLink Store Registration, Deregistration, & Migration
- VisionLink Displayed Data Quality
- Machine and Engine Diagnostics Reporting
- Non-Reporting Machines
For more information on the specific improvements and enhancements for Caterpillar products and Product Link systems, go to Service Information System (SIS Web) at (SIS.CAT.com).
Note: As with any firmware changes verify any other machine systems update requirements, hardware or firmware, which need to be performed prior to performing any firmware changes. Good resources for this information can be found using the numerical part record (NPR) search or media search functions in SIS Web.
The Reference section below lists a few of the media numbers and article titles related to these improvements. Additional information such as informational videos (available for a limited time), Product Link enhancements, VisionLink enhancements and training resources can be found by going to https://dealer.cat.com.
Product Link website: https://dealer.cat.com/pl
Reference
| SIS Media Reference Information | |
| Publication # | Title |
| VisionLink & VisionLink Store | |
| REHS7354 | Release Notes for VisionLink and VisionLink Store for All Caterpillar Products |
| SEPD1588 | Improved VisionLinkTM Store for Minimizing Delay in Appearance of VisionLink Store - Modules is Now Available for All Caterpillar Products - Improved subscribe process is now supported in VisionLinkTM Store |
| Product Link Firmware | |
| SEPD1640 | New Software Is Now Available for All Cat® Products With The Product Link 522 System (Contains Most Current Software) |
| SEPD1598 | New Software Is Now Available For Product Link 522 Systems On All Cat® Products (For Software Revision History Reference Only) |
| SEPD1542 | New Software Is Now Available for Cat® Product Link 522 Systems (For Software Revision History Reference Only) |
| SEPD1603 | New Product Link Software for PL121 and PL300 Is Now Available for All Cat® Products |
| SEPD1530 | Improved Process for Activating Product Link PL522 On Assets In China |
| SEPD1592 | New Firmware v2.1.9.2 for Product Link 420 Is Now Used On Certain CT660 On Highway Trucks |
| 523 VIMS and PL321VSR Firmware | |
| SEPD1600 | New Product Link and VIMS Software For PL523 and A4N4 Modules Is Now Available For Certain Caterpillar Products (Track-Type Tractor) |
| SEPD1600 | New Product Link and VIMS Software For PL523 and A4N4 Modules Is Now Available For Certain Caterpillar Products (Off-Highway Truck, Quarry Truck, Wheel Dozer & Wheel Loader) |
| REHS7337 | VIMSpc Update Release Information |
| SEPD1551 | New Software for Product Link 523 and for VIMS Payload Control System Is Now Used on Certain Series K Medium Wheel Loaders |
| SEPD1548 | New VIMS Software Is Now Used on Certain Series K Medium Wheel Loaders |
| Machine Software | |
| SEPD1655 | New Software Is Now Used on Certain Medium Wheel Loaders |
| SEPD1623 | Improved Power Train Software Is Now Used On Certain H-Series Wheel Loaders |
| SEPD1547 | New Software For Cat® Monitoring System Is Now Available For Certain D6R III And D6T Track-Type Tractors |
| SEPD1662 | Improved Machine ECM Software is Now Available for Certain 311D to 319D Excavators |
| SEPD1667 | New Power Train Software is Now Used On Certain K Series Motor Graders |
| SEPD1668 | Machine ECM Software has been Improved for Certain 300D Series Excavators |
| Engine Software | |
| SEPD1542 | New Software Is Used on Certain Tier 3 Machine Engines |
| SEPD1567 | New Engine Software Is Available for Hydraulic Excavators With Tier 4 Engines |
| Machine Hardware | |
| SEPD1591 | Procedure For Improving Compatibility of Product Link Is Now Available on Caterpillar Machines Equipped with Electronic Monitoring Systems (EMS) |
| SEPD1639 | Product Link Signal Communication Improvements Are Now Available on Certain Large Wheel Loaders, Landfill Wheeled Dozers, and Landfill Compactors |
| SEPD1542 | New Secondary Steering Motor Is Now Available for Certain M Series and M Series 2 Motor Graders |
| SEPD1589 | New Liquid Level Sensor Gp Is Now Used as Service Replacement on Certain Cat® Products |
| SEPD1547 | An Improved Transmission Harness Is Now Used for Certain Cat® Products |
| REHS7330 | Rework Procedure to Accommodate a Single Articulation Angle Position Sensor on Certain M-Series and M-Series 2 Motor Graders |
| SEBD9835 | A New Harness Is Available to Help Prevent False Detonation Events for G3600 Engines with the Engine Supervisory System (ESS) |
| SEPD1665 | Procedure for Improving Antenna Communication on All Machines Equipped With Product Link |