PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE REAR GEAR ASSEMBLY ON CERTAIN C11 AND C13 INDUSTRIAL ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE REAR GEAR ASSEMBLY ON CERTAIN C11 AND C13 INDUSTRIAL ENGINES

Usage:

REBE2923-00

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02Nov2007

U-556

D-451

O-483

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE REAR GEAR ASSEMBLY ON CERTAIN C11 AND C13 INDUSTRIAL ENGINES
1207 1204 7552		PI31390

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31390" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31390" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31May2008	30Nov2008

PROBLEM

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The 271-7431 Accessory Drive Group needs to be replaced on certain C11 and C13 industrial engines. The existing drive group is not the correct one for the application.

AFFECTED PRODUCT

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Model	Identification Number
C11	GLS01254-01255, 1426, 1461, 1464-1465, 1470, 1502
C13	LGK06820, 6832, 6959-6960, 7022, 7024, 7078, 7447, 7452, 7475, 7479, 7531-7532, 7591, 7593-7594, 7787, 7797, 7800, 7807-7809, 7811, 7996, 8110, 8123

PARTS NEEDED

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Qty	Part Number	Description
8	0S1621	BOLT
2	1P9270	GASKET
2	6V3349	SEAL-O-RING
2	2151816	GEAR AS
2	2291479	COVER
2	2717443	ADAPTER AS.-PUMP

ACTION REQUIRED

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Refer to Service Manual as needed.

1. Remove the parts contained in the 271-7431 accessory drive group.
2. Install the parts contained in the 271-7434 accessory drive group.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 2.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE REAR GEAR ASSEMBLY ON CERTAIN C11 AND C13 INDUSTRIAL ENGINES

MODELS INVOLVED - C11 and C13 Industrial Engines

Dear Caterpillar Product Owner:

The accessory drive group needs to be replaced on the products listed below. The existing accessory drive group is not the correct one for the application. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 02Nov2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 02Nov2007 Service Letter