PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE EMISSIONS STICKER ON CERTAIN C13 AND C15 ON-HIGHWAY ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE EMISSIONS STICKER ON CERTAIN C13 AND C15 ON-HIGHWAY ENGINES

Usage:

REBE3009-01

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14Jan2008

(Revised 16Jan2008)

U-26

A-23

D-20

O-22

TT-3

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE EMISSIONS STICKER ON CERTAIN C13 AND C15 ON-HIGHWAY ENGINES
7557 1000 7405		PI31433

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31433" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31433" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 14Jan2008 Service Letter. Changes have been made to Affected Product.

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COMPLETION DATE	TERMINATION DATE
31Jul2008	31Jan2009

PROBLEM

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EPA Emissions Certification Labels printed and installed on certain C13 and C15 engines with missing or incorrect data. The label needs to be replaced.

AFFECTED PRODUCT

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Model	Identification Number
C13	LEE00820-00823, 831, 850, 1075, 1316, 1329, 1523, 1819, 2024, 2144, 2203, 2220, 2238, 2312, 2510, 2518, 2522-2525, 2528, 2531, 2533-2536, 2539, 2541, 2546, 2548, 2551, 2559, 2565, 2567, 2569, 2571-2573, 2578, 2580, 2588, 2594, 2597-2598, 2602, 2606-2608, 2614, 2616-2617, 2619, 2623, 2625, 2627-2628, 2845, 2853, 2915, 2917, 3609, 3992, 4164, 4312, 4403, 4418, 4517, 4548, 4565, 4575, 4583, 4585, 4588, 4593, 4597, 4600, 4604-4605, 4612, 4616, 4619-4620, 4634, 4646, 4652, 4655, 4666-4667, 4673, 4680, 4682-4683, 4687-4701, 4703-4708, 4710-4711, 4713-4715, 4718-4719, 4721-4747, 4749-5182, 5184-5236, 5238-5307, 5309-5562, 5564-5569, 5572-5642, 5644-5645, 5648, 5650-5681, 5683-5702, 5704-5779, 5781-5782, 5784, 5786-5880, 5882-5967, 5970-5981, 5983-6160, 6162-6300, 6302-6307, 6309-6368, 6370-6450, 6452-6698, 6700-6713, 6715-6723, 6725-6745, 6747-6758, 6760-6765, 6767-6774, 6776-6779, 6783-6784, 6786, 6789, 6791, 6799-6802, 6804, 6806, 6809, 6811, 6825, 6829-6832, 6834-6835, 6837, 6839, 6841-6844, 6847, 6849, 6852, 6854-6855, 6857, 6860, 6862, 6865, 6874, 6885-6886, 6889, 6894, 6896, 6899-6900, 6905, 6908-6909, 6926
C15	SDP00879-00882, 1852, 3178, 3296, 3634, 3647, 4128, 4371, 5851, 5893, 5914, 5929, 5935, 5939-5940, 5962, 5969, 5976, 5986, 5995, 5998, 6002, 6005-6012, 6014-6015, 6017, 6021-6022, 6024-6025, 6028, 6032-6034, 6036-6038, 6041-6047, 6049-6050, 6052-6057, 6059-6100, 6102-6140, 6142-6182, 6184-6795, 6797-6799, 6801-6806, 6808-6816, 6818-7301, 7303-7306, 7308-7314, 7316-7322, 7324-8006, 8008-8098, 8100-8180, 8182-8188, 8190-8199, 8201-8213, 8215, 8217-8219, 8221-8234, 8236-8271, 8273-8288, 8290-8340, 8342-8345, 8347-8366, 8368-8391, 8393-8433, 8435-8444, 8446-8457, 8459-8482, 8484-8487, 8489-8491, 8493-8494, 8496, 8498-8501, 8503-8505, 8507-8522, 8525, 8527-8529, 8531, 8533-8534, 8536-8540, 8542-8543, 8545-8547, 8551-8552, 8554, 8557, 8563-8564, 8568, 8571, 8576-8577, 8580, 8583, 8588-8589, 8592, 8594, 8596-8597, 8602, 8606, 8608, 8613, 8615, 8622, 8625, 8631-8632, 8636, 8646, 8650, 8652, 8658, 8663, 8666, 8669, 8713

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Replace the EPA emissions sticker.

Affected Product located within NACD:

All customers for product/serial numbers located within NACD will have the option to call Customer Services for a replacement sticker to be installed by the customer. You do not need to carry out this service letter unless: you are contacted by the customer, or if performing service on the affected product and the service letter has not been previously completed.

If the program is completed by the dealer, follow these steps:

Go to Truck.cat.com
Click on the PARTS&SERVICE tab.
Click Replacement Label Requests
Click on Emissions/Certification Replacement.
Complete a SIMS Entry to show completion of the Program.

NOTE: Customer Services will complete a SIMS entry if the Customer elects to call Customer Services to request the emissions sticker. The SIMS entry will show completion of the program for the associated Affected Product.
Affected Product NOT located within NACD:

All product/serial numbers not located within NACD need to be covered as per normal service letter conditions.

Go to Truck.cat.com
Click on the PARTS&SERVICE tab.
Click Replacement Label Requests
Click on Emissions/Certification Replacement.
Complete a SIMS Entry to show completion of the Program.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE EMISSIONS STICKER ON CERTAIN C13 AND C15 ON-HIGHWAY ENGINES

MODELS INVOLVED - C13 and C15 2007 On-highway Truck Engines

Dear Caterpillar Product Owner:

Caterpillar has found the EPA emission sticker on the C13 and C15 On-highway Truck Engines listed below may have missing or incorrect information. The emissions sticker needs to be replaced.

You may choose to perform the replacement of the emissions sticker yourself or contact your dealer to have the rework performed.

If you prefer to install the emissions sticker yourself, please contact Caterpillar at this toll free number (800) 321-7332. Caterpillar will send you the replacement sticker. After that, you will not receive further notification of this recall.

If you prefer the dealer perform this service, contact your local Caterpillar dealer immediately to schedule the this rework. The dealer will advise you of the time required to complete this service.

If you are a lessor of these vehicles, you must forward this letter to your lessee within ten days.

If you have had your vehicle repaired prior to receipt of this notice and incurred any costs, you may be eligible for reimbursement. Please contact Caterpillar at this toll free number (800) 447-4986.

Please refer the dealer to their Service Letter dated 14Jan2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 14Jan2008 Service Letter