PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE FUEL LINE Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE FUEL LINE

Usage:

REBE3001-00

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12Dec2007

U-644

TT-46

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE FUEL LINE
1720		PI10647

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10647" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10647" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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PROBLEM

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This Product Improvement Program is a Safety Recall in accordance with the US National Traffic and Motor Vehicle Safety Act and the Canadian Motor Vehicle Safety Act. The fitting on certain fuel lines to the Aftertreatment Regeneration Device (ARD) may crack and leak fuel during a regeneration of the Diesel Particulate Filter, which will result in a fire hazard. It is a violation of US Federal law for a dealer to deliver a new motor vehicle or new or used engine covered by this Safety PIP until the PIP has been completed.

AFFECTED PRODUCT

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Model

Identification Number

C15

SDP01105-01106, 1145, 1150, 1152, 1158, 1173, 1178, 1180-1181, 1183, 1186, 1189-1190, 1192, 1194-1196, 1200, 1204, 1207, 1211, 1220, 1223-1225, 1228-1229, 1233, 1237, 1239-1240, 1255, 1257, 1259, 1272, 1274, 1279-1281, 1283, 1287-1288, 1298-1299, 1301, 1305, 1308, 1311, 1313, 1315, 1317, 1319, 1322, 1324-1326, 1329, 1331-1334, 1336-1337, 1339, 1341, 1344, 1346, 1349, 1353, 1357-1358, 1360, 1368, 1373, 1393, 1401, 1404, 1429, 1433, 1440-1441, 1449, 1456, 1461, 1464, 1471, 1473-1474, 1476, 1483-1484, 1486-1487, 1492, 1497, 1499-1500, 1505, 1509-1510, 1513, 1518, 1520, 1526-1528, 1533, 1536-1538, 1541, 1543, 1546, 1549, 1554, 1557, 1565-1567, 1573, 1576-1578, 1581, 1583, 1596, 1619, 1631, 1635, 1643, 1673, 1707, 1710, 1715, 1717-1718, 1720, 1724-1726, 1728, 1730-1732, 1736, 1742, 1800, 1833, 1853, 1877, 1889, 1895, 1901, 1930, 1956, 1985, 1992, 2018-2019, 2021, 2049, 2063, 2087, 2096, 2098, 2104, 2131, 2139, 2157, 2172, 2179, 2181, 2193, 2195, 2214, 2227, 2236, 2239, 2246, 2256, 2259, 2276, 2323, 2330, 2343, 2346, 2359, 2369, 2387, 2399, 2401, 2412, 2423-2424, 2432, 2440, 2446, 2454, 2457, 2470, 2477, 2482, 2503, 2547, 2551, 2557, 2560-2561, 2572, 2585, 2588, 2592, 2597, 2600, 2609, 2619, 2633-2634, 2645, 2647, 2650-2651, 2654, 2660, 2668-2669, 2691-2692, 2695, 2702, 2714, 2723, 2727, 2734, 2737, 2750, 2787, 2806-2807, 2810, 2814, 2817, 2828-2829, 2836, 2839, 2847, 2860, 2871, 2874, 2879, 2881, 2897, 2921, 2924, 2929, 2946, 2952, 2958-2959, 2966, 2968-2969, 2971, 2975, 2983, 2993, 2995, 3012, 3015, 3028, 3046-3048, 3052, 3059, 3061, 3071, 3073-3074, 3082, 3087, 3113, 3201, 3207, 3285, 3414, 3429, 3443, 3446, 3451, 3568, 3581, 3619, 3625, 3634, 3643, 3645, 3650, 3656, 3661, 3663, 3668, 3670, 3677, 3680, 3683-3685, 3694-3695, 3699, 3706, 3710, 3718, 3725, 3733, 3736, 3739, 3742-3743, 3746, 3749, 3752, 3758, 3765, 3792, 3799, 3814, 3819, 3833, 3840, 3861, 3873, 3882, 3888, 3897, 3926, 3934, 3938, 3956, 3958, 3971, 3987, 4026, 4040, 4044, 4054, 4066, 4074, 4111, 4126, 4149, 4159, 4162, 4166, 4170, 4174, 4244, 4339, 4354, 4365, 4372, 4382, 4397-4398, 4406, 4409, 4425, 4473, 4480, 4494, 4497, 4530, 4544, 4556-4557, 4565, 4574, 4584, 4589, 4619, 4636, 4668-4669, 4693, 4698, 4701, 4715, 4763, 4787, 4833, 4859, 4917, 5050, 5181, 5243, 5284, 5300-5301, 5303, 5306, 5364, 5376, 5386, 5393, 5408, 5421, 5454, 5463, 5483, 5500, 5505, 5552-5553, 5557, 5560, 5565, 5572, 5582, 5604, 5624, 5626, 5628, 5630, 5632, 5634, 5640, 5645, 5650, 5656-5657, 5660-5661, 5664, 5683, 5686, 5690-5691, 5693-5695, 5697, 5700, 5722, 5728, 5739, 5751, 5779, 5795, 5840, 5856, 5866, 5900, 5919, 5923, 5933, 5937-5938, 5984, 5987, 6003, 6010, 6013, 6016, 6034, 6044, 6052, 6064, 6069, 6098, 6160, 6173, 6216, 6220, 6223, 6271, 6287, 6296, 6305, 6309, 6440, 6453, 6551, 6580, 6616, 6641-6642, 6652, 6665, 6669, 6678, 6698, 6710, 6727-6729, 6734, 6744-6745, 6750, 6752, 6755, 6757, 6789, 6839, 6857, 6865, 6873, 6878, 6882, 6890, 6905, 6925, 6929, 6933, 6941, 6954, 6966, 6972, 6976-6977, 6979, 6985, 6987-6988, 6990-6991, 6993-6994, 6999, 7004, 7006, 7008, 7011-7012, 7014, 7016-7018, 7028, 7030, 7032, 7035, 7041, 7064, 7068, 7072, 7075, 7084, 7089, 7098, 7110, 7121, 7128, 7136, 7142, 7148, 7153, 7463, 7499, 7526, 7532

PARTS NEEDED

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Qty	Part Number	Description
1	2893994	HOSE AS.-F MAIN
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Image1 shows the typical location of the ARD fuel Line from the top view.

Remove 285-2115 Hose Assembly and replace it with the 289-3994 Hose Assembly.

Tighten the fitting on the manifold to a torque of 25 Nm.

Tighten the fitting on the head to a torque of 11 Nm.

Refer to Special instruction REHS3412 for checking leaks after installing 289-3994. The arrows in Image1 show the 2 places to check for leaks.

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Image1

OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.5-hour job
Description____________SMCS Code________Hours Labor ECM Download___________107P-035____________0.6 R&I Fuel Line__________1713-10-A___________0.4 Test Fuel Line_________1713-35-A___________0.5

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

IMPORTANT: SAFETY NOTICE

SAFETY ? PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE FUEL LINE

MODELS INVOLVED - MODEL YEAR 2007 C13 AND C15 TRUCK ENGINES

Dear Caterpillar Product Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. This notice is also in accordance with the requirements of the Canadian Motor Vehicle Safety Act. Caterpillar has decided that a defect that relates to motor vehicle safety exists in trucks equipped with certain Caterpillar C13 and C15 truck engines.

The fitting on certain fuel lines to the Aftertreatment Regeneration Device (ARD) may crack and leak fuel during a regeneration of the Diesel Particulate Filter, which will result in a fire hazard. A new ARD fuel line will be installed on the products listed below. You will not be charged for the service performed.

If you are a lessor of these vehicles, you must forward this letter to your lessee within ten days.

If you have had your vehicle repaired for this condition prior to receipt of this notice and incurred any costs, you may be eligible for reimbursement. Please contact Caterpillar at this toll free number (800) 447-4986.

If you no longer own the truck with this engine, please contact Caterpillar at this toll free number (800) 447-4986.

If the dealer is unable to have the inspection and repair made, please contact:

Caterpillar Inc.
PO Box 610
Mossville, IL 61552-610
Attn: Engine Products Division
Truck Engine Call Center
Telephone: (800) 447-4986

If you are unable to have the inspection and repair made within 60 days or without charge, you may submit a complaint to:

In the U.S.:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
Telephone: 1-888-327-4236 (TTY:1-800-424-9153)or go to
http://www.safercar.gov

In Canada:
Transport Canada
Road Safety and Motor Vehicle Regulation
Ottawa, Ontario KIA 0N5
Telephone: (613) 993-9851

Please refer the dealer to their Service Letter dated 12Dec2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to 12Dec2007 Service Letter