PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN C7 2007 ON-HIGHWAY TRUCK ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN C7 2007 ON-HIGHWAY TRUCK ENGINES

Usage:

REBE2808-00

01Nov2007


U-550
A-451
TT-39

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN C7 2007 ON-HIGHWAY TRUCK ENGINES

7620 1901 1902
PS42542
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42542" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Nov2009

PROBLEM

Certan On-Highway truck engines are experiencing erratic fan operation and/or faults of injector current - high.

AFFECTED PRODUCT

Model Identification Number
C7  C7S00500, 514-515, 520-527, 531, 534, 536-537, 543, 548, 553, 557-1375, 1377-1379, 1382-1383, 1385, 1387-1396, 1398-1407, 1409-1459, 1461-1467, 1469-1474, 1479, 1481-1483, 1485, 1487-1494, 1496-1497, 1500-1508, 1511-1566, 1568-1592, 1594-1610, 1612-1615, 1617-1944, 1946-2223, 2228, 2239, 2243, 2252, 2261-2262, 2264-2266, 2274, 2276, 2279, 2283, 2285-2286, 2289-2290, 2293, 2296, 2301-2792, 2794-2796, 2799-2800, 2802, 2804-2806, 2808-2811, 2814-2816, 2819-2820, 2822, 2825, 2827-2828, 2830-2836, 2839-2841, 2843-2846, 2848, 2850-2851, 2853, 2856-2858, 2863, 2868, 2874-2939, 2941-2953, 2955-3755, 3760, 3767-3768, 3778, 3785, 3787, 3790, 3799-3800, 3805-3807, 3809, 3813, 3816, 3820, 3823, 3828-3829, 3836, 3841, 3848, 3856, 3864-3865, 3868-3894, 3896-3902, 3904-3912, 3917, 3922, 3925, 3927, 3929-3930, 3932-3933, 3935-3936, 3938, 3940-3941, 3943-3946, 3949, 3952-3955, 3958-3959, 3964-3969, 3971, 3973-3977, 3979, 3981-3982, 3985, 3988-3992, 4433-4995, 4999, 5001-5002, 5004-5005, 5007-5033, 5038, 5047, 5049-5151, 5153-5477

PARTS NEEDED

Qty

Part Number Description
1 3195927 SOFTWARE GP-ELEK
1 3195928 SOFTWARE GP-ELEK
1 3195929 SOFTWARE GP-ELEK
1 3195930 SOFTWARE GP-ELEK
1 3195931 SOFTWARE GP-ELEK
1 3195932 SOFTWARE GP-ELEK
1 3195933 SOFTWARE GP-ELEK
1 3195934 SOFTWARE GP-ELEK
1 3195935 SOFTWARE GP-ELEK
1 3195936 SOFTWARE GP-ELEK
1 3195937 SOFTWARE GP-ELEK
1 3195938 SOFTWARE GP-ELEK
1 3195939 SOFTWARE GP-ELEK
1 3195940 SOFTWARE GP-ELEK
1 3195941 SOFTWARE GP-ELEK
1 3195942 SOFTWARE GP-ELEK
1 3195943 SOFTWARE GP-ELEK

ACTION REQUIRED

Update software using Caterpillar Electronic Technician.

Refer to Image1 table for correct software for engine rating.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-250000 miles,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job
Dealer to perform most economical repair.

Description______________SMCS CODE_____________Hours

Software Flash___________7751-591______________1.0



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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