PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN 120, 150, 250, 300, 301, 500, 600, 750, AND 900 MODEL UNINTERRUPTIBLE POWER SYSTEMS (UPS)
Usage:
REBE2717-00
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| 25Feb2008 |
O-80
U-91
A-75
D-72
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| Before/After | PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN 120, 150, 250, 300, 301, 500, 600, 750, AND 900 MODEL UNINTERRUPTIBLE POWER SYSTEMS (UPS) |
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| 4480 7620 | PS42622 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42622" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 28Feb2010 |
PROBLEM
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| UPS Flywheel Bearing Monitoring Logic has been upgraded within the UPS software. The existing Uninterruptible Power System (UPS) software needs to be updated on certain UPS 120, 150, 250, 300, 301, 500, 600, 750, and 900 models. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| UPS 120 | CNK00100-00101 |
| UPS 150 | CPC00100-00106, 108-116 |
| UPS 250 | APZ00225-00264, 270-290, 294, 296, 299-300, 302-316 CNM00224-00227, 235-236, 238 |
| UPS 300 | CNJ00176-00178, 180-271, 273-308, 312-351, 376-397 CPZ00302-00312, 315-319, 321, 323, 331, 351-361 |
| UPS 301 | CSY00192-00193, 196-200, 218 |
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| *******Group 2******* | |
| UPS 500 | CSE00103, 105-110, 113-115, 125-129, 131, 135-137, 140-143 |
| UPS 600 | CTX00210-00242, 260, 262-264, 266-285 |
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| *******Group 3******* | |
| UPS 750 | CPM00147-00151, 161-164 |
| UPS 900 | CRY00271-00323, 330-331, 333-341 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 2432252 | SOFTWARE |
| 1 | 2432253 | SOFTWARE |
| 1 | 2930782 | SOFTWARE |
| 1 | 2930783 | SOFTWARE |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 2432252 | SOFTWARE |
| 1 | 2432253 | SOFTWARE |
| 1 | 2930782 | SOFTWARE |
| 1 | 2930783 | SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 2432252 | SOFTWARE |
| 1 | 2432253 | SOFTWARE |
| 1 | 2930782 | SOFTWARE |
| 1 | 2930783 | SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Install new software. Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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