PRODUCT IMPROVEMENT PROGRAM FOR REPLACING GENERATORS ON XQ20 GENERATOR SETS
Usage:
REBE2532-00
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| 18Dec2007 |
U-668
A-543
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING GENERATORS ON XQ20 GENERATOR SETS |
|
| 1404 4450 | PI31417 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31417" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31417" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 30Jun2008 | 31Dec2008 |
PROBLEM
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| The generators needs to be replaced on XQ20. The existing generator arrangement LC1014L 265-2635 is undersize, this needs replaced with generator arrangement LC1014N 265-2637. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C2.2 | XYE00350-00397, 404-445, 448-449, 452-454, 456-475, 478-480, 482-485, 508, 519-527, 533-534, 536, 542-548, 552-556, 591-592, 595-598 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 10 | 0S1588 | BOLT |
| 8 | 2B2695 | BOLT |
| 10 | 5M2894 | WASHER-HARD |
| 8 | 9M1974 | WASHER-HARD |
| 1 | 2652641 | GENERATOR GP |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Reference material Disassembly and Assembly (D&A) RENR9702 Operation and Maintenance Manual (OMM) SEBU8137 Systems Operation, Testing and Adjusting RENR9955 Refer to Appropriate Service Manual as necessary. 1.1. Isolate Genset before commencing any work on the unit, activate emergency stop, open Genset breaker, and disconnect battery cables. Ensure health and safety requirements are adhered to at all times. 1.2. Replace 262-7068 Generator Group with 265-2641 Generator Group. Refer to Disassembly and Assembly manual RENR9702. 1.3. Clear generator area, reconnect batteries, and release emergency stop and clear emergency stop fault code. 1.4. Run functional No Load test on Generator set. |
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OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 12.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING GENERATORS ON XQ20 GENERATOR SETS. MODELS INVOLVED - XQ20 Generator Sets Dear Caterpillar Product Owner: The generators need to be replaced on XQ20 Generator Sets listed below. The existing generator arrangement is undersize and needs to be replaced. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 18Dec2007 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 18Dec2007 Service Letter |
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