PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP INLET ELBOW ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP INLET ELBOW ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES

Usage:

REBE2487-01

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05Oct2007

(Revised 29Feb2008)

U-506

TT-35

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP INLET ELBOW ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES
1380 1361		PS42530

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42530" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 05Oct2007 Service Letter. Changes have been made to Service Claims Allowance.

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TERMINATION DATE

31Oct2009

PROBLEM

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The replacement of the elbow is considered before failure unless coolant is leaking from the inlet elbow. The existing inlet water elbow can rub against the truck chassis on certain C13 On-Highway truck engines. The interference can create a hole causing the cooling system to loose coolant.

AFFECTED PRODUCT

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Model

Identification Number

C13

LEE00883-00884, 899, 1369, 1463, 1559, 1571, 1586, 2938, 3110, 3113, 3117, 3127, 3140, 3145, 3150, 3179, 3307, 3309, 3317, 3325-3326, 3328-3329, 3334, 3340, 3344, 3346, 3349-3350, 3358, 3361, 3367-3368, 3370, 3385, 3394, 3577-3578, 3580, 3583-3584, 3586, 3588, 3592, 3594, 3598, 3600-3601, 3606, 3608-3609, 3611, 3613, 3618, 3620, 3623-3624, 3628, 3635-3637, 3640, 3666, 3669, 3749, 3806, 3846, 3851, 3867, 3876-3878, 3880, 3886, 3908, 3919, 3928-3929, 3941, 3948, 3984, 3992-3994, 3997-3998, 4001, 4004-4005, 4011, 4014, 4030-4031, 4127, 4129, 4135, 4137, 4145, 4149, 4155, 4159-4160, 4166-4167, 4170, 4172-4175, 4179-4180, 4189, 4198, 4211, 4214, 4220, 4224, 4226-4228, 4235-4236, 4255-4256, 4263, 4266-4267, 4269, 4273, 4275, 4280-4282, 4284, 4286-4290, 4295, 4298, 4303, 4306, 4315-4316, 4326-4327, 4330, 4342, 4351, 4357, 4364, 4375, 4379, 4387-4388, 4393, 4401-4402, 4409, 4411, 4414, 4421, 4424, 4426, 4430, 4434-4436, 4442-4445, 4449, 4451, 4453, 4455-4459, 4463, 4466, 4499, 4648, 4651, 4653, 4656, 4660, 4668-4669, 4813, 4912, 4984, 4990, 5722, 5724, 5731, 5743, 5756, 5765

PARTS NEEDED

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Qty	Part Number	Description
1	2257003	SEAL-O-RING
1	2755326	ELBOW-WATER PUMP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 30% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Remove the old water inlet elbow and install the new water inlet elbow. The water pump needs to be removed in order to replace the elbow. Refer to the Disassembly and Assembly Manual RENR9705.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-500000 miles, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 5.1-hour job
Description____________________________SMCS_______Hours Wash__________________________________107P-074_____0.3 hrs Troubleshooting/ECM Download__________107P-035_____0.6 hrs Drain/fill coolant____________________1350_________0.4 hrs remove and install water pump_________1361 010_____2.9 hrs remove and install water inlet elbow__1361 010 A___0.9 hrs

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