PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A REVISED FLASH FILE ON THE ENGINE ELECTRONIC CONTROL MODULE ON CERTAIN C4.4 INDUSTRIAL ENGINES (ARRANGEMENT NUMBERS 292-5304 AND 292-5307)
Usage:
REBE2331-01
Show/hide table
| 14Aug2007 |
| (Revised 24Sep2007) |
U-399
Show/hide table
| Priority | PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A REVISED FLASH FILE ON THE ENGINE ELECTRONIC CONTROL MODULE ON CERTAIN C4.4 INDUSTRIAL ENGINES (ARRANGEMENT NUMBERS 292-5304 AND 292-5307) |
|
| 7620 1901 1902 | PI31327 |
|
Show/hide table
| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31327" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31327" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
| NOTE: | This Revised Service Letter replaces the August 14, 2007 Service Letter. Changes have been made to Rework Procedure. |
Show/hide table
COMPLETION DATE |
TERMINATION DATE |
| 29Feb2008 | 31Aug2008 |
PROBLEM
Show/hide table
| The electronic control module needs to have the flash file replaced on certain C4.4 industrial engines to provide increased torque to improve machine performance. The existing flash file can result in low torque characteristics. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| *******Group 1******* | |
| C4.4 | 44400002, 5, 10, 15-16, 29-31, 60-62, 64, 78-80, 92-94, 96-97, 115, 119, 121, 123-124, 134-136, 138, 155, 170-174, 191, 202-205, 223, 239-241, 243-244, 246, 249, 251, 275-277, 286-288, 296-299, 301-302, 304, 334, 337-338, 353-354, 403, 432-439, 441-444, 446, 449-451, 484-494, 541-544, 546, 560, 562-565, 584-585, 610, 612-614, 658-663, 676-681, 704, 724-735, 836, 871-875, 915-931, 959-966, 1040-1057, 1269-1271, 1341-1343 |
Show/hide table
| *******Group 2******* | |
| C4.4 | 44400004, 7, 11, 13, 17-19, 22, 24-25, 33-35, 37-39, 41, 44-51, 55-57, 68-72, 74, 77, 82, 85-88, 91, 98-99, 101-107, 109-114, 117-118, 122, 125-126, 128-132, 143-145, 147, 149-151, 157-158, 160-168, 176-184, 188-190, 192, 196-199, 201, 211, 214-215, 217-220, 224-231, 233-238, 253-257, 260, 262-270, 272-273, 280, 282-285, 291, 305-315, 317, 340-341, 343, 345-346, 349, 351, 355-356, 358, 362-372, 374-378, 405-406, 408-411, 413-414, 422-428, 430-431, 452-472, 475-481, 496-500, 502-504, 506-507, 509-512, 517, 520, 523, 527-528, 530, 533-535, 537, 568-575, 577, 586-588, 595, 597, 599-606, 664-673, 682-703, 711-718, 736-740, 758-774, 877-902, 967-969, 978-985, 1085, 1202-1203, 1276-1282, 1318-1326, 1339-1340, 1360-1373 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3146753 | SOFTWARE GP-ELEK |
| *******Group 2******* | ||
| 1 | 3146751 | SOFTWARE GP-ELEK |
ACTION REQUIRED
Show/hide table
| Refer to the attached Rework Procedure. |
Show/hide table
OWNER NOTIFICATION
Show/hide table
| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
Show/hide table
| *******Group 1******* | |||||
| NOTE: This is a 1.0-hour job for Group 1 | |||||
Show/hide table
| *******Group 2******* | |||||
| NOTE: This is a 1.0-hour job for Group 2 | |||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
Show/hide table
| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A REVISED FLASH FILE ON THE ENGINE ELECTRONIC CONTROL MODULE ON CERTAIN C4.4 INDUSTRIAL ENGINES MODELS INVOLVED - Certain C4.4 models (Arrangement numbers 292-5304 and 292-5307) Dear Caterpillar Product Owner: The software on certain C4.4 engines needs to be reflashed on the products listed below. The existing software can result in low torque characteristics. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 14Aug2007 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 14Aug2007 Service Letter |
| Group Number 1 |
| Ensure that you have obtained the relevant new EPA label by ordering from the Web site. To reach the Web Site follow the following procedure:- Type in the following to your Address bar: - https://largepower.cat.com This will bring you to the home page of Large power systems division. Select the quick link on the right hand side of the page "LPSD Engineering". This is shown circled in red in Image 1.1.1 |
|
| Image1.1.1 |
| Now Select the heading "Replacement Labels" located on the Left Hand side of the page under the main heading LPSD Engineering. This is shown circled in red in Image 1.2.1 |
|
| Image1.2.1 |
| Now Select the "Emissions Certification Replacement" in the box headed Label Forms . This is shown circled in red in Image 1.3.1 |
|
| Image1.3.1 |
| Once you have the label, complete the following rework procedure: Engine Reflash: Tools Required: PC or lap top with CAT ET installed and licensed (Version 2007A minimum) Communication Adaptor with diagnostic connector. Flashfile required for these engines is part no. 314-6753. Process: 1. Save the correct Flashfiles to your local hard drive. 2. Connect to the ECM using Service Tool (CAT ET). 3. Make sure the ECM is powered up (Check that Red light on Comm. adapter is illuminated). 4. Go to "Winflash" or "Flash Memory". 5. CAT ET will re-connect to the ECM. 6. Using the browse function in the top right hand corner, select the new flashfile, which you should have saved to your hard drive. 7. Select "Begin Flash" (bottom right hand corner). 8. Once Flashing is complete select "CAT ET". 9. The Personality Module Mismatch Message should appear, select the OK button. 10. The factory password screen should now appear. 11. Use https://fps.cat.com to obtain factory passwords. 12. Enter Factory Passwords. 13. CAT ET High Level Configuration screen should be displayed. 14. Re-flash complete. Once the reflash is complete adjust the trim files according to the relevant settings for your specific engine from the list below: - |
|
| Image1.4.1 |
|
| Image1.4.2 |
| Group Number 2 |
| Ensure that you have obtained the relevant new EPA label by ordering from the Web site. To reach the Web Site follow the following procedure:- Type in the following to your Address bar: - https://largepower.cat.com This will bring you to the home page of Large power systems division. Select the quick link on the right hand side of the page "LPSD Engineering". This is shown circled in red in Image 2.1.1 |
|
| Image2.1.1 |
| Now Select the heading "Replacement Labels" located on the Left Hand side of the page under the main heading LPSD Engineering. This is shown circled in red in Image 2.2.1 |
|
| Image2.2.1 |
| Now Select the "Emissions Certification Replacement" in the box headed Label Forms . This is shown circled in red in Image 2.3.1 |
|
| Image2.3.1 |
| Once you have the label complete the following rework procedure: Engine Reflash Tools Required: - PC or lap top with CAT ET installed and licensed (Version 2007A minimum). - Communication Adaptor with diagnostic connector. Flashfile required for this engine is part no 314-6751. Process 1. Save the New Flashfiles to your local hard drive 2. Connect to ECM using Service Tool (CAT ET) 3. Make sure ECM is powered up (Check Red light on Comms adaptor is illuminated). 4. Go to "Winflash" or "Flash Memory" 5. CAT ET will re-connect to the ECM 6. Using the browse function in the top right hand corner, select the new flashfile, which you should have saved to your hard drive. 7. Select "Begin Flash" (bottom right hand corner) 8. Once Flashing is complete select "CAT ET" 9. The Personality Module Mismatch Message should appear, select the OK button. 10. The factory password screen should now appear. 11. Use https://fps.cat.com to obtain factory passwords 12. Enter Factory Passwords. 13. CAT ET High Level Configuration screen should be displayed. 14. Re-flash complete. Once the reflash is complete adjust the trim files according to the relevant settings for your specific engine from the list below: - |
|
| Image2.4.1 |
|
| Image2.4.2 |
|
| Image2.4.3 |
|
| Image2.4.4 |
Caterpillar Information System:
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING DEFECTIVE RFI FILTERS ON CERTAIN 3406C, 3408C, 3412C MARINE AUXILIARY GENSETS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING DEFECTIVE RFI FILTERS ON CERTAIN 3406C, 3408C, 3412C MARINE AUXILIARY GENSETS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CYLINDER PACKS AND EXHAUST COMPONENTS ON CERTAIN 3456 GENSETS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CYLINDER PACKS AND EXHAUST COMPONENTS ON CERTAIN 3456 GENSETS
PRODUCT SUPPORT PROGRAM FOR REWORKING 0R0805 AND 0R0807 WATER PUMPS IN DEALER PARTS STOCK PRODUCT SUPPORT PROGRAM FOR REWORKING 0R0805 AND 0R0807 WATER PUMPS IN DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR CALIBRATING THE OIL LEVEL GAUGE (DIPSTICK) ON CERTAIN C32 MARINE ENGINES INSTALLED IN HATTERAS YACHTS PRODUCT SUPPORT PROGRAM FOR CALIBRATING THE OIL LEVEL GAUGE (DIPSTICK) ON CERTAIN C32 MARINE ENGINES INSTALLED IN HATTERAS YACHTS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND/OR REPLACING THE FUEL INJECTION PUMPS ON CERTAIN C7 ON-HIGHWAY TRUCK ENGINES INSTALLED IN BLUEBIRD CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND/OR REPLACING THE FUEL INJECTION PUMPS ON CERTAIN C7 ON-HIGHWAY TRUCK ENGINES INSTALLED IN BLUEBIRD CHASSIS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FUEL FILTER ARRANGEMENT ON CERTAIN C6.6 ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FUEL FILTER ARRANGEMENT ON CERTAIN C6.6 ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING INTERNAL INJECTOR HARNESS TRAYS ON 2007 C9 ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING INTERNAL INJECTOR HARNESS TRAYS ON 2007 C9 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C9 ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C9 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TURBOCHARGER OIL LINES ON TWIN TURBOCHARGER EQUIPPED G3516C, G3516E, G3520C, AND G3520E ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TURBOCHARGER OIL LINES ON TWIN TURBOCHARGER EQUIPPED G3516C, G3516E, G3520C, AND G3520E ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE POSITION OF TERMINAL CONNECTION LEADS INSIDE THE GENERATOR BOX ON CERTAIN C18 XQ600 PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE POSITION OF TERMINAL CONNECTION LEADS INSIDE THE GENERATOR BOX ON CERTAIN C18 XQ600
PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST ROCKER ARMS ON CERTAIN C15 TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST ROCKER ARMS ON CERTAIN C15 TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING INJECTOR SLEEVE O-RINGS ON CERTAIN C9 MTB ON-HIGHWAY TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING INJECTOR SLEEVE O-RINGS ON CERTAIN C9 MTB ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING SWITCH ASSEMBLY TO PROVIDE FUEL PRIMING CAPABILITY TO XQ30 - XQ100 GENSETS PRODUCT SUPPORT PROGRAM FOR INSTALLING SWITCH ASSEMBLY TO PROVIDE FUEL PRIMING CAPABILITY TO XQ30 - XQ100 GENSETS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE LOW PRESSURE FUEL RETURN HOSES ON CERTAIN C27 AND C32 EPG ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE LOW PRESSURE FUEL RETURN HOSES ON CERTAIN C27 AND C32 EPG ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING AIR COMPRESSOR HEAD GASKET KIT ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING AIR COMPRESSOR HEAD GASKET KIT ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND/OR REPLACING THE FUEL INJECTION PUMPS ON CERTAIN C7 AND C9 ON-HIGHWAY TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND/OR REPLACING THE FUEL INJECTION PUMPS ON CERTAIN C7 AND C9 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING CRANKSHAFT OIL SEAL ASSEMBLY ON CERTAIN 3044 ENGINE INSTALLATIONS PRODUCT SUPPORT PROGRAM FOR REPLACING CRANKSHAFT OIL SEAL ASSEMBLY ON CERTAIN 3044 ENGINE INSTALLATIONS
PRODUCT SUPPORT PROGRAM FOR REMOVING THE PAINT FROM THE EXHAUST MANIFOLD AND/OR TURBO ON CERTAIN INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REMOVING THE PAINT FROM THE EXHAUST MANIFOLD AND/OR TURBO ON CERTAIN INDUSTRIAL ENGINES
INTERIM PRODUCT SUPPORT PROGRAM FOR REWORKING OIL FILL TUBES ON CERTAIN 2007 C7/C9 ON-HIGHWAY TRUCK ENGINES INTERIM PRODUCT SUPPORT PROGRAM FOR REWORKING OIL FILL TUBES ON CERTAIN 2007 C7/C9 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP INLET ELBOW ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP INLET ELBOW ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 271-3840 AND 278-0558 FUEL COOLER LINES GROUPS ON CERTAIN C32 AND C27 GENSETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE 271-3840 AND 278-0558 FUEL COOLER LINES GROUPS ON CERTAIN C32 AND C27 GENSETS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE CHARGING ALTERNATOR ON CERTAIN C15 GENERATOR SETS. PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE CHARGING ALTERNATOR ON CERTAIN C15 GENERATOR SETS.
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING GENERATORS ON XQ20 GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING GENERATORS ON XQ20 GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE OIL FILLER CAP ON C15 TRUCK ENGINES IN CERTAIN KENWORTH 2005-2007 T600 AND T800 CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE OIL FILLER CAP ON C15 TRUCK ENGINES IN CERTAIN KENWORTH 2005-2007 T600 AND T800 CHASSIS