PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST ROCKER ARMS ON CERTAIN C15 TRUCK ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST ROCKER ARMS ON CERTAIN C15 TRUCK ENGINES

Usage:

REBE2273-00

26Sep2007


U-487
TT-34

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST ROCKER ARMS ON CERTAIN C15 TRUCK ENGINES

1123 1921
PS42524
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42524" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Sep2008

PROBLEM

The existing exhaust rockers can fail at the first thread of the adjusting screw on some C15 engines.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
C15  MXS00558, 565, 587, 875, 1039, 1081, 1195, 1197-1198, 1279, 1752, 1999, 2097, 2503, 2533, 2586, 2684, 2780, 2956, 3025-3026, 3401, 3574, 3576, 3632, 3679, 3841, 3896, 4060, 4071, 4290, 4340, 4419-4420, 4677, 5025, 5220, 5374, 5553, 5560-5561, 5705, 5951, 5971, 6083, 6158, 6241, 6265, 6267, 6348, 6452, 6454, 6460, 6478, 6628, 6695, 6781, 6811-6812, 6814-6815, 6817-6819, 6821, 6837, 6980, 6982-6984, 7149, 7151, 7154-7155, 7157, 7174, 7320, 7349-7350, 7352, 7360, 7373, 7855, 8050, 8709, 9097, 9155-9156, 9161, 9376, 9426, 10023, 10469, 10507, 10736, 11335, 11497, 11536, 11581, 11624, 13277, 13570, 13586, 13588, 13613, 14237, 14763, 14904, 14997-14999, 15143, 15435, 15518, 15550, 16034-16035, 16272, 16671-16672, 16682, 16798, 16930, 17118, 17134, 17142, 17312, 17327, 17335, 17405, 17426, 17429, 17504, 17508, 17640, 17671, 17702, 17704, 17707, 17854, 17927, 17935-17936, 18327, 18348, 18351-18352, 18357, 18488, 19814, 19869, 19872, 19915, 20112, 20161, 20163, 20559, 20570, 20783, 20787, 20798, 21083, 21170, 21314, 21356, 21468, 21690, 21917-21918, 21920, 22263, 22629, 22841, 23015, 23119, 23297, 23523-23524, 23560, 23757-23758, 23794, 23948, 24310, 24388, 24646, 24670, 24977, 25113, 25352, 25674, 25723, 25741, 25761, 25834, 26175, 26228, 26263, 26273, 26563, 26697, 26701, 26725, 26812, 26827, 26834, 26925, 26982, 27008, 27047, 27388, 27542, 27622, 27754-27755, 27798, 27818, 27831-27832, 27867, 27884, 27902, 28005, 28008, 28089, 28260, 28533, 28761-28763, 28766, 28926, 29203, 29621, 29708, 31065, 31272, 31398, 31428, 31570, 31706, 31713, 31730, 31833, 32135, 32437, 33011-33012, 33182, 33468, 33514, 33596, 33598, 33601, 33846, 33937, 34053, 34239, 34614, 34636, 34664, 34774, 34823, 34858, 35234, 35260, 35474, 35562, 35608, 35817, 36180, 36556, 36935, 37180, 37200, 37469, 37488, 37722, 37935, 38229, 38415, 38736, 38937, 39097, 39202, 39217, 39232, 39408, 39499, 39545, 40042, 40057, 40206, 40367, 40658, 40729, 41600, 41774, 42798, 42821, 42938, 43254, 43872, 43954, 44283, 44346, 44364, 44390, 44543, 44686, 45242, 45432, 45438, 45488, 46215, 46454, 46558, 46574, 46807, 47342, 47350, 47371, 47591, 47612, 47796, 48733, 48783, 48789, 49083, 49089, 49168, 49238, 49340, 49342, 49640, 49665, 49852, 50067, 50382, 50431, 50613, 50747, 51014, 51162, 51339, 51389, 51391, 51608, 51747, 51798, 51851, 51900, 52012, 52130, 52236, 52474, 52645, 52766, 53021, 53734, 54049, 54384, 54421, 54582, 54707, 54980, 55159, 55198-55199, 55201-55202, 55410, 55663, 55686-55687, 55829, 55963, 55965, 55969, 56180, 56236, 56500, 56517, 56823, 56828, 56831-56832, 57028-57029, 57087-57088, 57102, 57633, 58093, 58096, 58117, 58197, 58200, 58206, 58448, 58745, 59046, 59315, 59320, 59367, 59586, 59623, 59900, 60071, 60167, 60327, 60627, 60755-60756, 61015, 61028, 61039, 61088, 61241, 61498, 61606, 61674, 61677, 61715-61716, 62116, 62203, 62336, 62492, 62506, 62576, 62818, 62916, 62936, 62944, 62949, 62975, 63069, 63104, 63169, 63349, 63622, 63765, 63850, 64157, 64212, 64284, 64289, 64337, 64353, 64460, 64523, 64539, 64636, 64944, 65106, 65241, 65342, 65422, 65567, 65781, 65966, 66073, 66118, 66221, 66224, 66294, 66331, 66425, 66494, 66497, 66648, 66780, 67038, 67301, 67309, 67334, 67518, 67808, 67860, 67994, 68005, 68388, 68444, 68818, 68925, 68958, 69198, 69563, 69602, 71155, 71454, 71820, 73156, 73159, 73638, 73710, 73736, 74178, 74202, 74275, 74288, 74350, 74495, 74556, 74581, 74620, 74851, 74965, 75092, 75195, 75351, 75377, 75587, 75917, 76050, 76975, 77358, 77762, 78155, 78700, 79418, 79569, 79587, 80100, 80209, 80386, 81173, 81241, 81433, 81534, 81607, 81664, 81716, 81750, 81963, 82380, 82383, 82742, 82863, 83078, 83187, 83247, 83293, 83346, 83393, 83401, 83452, 83458, 83667, 83681, 83877, 83879, 84353, 84534, 84600
*******Group  2*******
C15 MXS85102, 85194, 85297, 85358, 85424, 85435, 85684, 85840, 85886, 86069, 86077, 86145, 86877, 87225, 87280, 87489, 87555, 87611, 88020, 88050, 88826, 88834, 88903, 89075, 89205, 89618, 90391, 90637, 90730, 91108, 91315, 91567, 91885, 91888, 92354, 92982, 93303, 93885, 94114, 94182, 94537, 94540, 94573, 94800, 95045, 95325, 95371, 95446, 95566, 95588, 96030, 97103, 97107, 97113, 97115, 97117, 97829, 98374, 98511, 98754

NXS00417, 512, 576, 789, 948, 1191, 1277, 1554, 1923, 1950, 3397, 3416, 3704, 4191, 4450, 5089, 5098, 5901, 5947, 6348-6349, 6369, 6374, 6444, 6454, 6608, 7146, 7349, 7464, 7639, 8033

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
6 10R4708 ARM AS-V ROCKER
1 2566453 SENSOR-TEMP
9 2884109 STUD-6 PT HD
*******Group 2*******
6 10R4708 ARM AS-V ROCKER
1 2566453 SENSOR-TEMP

ACTION REQUIRED

Group 1.
1.Before failure, replace all 6 exhaust rocker arms and all 9 VVA studs using the procedure outlined in RENR9403 Disassembly and Assembly.

2.After failure, replace all 6 exhaust rocker arms, the intake rocker arm on the failed cylinder/s, inlet air temp sensor, and all 9 VVA studs using the procedure outlined in RENR9403 Disassembly and Assembly.

Group 2.
1.Before failure, replace all 6 exhaust rocker arms using the procedure outlined in RENR9403 Disassembly and Assembly.

2.After failure, replace all 6 exhaust rocker arms, the intake rocker arm on the failed cylinder/s, and inlet air temp sensor using the procedure outlined in RENR9403 Disassembly and Assembly.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-480000 miles,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.9-hour job for Group 1
Description SMCS Code Hours
R & I Rocker Arm - Set_______________ 1123-010___3.9 hrs

Dealer may claim wash, troubleshooting, and test.
Exceptional labor may be claimed with proper documentation.
Additional 0.1 hr allowed for replacing inlet air temp sensor if needed.
R & I Rocker Inlet air temp sensor____1921-010___0.1 hrs

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-480000 miles,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.9-hour job for Group 2
Description SMCS Code Hours
R & I Rocker Arm - Set_______________ 1123-010___3.9 hrs
Dealer may claim wash and test.
Exceptional labor may be claimed with proper documentation.
Additional 0.1 hr allowed for replacing inlet air temp sensor if needed.
R & I Rocker Inlet air temp sensor____1921-010___0.1 hrs



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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