PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C9 ENGINES
Usage:
REBE2278-00
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| 23Aug2007 |
U-415
A-341
TT-27
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C9 ENGINES |
|
| 7939 7620 1901 1902 | PI31333 |
|
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31333" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31333" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 29Feb2008 | 31Aug2008 |
PROBLEM
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| The software needs to be updated on certain C9 350HP engines. The engines were shipped with incorrect software. All engines identified in this letter must be re-flashed as soon as possible to ensure emissions compliance. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C9 | 9DG01019, 1024, 1026, 1033-1034, 1036, 1038, 1043, 1045, 1047, 1050, 1055, 1059, 1104, 1149, 1151, 1165, 1175, 1184, 1186, 1190, 1211, 1217, 1227, 1256, 1284, 1288, 1292, 1296, 1300-1301, 1303, 1305, 1309, 1317, 1323, 1326, 1330, 1375, 1407, 1475, 1485, 1488, 1497, 1500, 1504, 1507, 1509-1511, 1514, 1518, 1622, 1631, 1664, 1675, 1681, 1688, 1706-1707, 1718, 1726-1727, 1731, 1738, 1744, 1774, 1835, 1850, 1862-1863, 1918, 1939, 2068, 2104, 2107, 2116, 2171, 2178, 2255-2256, 2268, 2328, 2382, 2404-2405, 2415, 2419, 2466, 2474, 2498, 2543, 2545, 2551, 2562, 2572, 2574, 2617, 2639, 2662, 2671, 2695, 2698, 2702, 2705-2706, 2708, 2711, 2728, 2732, 2754-2756, 2762, 2770, 2773, 2775, 2781, 2789-2790, 2793, 2802, 2831, 2902, 2940, 2945, 2953, 2968, 2970, 2978, 2980, 2983, 2985, 2994-2996, 2999, 3004, 3008, 3011, 3013, 3015-3018, 3020-3022, 3033, 3039, 3042-3043, 3045-3046, 3049-3052, 3055, 3061-3062, 3066, 3068, 3071, 3073, 3075, 3081, 3097, 3100, 3103, 3108, 3167, 3195, 3198, 3200, 3215, 3268, 3297, 3299, 3307, 3309-3311, 3315, 3320, 3326, 3333, 3391, 3399, 3417-3418, 3476, 3485, 3519, 3555, 3559, 3565, 3635, 3666, 3673, 3694, 3744, 3749, 3798-3799, 3803, 3806, 3819, 3822, 3825-3826, 3842, 3859, 3863, 3872, 3928, 3944, 3985, 4001, 4004, 4032, 4036, 4039, 4044, 4046, 4052, 4069, 4083, 4089, 4111, 4115, 4142, 4249, 4252, 4254, 4259-4260, 4273, 4279-4280, 4284, 4289, 4297, 4300, 4304, 4306, 4316, 4321, 4323, 4326, 4330-4332, 4334, 4339, 4342, 4345-4346, 4354, 4359, 4362-4363, 4368, 4371, 4380, 4382, 4385-4387, 4425, 4427-4428, 4437, 4439, 4442, 4446-4447, 4455, 4457-4458, 4463, 4467-4469, 4471, 4477, 4479, 4485, 4487-4488, 4493-4494, 4498, 4500-4501, 4503, 4525, 4540, 4544, 4548, 4551, 4555, 4566-4568, 4572-4576, 4579-4581, 4583-4584, 4586, 4595-4596, 4600, 4613, 4634, 4648, 4650-4651, 4653, 4662, 4693, 4712, 4714, 4722, 4724, 4768, 4777, 4787, 4790, 4801, 4812-4813, 4816, 4839, 4842, 4861, 4875, 4878, 4885, 4891, 4905, 4914, 4929, 4933, 4935, 4938, 4941, 4948, 4950, 4985, 4992, 4997, 5000-5002, 5007, 5014, 5019, 5026, 5028, 5035, 5040-5041, 5047-5048, 5051, 5053-5054, 5058, 5067, 5069-5070, 5075, 5077-5078, 5081, 5083, 5123, 5130, 5149, 5153, 5156, 5160, 5199, 5203, 5213, 5257, 5322, 5369, 5434, 5446 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3057998 | SOFTWARE GP-ELEK |
ACTION REQUIRED
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| Flash engine with software 305-7998. |
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OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 0.7-hour job | |||||
| Dealer to perform most economical repair. Description_____SMCS Code______Hours Reprogram ECM___1901-591_______0.7 Exception may be considered and claimed depending on chassis type. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING ENGINE SOFTWARE MODELS INVOLVED - CERTAIN C9 TRUCK ENGINES Dear Caterpillar Product Owner: New engine software needs to be installed on the products listed below. The engines were shipped with incorrect software from the factory. All engines identified in this letter must be re-flashed as soon as possible to ensure emissions compliance. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 23Aug2007 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 23Aug2007 Service Letter |
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