PRODUCT SUPPORT PROGRAM FOR INSTALLING THE SPACER IN THE PINION GEAR AND REPAIRING THE TRANSMISSION ON CERTAIN 773G OFF-HIGHWAY TRUCKS
Usage:
TEBE9072-01
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| 11Apr2019 |
| (Revised 23Apr2019) |
N030
N083
N083
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| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR INSTALLING THE SPACER IN THE PINION GEAR AND REPAIRING THE TRANSMISSION ON CERTAIN 773G OFF-HIGHWAY TRUCKS |
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| 3160 | PS90955 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
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| NOTE: | When reporting the repair, use "PS90955" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 11Apr2019 Service Letter. Changes have been made to the Service Claim Allowances. |
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TERMINATION DATE |
| 30Apr2021 |
PROBLEM
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| The existing output snap ring can fail on certain 773G Off-Highway Trucks. If the existing snap ring fails, it can cause resultant damage to the transmission planetary. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 773G | JWS00325-00328, 331, 339-344, 346-350, 352, 354-361, 363-373 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 1S6478 | RING-SEAL (After Failure Only) |
| 1 | 1S9496 | RING-SEAL (After Failure Only) |
| 1 | 1S9497 | RING-SEAL (After Failure Only) |
| 1 | 1S9498 | RING-SEAL (After Failure Only) |
| 1 | 1T1897 | PLATE-CLUTCH (After Failure Only) |
| 2 | 3S0044 | PLATE-CLUTCH (After Failure Only) |
| 1 | 3S0142 | RING-SEAL (After Failure Only) |
| 3 | 3S1278 | RING-SEAL (After Failure Only) |
| 2 | 3S1282 | RING-SEAL (After Failure Only) |
| 1 | 3S1283 | RING-SEAL (After Failure Only) |
| 1 | 3S1284 | RING-SEAL (After Failure Only) |
| 2 | 3S1292 | BEARING-SLEEVE (After Failure Only) |
| 4 | 3S7981 | DISC-FRICTION (After Failure Only) |
| 3 | 3T6246 | RING-SEAL (After Failure Only) |
| 1 | 4M5227 | BEARING-BALL (After Failure Only) |
| 1 | 4S5805 | SEAL-O-RING (After Failure Only) |
| 1 | 4S8598 | SCREEN AS (After Failure Only) |
| 1 | 5P8428 | SEAL-O-RING (After Failure Only) |
| 1 | 5S4442 | BEARING-SPL BALL (After Failure Only) |
| 1 | 6E5066 | SCREEN-HYD (After Failure Only) |
| 1 | 6V2406 | SEAL-O RING (After Failure Only) |
| 1 | 6V9007 | ADAPTER-ELBOW (After Failure Only) |
| 1 | 6Y5888 | RING-SEAL (After Failure Only) |
| 1 | 6Y8675 | HOUSING AS (After Failure Only) |
| 1 | 7G2516 | GEAR-PLANET (After Failure Only) |
| 1 | 7G3462 | GEAR-PLANET (After Failure Only) |
| 1 | 7G6373 | GASKET (After Failure Only) |
| 1 | 7S4497 | GEAR-CPLG&SUN (After Failure Only) |
| 1 | 7S8580 | CARRIER-ROTG CL (After Failure Only) |
| 4 | 7S8631 | SHAFT AS (After Failure Only) |
| 1 | 8M8627 | SPRING (After Failure Only) |
| 1 | 8P3795 | SCREEN-SUCTION (After Failure Only) |
| 3 | 8S3373 | RING-SEAL (After Failure Only) |
| 2 | 8S3521 | RING-SEAL (After Failure Only) |
| 1 | 9C4937 | BREATHER AS (After Failure Only) |
| 1 | 9H3360 | SEAL-O RING (After Failure Only) |
| 1 | 9H6832 | SEAL-O RING (After Failure Only) |
| 6 | 9W4662 | DISC-FRICTION (After Failure Only) |
| 1 | 1041817 | CORE AS-OCLR (After Failure Only) |
| 2 | 1090078 | SEAL-O-RING |
| 2 | 1135945 | RING-SEAL (After Failure Only) |
| 1 | 1174090 | GASKET (After Failure Only) |
| 1 | 1281663 | RING-SEAL (After Failure Only) |
| 1 | 1313718 | SEAL-O-RING (After Failure Only) |
| 1 | 1654852 | SEAL-O-RING (After Failure Only) |
| 1 | 1883548 | SEAL KIT (After Failure Only) |
| 1 | 2154575 | PROJECTILE KIT (After Failure Only) |
| 1 | 2154578 | PROJECTILE KIT (After Failure Only) |
| 1 | 2154580 | PROJECTILE KIT (After Failure Only) |
| 4 | 2154581 | PROJECTILE KIT (After Failure Only) |
| 2 | 2154582 | PROJECTILE KIT (After Failure Only) |
| 1 | 2239743 | SEAL-LIP TYPE (After Failure Only) |
| 1 | 2352484 | SEAL-LIP TYPE (After Failure Only) |
| 8 | 2443114 | VALVE GP-MDL -C (After Failure Only) |
| 1 | 3317369 | SHAFT AS (After Failure Only) |
| 3 | 3375270 | ELEMENT AS-XMSN (After Failure Only) |
| 1 | 3397551 | VALVE GP-SOL (After Failure Only) |
| 4 | 3589117 | GEAR-PLANET (After Failure Only) |
| 1 | 3685063 | TUBE AS.-MAGNET (After Failure Only) |
| 1 | 5147445 | SPACER |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the Service Manual if/as necessary. Note: Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section". Refer to M0078146, Service Magazine, "A New Spacer and O-Ring Seal is Now Used in the Differential and Bevel Gear Group on Certain 773G and 775G Off-Highway Trucks", in order to install the spacer and O-ring seals. |
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SERVICE CLAIM ALLOWANCES
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0-72 mo |
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| NOTE: This is a 8.0-hour job | ||||||
| Note: 8.0 hours is allowed for a Before Failure repair. Note: 74.0 hours is allowed for an After Failure repair. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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