PRODUCT SUPPORT PROGRAM FOR REPLACING THE OUTRIGGER (STABILIZER) CONTROL OR REAR AUXILIARY HYDRAULIC CONTROL ON CERTAIN TH3510D, TH357D, TH408D, TL1055D, TL1255D, TL642D, AND TL943D TELEHANDLERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE OUTRIGGER (STABILIZER) CONTROL OR REAR AUXILIARY HYDRAULIC CONTROL ON CERTAIN TH3510D, TH357D, TH408D, TL1055D, TL1255D, TL642D, AND TL943D TELEHANDLERS

Usage:

TEBE9048-00

29Apr2019


U-250
A-207
D-221
O-226

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE OUTRIGGER (STABILIZER) CONTROL OR REAR AUXILIARY HYDRAULIC CONTROL ON CERTAIN TH3510D, TH357D, TH408D, TL1055D, TL1255D, TL642D, AND TL943D TELEHANDLERS

7451
PS54041
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54041" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Apr2020

PROBLEM

The existing 473-4952 Outrigger (Stabilizer) Control or Rear Auxiliary Hydraulic Control can stick due to debris entry on certain TH3510D, TH357D, TH408D, TL1055D, TL1255D, TL642D, and TL943D Telehandlers, if equipped with outriggers (stabilizers) or rear auxiliary hydraulics. If the existing outrigger (stabilizer) control or rear auxiliary hydraulic control sticks, it needs to be replaced.

AFFECTED PRODUCT

Model Identification Number
TH3510D HRC  TH200153, 159-160, 162-163, 168, 170-171, 173-175, 178-182, 186, 189, 191-192, 194-195, 203-209, 211, 214-216, 224, 229, 231-232, 239, 241, 246-247, 251-252, 254
TH3510D LRC  TH300151-00152
TH357D HRC  TD600151-00153, 159-161, 164-165, 168-171, 173-175, 177-178, 192, 239, 251, 254, 258, 269-271, 277, 290-298, 310-323, 331, 335, 349-351, 353, 355, 361, 366-370, 375, 378-379, 383-391, 393, 396-397, 399, 403, 406, 408, 416-417, 422, 428-430, 433-434, 437-442, 445, 447, 449-453, 456, 458
TH357D LRC  TD700150-00158
TH408D HRC  TH900152-00155, 157-158, 161, 163, 166-170, 179-180, 185, 190-191, 193-195, 197-198, 206, 232, 235, 238, 240, 245-247, 249-250, 255-256, 259-260, 263-264, 272-275, 277, 284-285, 288, 290-291, 294, 304, 313-316, 323-329, 331, 334-337, 340, 342-346, 350-355, 359-361, 365, 367-374, 384, 391, 399-400, 403, 408, 412-415, 417, 420, 425-427, 429-431, 442, 448-454, 460, 462, 465-471, 473-476, 484-485, 487-492, 502, 513-514, 516, 521-523, 527, 530, 539, 541, 544-545, 550, 561-562
TH408D LRC  TH400152, 156, 162
TL1055D ML500151-00764, 767-1667

MNT00063, 150-243
TL1255D HRC  ML700155-00156, 158-1606
TL1255D LRC  MYW00150-00157, 160-175
TL642D ML800171, 191, 222-223, 243, 247-248, 264-272, 305-309, 327, 331-339, 347-350, 353-354, 357, 359-360, 373, 377-380, 386, 388, 390, 470-471, 475, 478-480, 546, 569-570, 580, 614, 643-646, 649-651, 688, 696, 714, 752-753, 760, 788, 803, 813, 852, 854-855, 859, 863-865, 917, 936, 1006-1007, 1015, 1018, 1033, 1044, 1080, 1091, 1094-1096, 1106, 1109, 1125, 1130-1137, 1140-1141, 1150, 1155

MLG00150-00153, 155-160, 163-169, 172-175, 177-186, 188-190, 200-213
TL943D MLD00150-00166, 171-187, 189-222

MLJ00156, 159, 161-162, 164, 166, 168, 170, 172, 174, 176, 178, 185-189, 195-199, 205-209, 213-277, 279, 281-284, 289-294, 297, 300-307, 309, 314-319, 342-343, 345-348, 350, 358, 435-437, 441-442, 450, 456-459, 472-475, 477, 480-481, 493-494, 504, 511-528, 530-533, 536-549, 552-562, 564, 567, 581, 586-587, 590-591, 599, 603-612, 616-617, 622-623, 634-635, 638-641, 643, 646-648, 650-651, 658-659, 661-666, 670-671, 675-677, 683-685, 688-693, 697-698, 703, 708-709, 711-713, 715, 717, 719-725, 729-731, 741, 750-754, 762, 765, 768-769, 773-775, 781-785, 793, 795-798, 800-815, 819-825

PARTS NEEDED

Qty

Part Number Description
2 5735063 CONTROL-JOYSTICK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Replace the existing failed 473-4952 Outrigger (Stabilizer) Control or Rear Auxiliary Hydraulic Control with an improved 573-5063 Control. If there are two switches installed then replace both.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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