Usage:
29Apr2019 |
After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE OUTRIGGER (STABILIZER) CONTROL OR REAR AUXILIARY HYDRAULIC CONTROL ON CERTAIN TH3510D, TH357D, TH408D, TL1055D, TL1255D, TL642D, AND TL943D TELEHANDLERS |
|
7451 | PS54041 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54041" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
30Apr2020 |
PROBLEM
The existing 473-4952 Outrigger (Stabilizer) Control or Rear Auxiliary Hydraulic Control can stick due to debris entry on certain TH3510D, TH357D, TH408D, TL1055D, TL1255D, TL642D, and TL943D Telehandlers, if equipped with outriggers (stabilizers) or rear auxiliary hydraulics. If the existing outrigger (stabilizer) control or rear auxiliary hydraulic control sticks, it needs to be replaced. |
AFFECTED PRODUCT
Model | Identification Number |
TH3510D HRC | TH200153, 159-160, 162-163, 168, 170-171, 173-175, 178-182, 186, 189, 191-192, 194-195, 203-209, 211, 214-216, 224, 229, 231-232, 239, 241, 246-247, 251-252, 254 |
TH3510D LRC | TH300151-00152 |
TH357D HRC | TD600151-00153, 159-161, 164-165, 168-171, 173-175, 177-178, 192, 239, 251, 254, 258, 269-271, 277, 290-298, 310-323, 331, 335, 349-351, 353, 355, 361, 366-370, 375, 378-379, 383-391, 393, 396-397, 399, 403, 406, 408, 416-417, 422, 428-430, 433-434, 437-442, 445, 447, 449-453, 456, 458 |
TH357D LRC | TD700150-00158 |
TH408D HRC | TH900152-00155, 157-158, 161, 163, 166-170, 179-180, 185, 190-191, 193-195, 197-198, 206, 232, 235, 238, 240, 245-247, 249-250, 255-256, 259-260, 263-264, 272-275, 277, 284-285, 288, 290-291, 294, 304, 313-316, 323-329, 331, 334-337, 340, 342-346, 350-355, 359-361, 365, 367-374, 384, 391, 399-400, 403, 408, 412-415, 417, 420, 425-427, 429-431, 442, 448-454, 460, 462, 465-471, 473-476, 484-485, 487-492, 502, 513-514, 516, 521-523, 527, 530, 539, 541, 544-545, 550, 561-562 |
TH408D LRC | TH400152, 156, 162 |
TL1055D | ML500151-00764, 767-1667 MNT00063, 150-243 |
TL1255D HRC | ML700155-00156, 158-1606 |
TL1255D LRC | MYW00150-00157, 160-175 |
TL642D | ML800171, 191, 222-223, 243, 247-248, 264-272, 305-309, 327, 331-339, 347-350, 353-354, 357, 359-360, 373, 377-380, 386, 388, 390, 470-471, 475, 478-480, 546, 569-570, 580, 614, 643-646, 649-651, 688, 696, 714, 752-753, 760, 788, 803, 813, 852, 854-855, 859, 863-865, 917, 936, 1006-1007, 1015, 1018, 1033, 1044, 1080, 1091, 1094-1096, 1106, 1109, 1125, 1130-1137, 1140-1141, 1150, 1155 MLG00150-00153, 155-160, 163-169, 172-175, 177-186, 188-190, 200-213 |
TL943D | MLD00150-00166, 171-187, 189-222 MLJ00156, 159, 161-162, 164, 166, 168, 170, 172, 174, 176, 178, 185-189, 195-199, 205-209, 213-277, 279, 281-284, 289-294, 297, 300-307, 309, 314-319, 342-343, 345-348, 350, 358, 435-437, 441-442, 450, 456-459, 472-475, 477, 480-481, 493-494, 504, 511-528, 530-533, 536-549, 552-562, 564, 567, 581, 586-587, 590-591, 599, 603-612, 616-617, 622-623, 634-635, 638-641, 643, 646-648, 650-651, 658-659, 661-666, 670-671, 675-677, 683-685, 688-693, 697-698, 703, 708-709, 711-713, 715, 717, 719-725, 729-731, 741, 750-754, 762, 765, 768-769, 773-775, 781-785, 793, 795-798, 800-815, 819-825 |
PARTS NEEDED
Qty |
Part Number | Description |
2 | 5735063 | CONTROL-JOYSTICK |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Replace the existing failed 473-4952 Outrigger (Stabilizer) Control or Rear Auxiliary Hydraulic Control with an improved 573-5063 Control. If there are two switches installed then replace both. |
SERVICE CLAIM ALLOWANCES
0-36 mo |
NOTE: This is a 0.5-hour job | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |