PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE OIL COOLERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE OIL COOLERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS

Usage:

TEBE9006-00

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02Apr2019

P280
P282
P287

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Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE OIL COOLERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS
1365		PS46206

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46206" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Apr2021

PROBLEM

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The brake oil coolers on certain 777G Off-Highway Trucks can be damaged internally due to debris. The damage may allow coolant to leak into the hydraulic oil. If the brake oil is contaminated with coolant, the brake disk can be damaged.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
777G	TNM01102-01103, 1105, 1114-1118

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*****Group 2*****
777G	TNM01085, 1087-1088, 1101, 1104

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
2	4J0527	SEAL-O-RING
2	6F8146	SEAL-O-RING
2	6K6307	SEAL-O-RING
6	7S8767	GASKET
2	2005975	CORE AS-OCLR
2	2243895	SCREEN AS-BK CLG (After Failure Only)
1	2287093	SEAL-O-RING-ORFS
2	2352479	SEAL-RECTANGULAR
2	2385084	SEAL-O-RING-STOR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
2	4J0527	SEAL-O-RING
2	6F8146	SEAL-O-RING
2	6K6307	SEAL-O-RING
6	7S8767	GASKET
2	10R0817	CORE AS-OCLR
2	2243895	SCREEN AS-BK CLG (After Failure Only)
1	2287093	SEAL-O-RING-ORFS
2	2352479	SEAL-RECTANGULAR
2	2385084	SEAL-O-RING-STOR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary.

Inspect the cooler inlet screens for damage or debris. Replace the two brake oil coolers.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-10000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 8.0-hour job for Group 1

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-10000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%