PRODUCT SUPPORT PROGRAM FOR REWORKING THE POWER SUPPLY CIRCUIT FOR THE RIGHT HAND STEERING CYLINDER POSITION SENSOR ON CERTAIN 120M, 120M2, AND 14M MOTOR GRADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE POWER SUPPLY CIRCUIT FOR THE RIGHT HAND STEERING CYLINDER POSITION SENSOR ON CERTAIN 120M, 120M2, AND 14M MOTOR GRADERS

Usage:

TEBE9042-00

30Apr2019


U-260
A-218
D-229
O-233

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE POWER SUPPLY CIRCUIT FOR THE RIGHT HAND STEERING CYLINDER POSITION SENSOR ON CERTAIN 120M, 120M2, AND 14M MOTOR GRADERS

1408
PS54044
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54044" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Apr2021

PROBLEM

Certain 120M, 120M2, and 14M Motor Graders equipped with generation 2 steering can report fault codes (2201-4 and 41-4) that trigger a level 3 E192 event. This condition is the result of an over current consumption in the circuit that includes the right steering cylinder position sensor.

AFFECTED PRODUCT

Model Identification Number
120M  B9C01262-01500
120M 2 M9C00473-01028

M9H00332-00395, 397-638
14M  R9J01479-01857

PARTS NEEDED

Qty

Part Number Description
1 5550489 HARNESS AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to Special Instruction, M0101553.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-6000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
6001-10000 hrs,
61-72 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 4.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING FUSE BLOCK ON CERTAIN CB44B, CB46B, CB54B, CD44B, CD54B, CB64B, CB66B, CB68B, CB7, CB8, CB10, CD8, CD10, CB13, CB15, CB16 ASPHALT COMPACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING FUSE BLOCK ON CERTAIN CB44B, CB46B, CB54B, CD44B, CD54B, CB64B, CB66B, CB68B, CB7, CB8, CB10, CD8, CD10, CB13, CB15, CB16 ASPHALT COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE POWERTRAIN OIL FILTER ON CERTAIN PL83 AND PL87 PIPELAYERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE POWERTRAIN OIL FILTER ON CERTAIN PL83 AND PL87 PIPELAYERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING BUNCHING FINGER AND GRAB ARM CYLINDER SPACERS ON CERTAIN HFW232 AND SH-58 FELLING HEADS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING BUNCHING FINGER AND GRAB ARM CYLINDER SPACERS ON CERTAIN HFW232 AND SH-58 FELLING HEADS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING CERTAIN 20R7178, 20R7179, 20R7181, 20R7183, 20R7184, AND 20R7185 REMAN C4.4 LONG BLOCKS IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REWORKING CERTAIN 20R7178, 20R7179, 20R7181, 20R7183, 20R7184, AND 20R7185 REMAN C4.4 LONG BLOCKS IN DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR MEASURING AND RECORDING ENGINE VALVE RECESSION AND IF NECESSARY REPLACING CYLINDER HEADS WITH INTAKE VALVE RECESSION ON CERTAIN 794 AC, AND 795F AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR MEASURING AND RECORDING ENGINE VALVE RECESSION AND IF NECESSARY REPLACING CYLINDER HEADS WITH INTAKE VALVE RECESSION ON CERTAIN 794 AC, AND 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE OIL COOLERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE OIL COOLERS ON CERTAIN 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRONT AXLE STEERING CYLINDER BRACKET ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRONT AXLE STEERING CYLINDER BRACKET ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING A HUMP HOSE FOR THE AIR TO AIR AFTERCOOLER (ATAAC) LINES GROUP ON CERTAIN 795F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING A HUMP HOSE FOR THE AIR TO AIR AFTERCOOLER (ATAAC) LINES GROUP ON CERTAIN 795F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 266-9720 CHAIN ON CERTAIN 24M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 266-9720 CHAIN ON CERTAIN 24M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING ENGINE SOFTWARE ON CERTAIN RM500B ROTARY MIXERS PRODUCT SUPPORT PROGRAM FOR INSTALLING ENGINE SOFTWARE ON CERTAIN RM500B ROTARY MIXERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW FRONT WHEEL ON CERTAIN 777G OFF-HIGHWAY TRUCKS AT REBUILD PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW FRONT WHEEL ON CERTAIN 777G OFF-HIGHWAY TRUCKS AT REBUILD
PRODUCT SUPPORT PROGRAM FOR REWORKING OR REPLACING POWERTRAIN JOYSTICK ON CERTAIN PL83 PIPELAYERS, D6N, D6R, D8T, AND D9T TRACK-TYPE TRACTORS PRODUCT SUPPORT PROGRAM FOR REWORKING OR REPLACING POWERTRAIN JOYSTICK ON CERTAIN PL83 PIPELAYERS, D6N, D6R, D8T, AND D9T TRACK-TYPE TRACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE INJECTORS ON CERTAIN 14M, 16M, AND 18M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE INJECTORS ON CERTAIN 14M, 16M, AND 18M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN 745C ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN 745C ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE OUTRIGGER (STABILIZER) CONTROL OR REAR AUXILIARY HYDRAULIC CONTROL ON CERTAIN TH3510D, TH357D, TH408D, TL1055D, TL1255D, TL642D, AND TL943D TELEHANDLERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE OUTRIGGER (STABILIZER) CONTROL OR REAR AUXILIARY HYDRAULIC CONTROL ON CERTAIN TH3510D, TH357D, TH408D, TL1055D, TL1255D, TL642D, AND TL943D TELEHANDLERS
PRODUCT SUPPORT PROGRAM FOR REWORKING WELDS IN THE CENTER SECTION OF THE FRAME ASSEMBLY ON CERTAIN 794 AC, 796 AC AND 798 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING WELDS IN THE CENTER SECTION OF THE FRAME ASSEMBLY ON CERTAIN 794 AC, 796 AC AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DRIVETRAIN ECM ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE DRIVETRAIN ECM ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE RAX LUBE PUMP CASE DRAIN LINES ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS. PRODUCT SUPPORT PROGRAM FOR INSTALLING THE RAX LUBE PUMP CASE DRAIN LINES ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS.
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 257-7730 POPPET KIT ON CERTAIN 450E AND 450F BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 257-7730 POPPET KIT ON CERTAIN 450E AND 450F BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING GENERATOR GUARDS ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING GENERATOR GUARDS ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE SPACER IN THE PINION GEAR AND REPAIRING THE TRANSMISSION ON CERTAIN 773G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE SPACER IN THE PINION GEAR AND REPAIRING THE TRANSMISSION ON CERTAIN 773G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE IDLER ON CERTAIN D8R, D8T, D9R, AND D9T TRACK-TYPE TRACTORS; AND ON CERTAIN PL83 AND PL87 PIPELAYERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE IDLER ON CERTAIN D8R, D8T, D9R, AND D9T TRACK-TYPE TRACTORS; AND ON CERTAIN PL83 AND PL87 PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN 745 ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN 745 ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE GENERATOR DRIVELINE ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTING THE GENERATOR DRIVELINE ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.