PRODUCT SUPPORT PROGRAM FOR REPLACING WATERLINE ELBOW AND EXHAUST HEAT SHIELDS ON CERTAIN 836K LANDFILL COMPACTORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING WATERLINE ELBOW AND EXHAUST HEAT SHIELDS ON CERTAIN 836K LANDFILL COMPACTORS

Usage:

TEBE8402-00

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24Dec2018

U-749

A-543

D-660

O-652

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING WATERLINE ELBOW AND EXHAUST HEAT SHIELDS ON CERTAIN 836K LANDFILL COMPACTORS
1061 1380		PS53951

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53951" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Dec2020

PROBLEM

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The existing 3399660/">339-9660 Elbow coming from the thermostat housing can come into contact with the heat shields on the exhaust line on certain 836K Landfill Compactors. If the elbow and exhaust line heat shield rub against each other the elbow may crack and result in a coolant leak.

AFFECTED PRODUCT

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Model	Identification Number
836K	T6X00101-00102 TWZ00250-00254, 401-455, 500-707

PARTS NEEDED

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Qty	Part Number	Description
2	2164983	CLAMP-T'BOLT
1	3399660	ELBOW-90
1	5532070	SHIELD AS-HEAT
1	5532071	SHIELD AS-HEAT
1	5532072	SHIELD AS-HEAT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 5% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-6000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
6001-8000 hrs, 37-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 4.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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1. Drain the coolant. Refer to M0070968, Special Instruction, "Coolant Drain and Vacuum Fill Procedure for Certain C9.3 Through C18 Tier 4 Engines".

2. Remove the existing shields from the 440-1624 Exhaust Lines Group. Retain the 449-2534 Shield for use with new shields. Refer to Image1.2.1.

Image1.2.1

3. Replace the existing 3399660/">339-9660 Elbow with new 3399660/">339-9660 Elbow and two new 216-4983 T'Bolt Clamps. Refer to Image1.3.1.

Image1.3.1

4. Install a new 553-2070 Shield Assembly. Refer to Image1.4.1.

Image1.4.1

5. Reinstall the existing 449-2534 Shield that was retained. Refer to Image1.5.1.

Image1.5.1

6. Install a new 553-2071 Shield Assembly. Refer to Image1.6.1.

Image1.6.1

7. Install a new 553-2072 Shield Assembly. Refer to Image1.7.1.

Image1.7.1

8. Fill coolant and check for leaks. Refer to M0070968, Special Instruction,
"Coolant Drain and Vacuum Fill Procedure for Certain C9.3 Through C18 Tier 4 Engines".