PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 352-4700 ALTERNATORS FROM DEALER PARTS STOCK
Usage:
TEBE8412-00
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| 08Nov2018 |
U-626
A-454
D-547
O-552
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| Parts stock action only | PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 352-4700 ALTERNATORS FROM DEALER PARTS STOCK |
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| 7750 | PI70727 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 28Feb2019 |
PROBLEM
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| Certain 352-4700 Alternators may have the incorrect rotor installed. If the alternator is installed it may fail prematurely. |
ACTION REQUIRED
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| Inspect the date code on the back of all 352-4700 Alternators in dealer parts stock. The suspect dates codes are 65905, 65907, and 75815. Image 1 shows where the date is at on the alternator. If the alternator is marked with one of the suspect date codes, then remove the alternator from dealer parts stock. If the alternator is not marked with one of the suspect date codes, then mark the packaging as inspected per this program and return the alternator back into dealer parts stock. |
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| Image1 |
SERVICE CLAIM ALLOWANCES
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| Submit one claim for all parts removed from dealer parts stock. |
PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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