PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER TANK LEVEL SENDER ON CERTAIN CB44B, CB46B, CB54B, CB7, CB8, CB10, CB64B, CB66B, CB68B, CB13, CB15, AND CB16 ASPHALT COMPACTORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER TANK LEVEL SENDER ON CERTAIN CB44B, CB46B, CB54B, CB7, CB8, CB10, CB64B, CB66B, CB68B, CB13, CB15, AND CB16 ASPHALT COMPACTORS

Usage:

TEBE8407-00

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19Dec2018

U-743

A-537

D-655

O-647

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER TANK LEVEL SENDER ON CERTAIN CB44B, CB46B, CB54B, CB7, CB8, CB10, CB64B, CB66B, CB68B, CB13, CB15, AND CB16 ASPHALT COMPACTORS
5613		PS53948

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53948" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Dec2020

PROBLEM

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The existing water level sender can fail on certain CB44B, CB46B, CB54B, CB7, CB8, CB10, CB64B, CB66B, CB68B, CB13, CB15, and CB16 Asphalt Compactors. If the existing water level sender fails it can give an inaccurate water level.

AFFECTED PRODUCT

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Model	Identification Number
CB10	P8P00100-00352
CB13	PWP00100-00224
CB15	M9400100-00155
CB16	HP500100-00106
CB44B	JXL00100-00271
CB46B HRC	JC400100-00111
CB54B	RJN00100-00369
CB64B	C5600100-00439
CB66B	B6600100-00317
CB68B	C6800100-00151
CB7	EL500100-00230
CB8	JL400100-00122

PARTS NEEDED

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Qty	Part Number	Description
5	8T0289	BOLT-HEX HEAD
5	8T0328	WASHER-HARD
1	3644015	SENDER AS-LEVEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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If the existing 364-4015 Level Sender fails, it needs to be replaced with a new 364-4015 Level Sender.
1. Put machine on flat ground.
2. Remove existing water level sender.
3. Install a new 364-4015 Water Level Sender. Install 8T-0328 Washers and 8T-0289 Bolts. Tighten the 8T-0289 Bolts to 1.7 +/-0.25 N.m (9 +/-2.0 inch lbs) in a star pattern sequence a minimum of 2 times per pattern.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%