PRODUCT SUPPORT PROGRAM FOR REWORKING THE ENGINE WIRING HARNESS ON CERTAIN 793D OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE ENGINE WIRING HARNESS ON CERTAIN 793D OFF-HIGHWAY TRUCKS

Usage:

TEBE7876-00

12Jul2018


U-401
A-294
D-350
O-361

 

Before/After

  
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM FOR REWORKING THE ENGINE WIRING HARNESS ON CERTAIN 793D OFF-HIGHWAY TRUCKS

1408 7750
PS45952
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45952" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Jul2020

PROBLEM

The existing engine wiring harness may require rework to allow the air conditioning system to function on certain 793D Off-Highway Trucks. If an engine has a 520-7380 main engine harness installed, it will require the rework.

Note: The majority of engines impacted were rebuilt by dealers. The 520-7380 engine harness was incorrectly made available through the parts system in September 2017. The only factory built engine serial numbers that are impacted are Reman engines and are included the program.

AFFECTED PRODUCT

Model Identification Number
793D  FDB00105-01846

PARTS NEEDED

Qty

Part Number Description
2 1261767 PIN-CONNECTOR
2 1261768 SOCKET-CONNECTOR
1 3649120 HARNESS AS
50 3668856 HARNESS-BULK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

****Parts Stock ****

Rework the following existing engines in dealer part stock and/or dealer exchange inventory:

793D LA Replacement Engines (20R6115)
DE300169, DE300174, DE300176, DE300177, DE300180, DE300184, DE300186, DE300187, DE300188, DE300190, DE300192, DE300196, DE300205, DE300206, DE300208, DE300211, DE300221, DE300226, DE300231, DE300232, DE300236, DE300240, DE300245, DE300255, DE300257, DE300258, DE300261, DE300262, DE300264, DE300265

Inspect and possibly rework existing dealer rebuilt engines (20R6115, 488-8194, 488-8195, 488-8196, 288-4348, 373,9863, 235-0300, 451-9846, 451-9847, 451-9852) if they have a 520-7380 harness installed.

Refer to the attached Rework Procedure.

 
 
****Affected Product****
This program applies only if the Affected Product is equipped with one of the following engines:

793D LA Replacement Engines (20R6115)
DE300169, DE300174, DE300176, DE300177, DE300180, DE300184, DE300186, DE300187, DE300188, DE300190, DE300192, DE300196, DE300205, DE300206, DE300208, DE300211, DE300221, DE300226, DE300231, DE300232, DE300236, DE300240, DE300245, DE300255, DE300257, DE300258, DE300261, DE300262, DE300264, DE300265

Dealer rebuilt engines (20R6115, 488-8194, 488-8195, 488-8196, 288-4348, 373,9863, 235-0300, 451-9846, 451-9847, 451-9852) if they had a 520-7380 harness installed.

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for engines reworked in dealer part stock and/or dealer exchange inventory.

The parts outlined in the "Parts Needed" section and 1 hour of labor is allowed for each engine reworked in dealer parts stock.

Include the engine serial number and engine arrangement number in the claims story.

 
 
****Affected Product****
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-12000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.




PARTS DISPOSITION

****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.



Rework Procedure


 
1. Confirm that a 520-7380 main engine harness (image 1.1.1) is installed on the engine.
Note: No rework is required if a 457-9172 engine harness is installed.
Image1.1.1
 
2. Replace the 520-7381 jumper harness with a 364-9120 harness (image 1.2.1).
Image1.2.1
 
3. Utilize the 366-8856 bulk harness to run two jumper wires to connect the engine interface connector (left rear of engine) to the A/C jumper harness connection (right front of engine). Refer to image 1.3.1 for the connector locations.
Image1.3.1
 
Refer to Image 1.3.1 for the wiring diagram and pin locations for the jumper wires. Install a 126-1767 pin and 126-1768 socket on each length of wire described below. Connect pin 9 in the engine/machine interface connector to pin 31 in the engine/AC harness connector with the green wire. Connect pin 10 in the engine/machine interface connector to pin 21 in the engine/AC harness connector with the white wire. The third (orange) wire will not be used. Tie back both ends of the orange wire.
Image1.4.1
 
 

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