PRODUCT IMPROVEMENT PROGRAM FOR REWORKING 342-7800 AND 20R-0405 ENGINE OIL SCAVENGE PUMPS IN DEALER PARTS STOCK Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REWORKING 342-7800 AND 20R-0405 ENGINE OIL SCAVENGE PUMPS IN DEALER PARTS STOCK

Usage:

TEBE7912-01

05Jul2018
(Revised 09Jul2018)


U-379
A-282
D-332
O-341

 

Parts stock action only

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REWORKING 342-7800 AND 20R-0405 ENGINE OIL SCAVENGE PUMPS IN DEALER PARTS STOCK

1312 7750
PI70710
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 05Jul2018 Service Letter. Changes have been made to Action Required and Service Claim Allowances.


TERMINATION DATE

31Oct2018

PROBLEM

The existing oil scavenge pump mounting pads can experience fretting wear during operation on certain Off-Highway Trucks. If the existing oil scavenge pump mounting pads wear excessively, the bolts can loosen and fail causing the oil scavenge pump to disengage with the crankshaft gear teeth. This can result in low oil level alarms or even gear tooth damage.

ACTION REQUIRED

Rework all 342-7800 and 20R-0405 Engine Oil Scavenge Pumps in dealer parts stock.

Refer to Special Instruction, M0089559, "Rework Procedure for Oil Scavenge Pump on Certain Off-Highway Truck Engines".

A quantity of 4 of the following parts are used to rework each engine oil scavenge pump in dealer parts stock: 533-5073 Shim, 244-2331 Washer, 7X-3319 Hex Socket Screw

SERVICE CLAIM ALLOWANCES

Submit one claim for all engine oil scavenge pumps reworked in dealer parts stock. 4 hours are allowed for each engine oil scavenge pump that is reworked dealer parts stock. A quantity of 4 of the following parts are allowed to rework each engine oil scavenge pump in dealer parts stock: 533-5073 Shim, 244-2331 Washer, 7X-3319 Hex Socket Screw

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 516-9693 CYLINDER LINERS ON CERTAIN 834K WHEEL DOZERS AND 836K LANDFILL COMPACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 516-9693 CYLINDER LINERS ON CERTAIN 834K WHEEL DOZERS AND 836K LANDFILL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR ADDING ENGINE COOLANT ADDITIVE ON CERTAIN 793F, 795F, AND 797F OFF-HIGHWAY TRUCKS EQUIPPED WITH CERTAIN C175-16 AND C175-20 REMAN ENGINES PRODUCT SUPPORT PROGRAM FOR ADDING ENGINE COOLANT ADDITIVE ON CERTAIN 793F, 795F, AND 797F OFF-HIGHWAY TRUCKS EQUIPPED WITH CERTAIN C175-16 AND C175-20 REMAN ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING 516-9693 CYLINDER LINERS ON CERTAIN 745 ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING 516-9693 CYLINDER LINERS ON CERTAIN 745 ARTICULATED TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE STEERING SENSOR PIN ON CERTAIN AP1000F, AP600F, AND AP500F ASPHALT PAVERS PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE STEERING SENSOR PIN ON CERTAIN AP1000F, AP600F, AND AP500F ASPHALT PAVERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SEAT BELT GROUP ON CERTAIN 730, 735, 740, 740 EJ, AND 745 ARTICULATED TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SEAT BELT GROUP ON CERTAIN 730, 735, 740, 740 EJ, AND 745 ARTICULATED TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE TORQUE CONVERTER PUMP DRIVE GEAR MOUNTING NUT ON CERTAIN 777G OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE TORQUE CONVERTER PUMP DRIVE GEAR MOUNTING NUT ON CERTAIN 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPAIRING CYLINDER HEAD TO BLOCK COOLANT LEAKS ON CERTAIN 797F OFF-HIGHWAY TRUCKS EQUIPPED WITH CERTAIN C175-20 REMAN ENGINES AND REMAN SHORT BLOCKS PRODUCT SUPPORT PROGRAM FOR REPAIRING CYLINDER HEAD TO BLOCK COOLANT LEAKS ON CERTAIN 797F OFF-HIGHWAY TRUCKS EQUIPPED WITH CERTAIN C175-20 REMAN ENGINES AND REMAN SHORT BLOCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE ENGINE WIRING HARNESS ON CERTAIN 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE ENGINE WIRING HARNESS ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARKING BRAKE CONTROL VALVE ON CERTAIN 950L, 950M, 962L, 962M, 966L, 966M, 966M XE, 972L, 972M, AND 972M XE WHEEL LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARKING BRAKE CONTROL VALVE ON CERTAIN 950L, 950M, 962L, 962M, 966L, 966M, 966M XE, 972L, 972M, AND 972M XE WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE VALVES ON CERTAIN CATERPILLAR PRODUCTS WITH A C9.3 ENGINE, AND C9.3 GENERATOR SETS, INDUSTRIAL ENGINES, AND MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE VALVES ON CERTAIN CATERPILLAR PRODUCTS WITH A C9.3 ENGINE, AND C9.3 GENERATOR SETS, INDUSTRIAL ENGINES, AND MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION AFTER FAILURE ON CERTAIN 735C, 740C EJ, 745C, 740 EJ, AND 745 ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION AFTER FAILURE ON CERTAIN 735C, 740C EJ, 745C, 740 EJ, AND 745 ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE INTAKE AND EXHAUST VALVES ON CERTAIN CATERPILLAR PRODUCTS WITH A C9.3 ENGINE, AND C9.3 GENERATOR SETS, INDUSTRIAL ENGINES, AND MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR INSPECTING THE INTAKE AND EXHAUST VALVES ON CERTAIN CATERPILLAR PRODUCTS WITH A C9.3 ENGINE, AND C9.3 GENERATOR SETS, INDUSTRIAL ENGINES, AND MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING STEERING PIN ON CERTAIN AP300F AND AP355F ASPHALT PAVERS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING STEERING PIN ON CERTAIN AP300F AND AP355F ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RIGHT REAR BRAKE COOLING RETURN HOSE ASSEMBLY AND TUBE ASSEMBLY ON CERTAIN 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RIGHT REAR BRAKE COOLING RETURN HOSE ASSEMBLY AND TUBE ASSEMBLY ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING 516-9693 CYLINDER LINERS ON CERTAIN CATERPILLAR PRODUCTS THAT WERE FIELD REWORKED IN 2017 WITH A C18 ENGINE, AND C18 GENERATOR SETS, INDUSTRIAL ENGINES, LOCOMOTIVE ENGINES, MARINE ENGINES, OEM POWER PACKS, PETROL PRODUCT SUPPORT PROGRAM FOR REPLACING 516-9693 CYLINDER LINERS ON CERTAIN CATERPILLAR PRODUCTS THAT WERE FIELD REWORKED IN 2017 WITH A C18 ENGINE, AND C18 GENERATOR SETS, INDUSTRIAL ENGINES, LOCOMOTIVE ENGINES, MARINE ENGINES, OEM POWER PACKS, PETROL
PRODUCT SUPPORT PROGRAM FOR MAKE-UP TRUCK SUPPORT FOR FRAME REWORKS ON CERTAIN 793F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR MAKE-UP TRUCK SUPPORT FOR FRAME REWORKS ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HITCH DRIVE SHAFT AND CENTER BEARINGS ON CERTAIN R2900G AND R3000H LOAD HAUL DUMP MACHINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE HITCH DRIVE SHAFT AND CENTER BEARINGS ON CERTAIN R2900G AND R3000H LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRACKET FOR UPPER SCRAPERS ON CERTAIN CB64B, CB66B, AND CB68B ASPHALT COMPACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRACKET FOR UPPER SCRAPERS ON CERTAIN CB64B, CB66B, AND CB68B ASPHALT COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING 516-9693 CYLINDER LINERS ON CERTAIN 745 AND 745C ARTICULATED TRUCKS AND 390F EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING 516-9693 CYLINDER LINERS ON CERTAIN 745 AND 745C ARTICULATED TRUCKS AND 390F EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING WELD CRACKS IN THE VERTICAL WELD JOINT FOR THE CENTER TUBE VOLCANO ON CERTAIN 777G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPAIRING WELD CRACKS IN THE VERTICAL WELD JOINT FOR THE CENTER TUBE VOLCANO ON CERTAIN 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST GAS BACK PRESSURE VALVE ON CERTAIN 815K SOIL COMPACTORS, AND 816K LANDFILL COMPACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST GAS BACK PRESSURE VALVE ON CERTAIN 815K SOIL COMPACTORS, AND 816K LANDFILL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBO AIR INLET TUBE ON CERTAIN 586C SITE PREP TRACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBO AIR INLET TUBE ON CERTAIN 586C SITE PREP TRACTORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE REVERSE FLOW BRAKE COOLING LINES UPDATE ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE REVERSE FLOW BRAKE COOLING LINES UPDATE ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 3802679 SOLENOIDS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 3802679 SOLENOIDS FROM DEALER PARTS STOCK
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.