PRODUCT SUPPORT PROGRAM FOR REPLACING 516-9693 CYLINDER LINERS ON CERTAIN 745 ARTICULATED TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING 516-9693 CYLINDER LINERS ON CERTAIN 745 ARTICULATED TRUCKS

Usage:

TEBE7902-00

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06Jul2018

Q630
Q633

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING 516-9693 CYLINDER LINERS ON CERTAIN 745 ARTICULATED TRUCKS
1201		PS90902

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS90902" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jul2019

PROBLEM

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The existing 516-9693 Cylinder Liners can crack in the bottom o-ring grooves on certain 745 Articulated Trucks with a C18 Engine. If the existing liner cracks it will allow oil and coolant mixing.

AFFECTED PRODUCT

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Model	Identification Number
745	3F600588, 590, 595-596, 602, 609-610, 619-620, 624-625, 631-632, 635-636, 638-639, 642-643, 649-650, 655, 664, 671-673

PARTS NEEDED

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Qty	Part Number	Description
2	1R1808	FILTER-LUBE
1	1S9540	DOWEL
24	3E6772	SEAL-WATER
2	3S9643	SEAL-LIP TYPE
1	4N0699	GASKET
1	4N1650	DOWEL
1	5E8771	SEAL-O-RING
26	5H1504	WASHER-HARD
2	5P0840	SEAL-O-RING
1	5P5846	SEAL-O-RING
1	5P8068	SEAL-O-RING
1	6I1055	DOWEL
1	6V3250	SEAL-O-RING
1	6V5063	SEAL-O-RING
1	6V6609	SEAL-O-RING
1	8C3089	SEAL-O-RING
6	8S9191	BOLT
1	9S8009	PLUG-LD STOR
1	1013125	GASKET
2	1090077	SEAL-O-RING
1	1142687	SEAL-O-RING
1	1178801	SEAL-O-RING
10	1241854	BOLT-12 POINT HD
16	1241855	BOLT-12 PT HEAD
1	1250434	SEAL-INTEGRAL
1	1262702	SEAL-INTEGRAL
1	1264935	SEAL-INTEGRAL
1	1422329	SEAL-DRAINBACK
1	1607271	SEAL-PRESS IN PL
1	1674407	SEAL-O-RING
1	1714358	SEAL-O-RING
6	1948124	SLEEVE AS
1	1986068	SEAL-INTEGRAL
24	2133217	BOLT
6	2239159	RING-PISTON
1	2271204	GASKET
6	2382707	RING-PISTON
1	2385081	SEAL-O-RING-STOR
6	2465659	RING-PISTON-OIL
6	2481394	KIT-GASKET-SFI
6	2613450	BEARING-ROD
6	2818261	SLEEVE AS-EXH
1	2918145	SEAL-O-RING-STOR
3	3411429	SEAL-PIP
6	3483295	KIT-GASKET(SCL)
1	3499659	GASKET
2	3535065	GASKET-OIL PAN
1	3590908	GASKET-CYL HEAD
6	5560701	LINER-CYLINDER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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It is recommended that the liners be replaced prior to failure. Refer to the Disassembly and Assembly manual.

If the mixing of oil and coolant has occurred ensure that all appropriate troubleshooting is completed before removal of the liners for inspection. Refer to the Disassembly and Assembly manual.

Follow the guidelines for cleaning the cooling system with a non-foaming dish detergent within SEBU6250, "Conventional Coolant/Antifreeze Cooling System Maintenance".

Refill the radiator and engine with coolant. Refer to Special Instruction, M0070968, "Coolant Drain and Vacuum Fill Procedure For Certain C9.3 Through C18 Tier 4 Engines" for proper coolant fill procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-7500 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 60.0-hour job
This is a 60 hour job to include all related tasks including but not limited to: - Disassembly - Cleaning - Reassembly - Testing of the repair An additional 18 hours is allowed for system cleaning after failure.

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