PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING DRIVELINE BOLTS ON CERTAIN 563D AND 573D WHEEL FELLER BUNCHERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING DRIVELINE BOLTS ON CERTAIN 563D AND 573D WHEEL FELLER BUNCHERS

Usage:

TEBE7859-00

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28Jun2018

U-358

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING DRIVELINE BOLTS ON CERTAIN 563D AND 573D WHEEL FELLER BUNCHERS
3251 3253		PI32907

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32907" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32907" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Dec2018	30Jun2019

PROBLEM

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The driveline bolts need to be inspected/replaced on certain 563D and 573D Wheel Feller Bunchers. The existing driveline bolts may not be tightened to the proper torque which could result in driveline failure.

AFFECTED PRODUCT

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Model	Identification Number
563D	D6300146-00167, 169
573D	D7300227-00241

PARTS NEEDED

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Qty	Part Number	Description
20	2907514	BOLT-HEX HEAD (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Follow all safety precautions in the service manual when performing this inspection.

**Sold machines should have all bolts replaced**

Dealer Inventory Units with less than 20 hours

1. Static torque check driveline bolts using calibrated torque wrench set to 100 Nm (static torque).

2. Replace all bolts that fail 100 Nm static torque.

*If bolts are replaced apply a torque of 120 Nm to new bolts only*

Sold Units

1. Replace bolts and tighten to a torque of 120 Nm using an X pattern.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 2.5-hour job
An additional 1.0 hours labor can be claimed if all bolts are replaced on sold units.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING DRIVELINE BOLTS ON CERTAIN 563D AND 573D WHEEL FELLER BUNCHERS

MODELS INVOLVED - 563D, 573D

Dear Cat Product Owner:

The driveline bolts need to be replaced on the products listed below. The existing driveline bolts can loosen up due to lack of torque. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 28Jun2018 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 28Jun2018 Service Letter