PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING THE ENGINE AND TRANSMISSION ECM ON CERTAIN 725 AND 730 ARTICULATED DUMP TRUCKS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING THE ENGINE AND TRANSMISSION ECM ON CERTAIN 725 AND 730 ARTICULATED DUMP TRUCKS

Usage:

SEBE8709

March 24, 2004
U-85
D-66
O-68

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING THE ENGINE AND TRANSMISSION ECM ON CERTAIN 725 AND 730 ARTICULATED DUMP TRUCKS
1901 3168		PI30621

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30621" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30621" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
September 30, 2004	March 31, 2005

PROBLEM

The engine and transmission ECM need to be reflashed on certain 725 and 730 Articulated Trucks. Transmissions on 725 and 730 Articulated Dump Trucks may shift rough and warning levels for engine air filter restrictions may trigger prematurely. New engine software and transmission software needs to be flashed into units.

AFFECTED PRODUCT

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Model	Identification Number
* Group 1 *
725	AFX1098-1127
730	AGF1011-1036
* Group 2 *
725	AFX1128-1178
730	AGF1037-1091

PARTS NEEDED

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Qty	Part Number	Description
* Group 1 *
1	2502214	TRANSMISSION SOFTWARE
1	2517234 or 2517235	ENGINE SOFTWARE (725) or ENGINE SOFTWARE (730)
* Group 2 *
1	2517234	ENGINE SOFTWARE (725)
1	2517235	ENGINE SOFTWARE (730)

ACTION REQUIRED

The 725/730 models transmission software to be used is 2502214.
The 725 model engine software is 2517234.
The 730 model engine software is 2517235.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	1.5	0	0	0	0
NOTE: This is a 1.5-hour job, 1.0 hr for transmission and 0.5 hr for engine. NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING THE ENGINE AND TRANSMISSION ECM

MODELS INVOLVED - CERTAIN 725 AND 730 ARTICULATED DUMP TRUCKS

Dear Caterpillar Product Owner:

New software needs to be installed on the products listed below. Transmissions on 725 and 730 Articulated Dump Trucks may shift rough and warning levels for engine air filter restrictions may trigger prematurely. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated March 24, 2004 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to March 24, 2004 Service Letter