PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CRANKCASE GUARD PLATE TO ELIMINATE INTERFERENCE WITH THE SECONDARY STEER MOTOR TERMINAL ON CERTAIN 928G WHEEL LOADERS AND IT28G INTEGRATED TOOL CARRIERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CRANKCASE GUARD PLATE TO ELIMINATE INTERFERENCE WITH THE SECONDARY STEER MOTOR TERMINAL ON CERTAIN 928G WHEEL LOADERS AND IT28G INTEGRATED TOOL CARRIERS

Usage:

SEBE8697

March 18, 2004
U-74
A-52
D-55
O-59

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*Safety* *Parts stock action needed*	PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CRANKCASE GUARD PLATE TO ELIMINATE INTERFERENCE WITH THE SECONDARY STEER MOTOR TERMINAL ON CERTAIN 928G WHEEL LOADERS AND IT28G INTEGRATED TOOL CARRIERS
7151		PI10295

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI10295" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI10295" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

PROBLEM

The crankcase guard plate needs to be reworked to eliminate interference with the secondary steer motor terminal on certain 928G Wheel Loaders and IT28G Integrated Tool Carriers with 2034659 or 2182472 Secondary Steering option. The 2182833 Plate Assembly will require an additional diameter 50 mm hole cut out for clearance, to eliminate possible interference with a terminal on secondary steer 2055266 Motor Group.

AFFECTED PRODUCT

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Model	Identification Number
928G	DJD411, 412, 581, 636, 720 WLG268, 272-276, 286, 289, 291-293, 297, 299-300, 305-313, 317, 320, 324, 329, 334-339, 342, 345-347, 349, 355, 358-360, 362, 367, 379, 380, 389, 392-398, 410, 412, 413, 418, 421, 422, 424, 428, 436, 440, 442, 445-447, 449-450, 452
IT28G	WAC280, 284-285, 288, 293, 299, 304-305, 307, 311-314, 316-317, 319, 324, 327-335, 339, 346-347, 350, 359, 361, 363-370, 372, 375, 382-383, 385-386, 394-401, 403, 405, 409, 412-414 DBT345, 619, 806

PARTS NEEDED

No parts need to be ordered for this rework.

ACTION REQUIRED

***** Parts Stock *****

Rework all 2182833 Plate Assemblies in parts stock.

***** Affected Product *****

Cut a 50 mm hole in the 2182833 Plate Assembly for clearance to eliminate possible interference with a terminal on secondary steer 2055266 Motor Group. The 2182833 Plate Assembly (crankcase guard) is installed as part of any one of these following options: 2139036 Guard Group, 2137244, 2137245 Waste Handler Arrangement, 2044326, 2044327, or 2044328 Suppression Arrangement. See the attached Rework Procedure.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

***** Parts Stock *****

Submit one claim for all 2182833 Plate Assemblies reworked in parts stock.

***** Affected Product *****

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	1	0	0	0	0
NOTE: This is a 1-hour job.

PARTS DISPOSITION

***** Parts Stock *****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

***** Affected Product *****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)
(2-Rework Procedure)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - The Crankcase Guard Plate Needs To Be Reworked To Eliminate Interference With The Secondary Steer Motor Terminal

MODELS INVOLVED - 928G Wheel Loaders and IT28G Integrated Tool Carriers

Dear Caterpillar Product Owner:

The crankcase guard plate needs to be reworked to eliminate interference with the secondary steer motor terminal on certain 928G Wheel Loaders and IT28G Integrated Tool Carriers with Secondary Steering option. Failure of the secondary steering system to function may cause personal injury of death. The plate assembly will require an additional hole cut out for clearance. The crankcase guard needs to be reworked on the products listed below.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated March 18, 2004 when scheduling this service. You will not be charged for the service performed.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to March 18, 2004 Service Letter

Rework Procedure

Note: Hole cutting or flame cutting tool required for 6.0 mm plate thickness.

Remove 2182833 Crankcase Guard Plate from the machine and any sound suppression material if installed.
Rework 2182833 Crankcase Guard Plate by adding a 50 mm diameter hole through plate as shown in Illustration 1.
Reinstall the crankcase guard plate onto machine and any sound suppression material if installed.