Certain Track Seal Sets For Use In D4H Through D11R Tractors Need To Be Removed From Parts Stock
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Attn: Alan M. Dickey / PI7380
Service Claims Room
8201 N. University
Peoria, IL 61615
Warranty Claims Area / PI7380
1 Sharps Rd.
Tullamarine Vic 3043
Warranty Claims Area / PI7380
Humbeeksesteenweg, 98
1850 Grimbergen, Belgium
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
Termination Date
May 31, 1997Problem
The track seal sets for several models of Track Type Tractors may contain seals with load ring flashing. The flashing can result in an incorrect installation of the seal in the track link.
Action Required
Inspect the date code on all of the following seal sets in Parts Stock. Remove the seal sets from Parts Stock if they have a date code between 01089647XX and 15119647XX.
NOTE: Seal sets with a date code of 16119647xx or higher (Later) should not be removed from stock.
Service Claim Allowances
Submit one claim for all track seal sets removed from Parts Stock.
Parts Disposition
U.S. and Canadian Dealers
Return all track seal sets that are removed from Parts Stock and a copy of the claim to:
Attn: Alan M. Dickey / PI7380
Service Claims Room
8201 N. University
Peoria, IL 61615
CofA
Return all track seal sets that are removed from Parts Stock and a copy of the claim to:
Warranty Claims Area / PI7380
1 Sharps Rd.
Tullamarine Vic 3043
COSA Dealers
Warranty Claims Area / PI7380
Humbeeksesteenweg, 98
1850 Grimbergen, Belgium
All Other Dealers
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
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