PRODUCT SUPPORT PROGRAM FOR REWORKING THE SEAT SUSPENSION COMPRESSOR ON CERTAIN 772, 773F, 775F, AND 777F OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE SEAT SUSPENSION COMPRESSOR ON CERTAIN 772, 773F, 775F, AND 777F OFF-HIGHWAY TRUCKS

Usage:

REBE6163-00

28Jul2010


U-276
A-211
D-236
O-239

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE SEAT SUSPENSION COMPRESSOR ON CERTAIN 772, 773F, 775F, AND 777F OFF-HIGHWAY TRUCKS

7324
PS51869
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51869" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Jul2012

PROBLEM

The existing seat suspension compressor can fail on certain 772, 773F, 775F, and 777F Off-Highway Trucks. If the existing seat suspension compressor fails it can reduce the quality of the ride of the seat.

AFFECTED PRODUCT

Model Identification Number
772  RLB00295-00610
772 OEM  J2M00100-00101
773F  EED00434-01117
773F OEM  EXD00100-00110
775F  DLS00435-01094
775F OEM  EYG00100-00101
777F  JRP00699-02270
777F OEM JXP00100-00155

WTK00112-00117

PARTS NEEDED

Qty

Part Number Description
1 4D7794 CLIP
4 5P1075 WASHER-HARD
5 8L8413 STRAP-CABLE
4 8T4186 BOLT
1 1927805 HARNESS AS
1 2373970 COMPRESSOR AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Rework the seat suspension to install a new compressor, a new harness, and an improved harness routing. Refer to Special Instructions REHS5085 for the rework procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-10000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.5-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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