PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 341-2377 OR 341-2409 TEMPERATURE MODULE GROUP (ESTAT CONTROLLER) ON CERTAIN 793F AND 797F OFF-HIGHWAY TRUCKS
Usage:
REBE6213-00
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| 23Sep2010 |
U-388
A-307
D-335
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 3412377/">341-2377 OR 3412409/">341-2409 TEMPERATURE MODULE GROUP (ESTAT CONTROLLER) ON CERTAIN 793F AND 797F OFF-HIGHWAY TRUCKS |
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| 5074 | PI31804 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31804" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31804" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Mar2011 | 30Sep2011 |
PROBLEM
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| On Start-up, certain 793F and 797F off-highway trucks may display 2854-9 Coolant Temperature Control Module: Abnormal Update Rate. The error is due to the temperature module group (ESTAT controller) not properly communicating to the engine ECM over J1939 during start-up. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 793F | SSP00113, 117-154, 157-163 |
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| *******Group 2******* | |
| 793F | SSP00155-00156 |
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| *******Group 3******* | |
| 797F | LAJ00158-00181 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3412409 | MODULE GP-TEMP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 3412377 | MODULE GP-TEMP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 3412377 | MODULE GP-TEMP |
| Part has been direct shipped to the dealer. Do not order. | ||
ACTION REQUIRED
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| Give careful attention to the groups and the serial numbers to determine the appropriate updates for each unit. Refer to the attached Rework Procedure. |
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OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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