PRODUCT SUPPORT PROGRAM TO ADDRESS LOSS OF ENGINE OIL PRESSURE RELATED TO THE OIL PUMP IDLER GEAR DOWELS ON CERTAIN C2.2 ENGINES INSTALLED IN 216B, 226B, 232B, 242B SKID STEER LOADERS, 247B AND 257B MULTI TERRAIN LOADERS, AND C1.5 ENGINES INSTALLED I Caterpillar


PRODUCT SUPPORT PROGRAM TO ADDRESS LOSS OF ENGINE OIL PRESSURE RELATED TO THE OIL PUMP IDLER GEAR DOWELS ON CERTAIN C2.2 ENGINES INSTALLED IN 216B, 226B, 232B, 242B SKID STEER LOADERS, 247B AND 257B MULTI TERRAIN LOADERS, AND C1.5 ENGINES INSTALLED I

Usage:

REBE6226-00

21Jul2010


U-269
A-207
D-229
O-231

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM TO ADDRESS LOSS OF ENGINE OIL PRESSURE RELATED TO THE OIL PUMP IDLER GEAR DOWELS ON CERTAIN C2.2 ENGINES INSTALLED IN 216B, 226B, 232B, 242B SKID STEER LOADERS, 247B AND 257B MULTI TERRAIN LOADERS, AND C1.5 ENGINES INSTALLED IN CB22 COMPACTORS

1000
PS51867
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51867" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Jul2012

PROBLEM

The existing engine idler gear dowels can become dislodged in certain 216B, 226B, 232B, and 242B Skid Steer Loaders, 247B and 257B Multi Terrain Loaders, and CB22 Compactors. If the existing idler gear dowel becomes dislodged it can cause a loss of engine oil pressure.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
226B  MJH12176-14387, 14389-14527
232B  SCH02826-03695
242B  BXM04776-05297
247B  MTL05702-06507, 6509-6554
257B  SLK08305-09430, 9436-9541
*******Group  2*******
216B  RLL07702-09646
*******Group  3*******
CB22  22000100, 102-219, 224-435
CB24 XT  24000100-00102, 105-478, 480-483, 485-1035, 1038-1041, 1076-1077, 1081, 1089, 1092-1094, 1096-1097, 1099-1103
CB32  32000101-00102, 104-170, 172-173, 177-178
CC24  24100101, 103-123, 125-171

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 2925719 ENGINE AR-PRIM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 2925718 ENGINE AR-PRIM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
1 2932055 ENGINE AR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Replace the existing engine with the appropriate new engine arrangement listed in Parts Needed.

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 8.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 8.0-hour job for Group 2

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 10.0-hour job for Group 3



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


Group Number 1   Group Number 2  
 
NOTE: Care must be taken to ensure that fluids are contained during performance of inspection, maintenance, testing, adjusting and repair of the product. Be prepared to collect the fluid with suitable containers before opening any compartment or disassembling any component containing fluids. Dispose of all fluids according to local regulations and mandates.

1. Remove the muffler. Refer to Disassembly and Assembly, "Muffler - Remove and Install".

2. Remove the air cleaner. Refer to Disassembly and Assembly, "Air Cleaner - Remove and Install".

3. Tilt the cab. Refer to Disassembly and Assembly, "Cab Tilt".

4. Remove the engine. Refer to Disassembly and Assembly, "Engine - Remove".
 
5. Install the engine. Refer to Disassembly and Assembly, "Engine - Install".

6. Tilt the cab. Refer to Disassembly and Assembly, "Cab Tilt".

7. Install the air cleaner. Refer to Disassembly and Assembly, "Air Cleaner - Remove and Install".

8. Install the muffler. Refer to Disassembly and Assembly, "Muffler - Remove and Install".
 
 
Group Number 3  
 
NOTE: Care must be taken to ensure that fluids are contained during performance of inspection, maintenance, testing, adjusting and repair of the product. Be prepared to collect the fluid with suitable containers before opening any compartment or disassembling any component containing fluids. Dispose of all fluids according to local regulations and mandates.

1. Remove the radiator. Refer to Disassembly and Assembly, "Radiator - Remove and Install".

2. Remove the electric starting motor. Refer to Disassembly and Assembly, "Electric Starting Motor - Remove and Install".

3. Remove the engine. Refer to Disassembly and Assembly, "Engine - Remove".
 
4. Install replacement engine. Refer to Disassembly and Assembly, "Engine - Install".

5. Install the electric starting motor. Refer to Disassembly and Assembly, "Electric Starting Motor - Remove and Install".

6. Install the radiator. Refer to Disassembly and Assembly, "Radiator - Remove and Install".
 
 

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