PRODUCT SUPPORT PROGRAM FOR REPLACING THE 285-5263 WIPER MOTOR ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 285-5263 WIPER MOTOR ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS

Usage:

REBE6197-00

Show/hide table

09Aug2010

U-310

A-239

D-265

O-268

Show/hide table

*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE 285-5263 WIPER MOTOR ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS
7305		PS51878

Show/hide table

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51878" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

TERMINATION DATE

31Aug2012

PROBLEM

Show/hide table

The existing 285-5236 Wiper Motor on certain 773F and 775F Off-Highway Trucks may fail. The wiper motor may fail due to a park position issue or a linkage issue.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
773F	EED00739-01115
773F OEM	EXD00100-00113
775F	DLS00739-01093

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
2	9X8256	WASHER
2	1293178	LOCKNUT
1	3305058	MOTOR GP-WIPER-A
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Replace the existing 285-5236 Wiper Motor with a 330-5058 Wiper Motor. Use two 129-3178 Locknuts and two 9x-8256 Washers in addition to the existing hardware to retain the wiper motor to the cover plate.

Refer to the attached Rework Procedure.

Show/hide table

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-5000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

Show/hide table

NOTE: This is a 1.0-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Show/hide table

Refer to the appropriate Service Manuals as necessary.

Image1.1.1

1. Remove the wiper arm from the wiper motor.

2. Remove four bolts and washers to remove the plate from the front of the cab.

3. Disconnect the electrical connection, remove the two bolts and washers, and remove the wiper motor from the plate.

4. Install a 330-5058 Wiper Motor to the plate with the existing bolts and washers. Tighten the bolts to a torque of 9 +/- 1 Nm (7 +/- 1 lbf).

5. Install two 129-3178 Locknuts and two 9X-8256 Washers on the back of the bolts. Tighten the locknuts to a torque of 9 +/- 1 Nm (7 +/- 1 lbf).

6. Connect the electrical connection to the existing connector.

7. Reinstall the plate with the existing four bolts and washers. Tighten the bolts to a torque of 28 +/- 7 Nm (21 +/- 5 lbf).

8. Install the wiper arm to the wiper motor and tighten the retaining screws to a torque of 14 +/- 2 Nm (10 +/- 1 Lb ft)