Usage:
| 14May2010 |
| Before/After Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR REPLACING THE GUARDS THAT MAY HAVE BEEN INSTALLED ON CERTAIN 416, 426, 436, 446, 416B, 426B, AND 446B BACKHOE LOADERS |
|
| 7750 | PS43082 |
|
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43082" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code. |
| NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
| 31May2012 |
PROBLEM
| The existing guard can interfere with the operator's leg and create an uncomfortable environment for the operator on certain 416, 426, 436, 446, 416B, 426B, 436B and 446B Backhoe Loaders. |
AFFECTED PRODUCT
| Model | Identification Number |
| *******Group 1******* | |
| 416 | 5PC01075, 1481, 1488, 2257, 2269-2270, 4011, 4352, 4434, 4642, 4843, 5107, 5768, 5858, 5870, 6063, 6069, 6423-6424, 6585, 6671, 6928, 7184, 7346, 7367, 7408, 7732, 7937, 7978, 8112, 8127, 8718-8719, 9016, 9021, 9317, 9417, 10064, 10731, 12317, 13035, 13068, 13099, 13123, 13148, 13422, 13452, 13553, 13713, 13750, 14119, 14656, 14893, 14903, 15814, 15821, 16113, 16131, 16395, 16414 |
| 426 | 7BC00816, 1142, 2222, 2581, 3049, 3305, 3497, 4137, 4213, 4378, 4904 |
| 436 | 5KF01199 |
| *******Group 2******* | |
| 416B | 8SG00380, 637, 958, 1362, 1810, 1824, 1826, 3232, 3397, 3524, 3731, 3804, 3972, 4049, 4526, 4737, 4993-4994, 5212, 5358, 5377, 5471, 5635, 5637, 5924, 6433, 6625, 6659, 6666, 7182, 7298, 7716-7717, 7885, 8451, 8667, 9080, 9188, 9243, 9648, 9691, 9703, 12397, 12428, 12718-12719, 12929, 13013, 13172, 13190, 13265, 13683, 14195-14196, 14485, 14698 8ZK00485, 551, 1058, 1205, 1758, 1882, 2040, 2414, 2546, 2605, 2733, 3061, 3531, 3540, 3678, 3986, 4206, 4317, 6155, 6342, 6834, 7087, 7240, 8102, 8375, 8512, 8690, 8738, 8962, 8979, 9079, 9100, 9222, 9413, 10121, 10796 |
| 426B | 5YJ00477, 792, 1084, 1287, 1336, 1604, 1678, 1768, 1909, 2109 6KL00202, 206, 277, 281, 503, 555, 1539, 1619, 1875, 2274 |
| 436B | 7FL00782 |
| *******Group 3******* | |
| 446 | 6XF00285, 317, 424, 542 |
| *******Group 4******* | |
| 446B | 5BL00582, 735, 1699, 1840, 1861, 1971, 2986, 3017, 3175 |
PARTS NEEDED
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 4 | 9X2044 | SCREW-TRUSS HEAD |
| 1 | 3518725 | GUARD AS-RH |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 7 | 9X2044 | SCREW-TRUSS HEAD |
| 1 | 3518725 | GUARD AS-RH |
| 1 | 3518726 | GUARD AS-LH |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 4 | 9X2044 | SCREW-TRUSS HEAD |
| 1 | 3518725 | GUARD AS-RH |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 4******* | ||
| 8 | 9X2044 | SCREW-TRUSS HEAD |
| 1 | 3518725 | GUARD AS-RH |
| 1 | 3518729 | GUARD AS-LH |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
Remove all 332-1253, 332-1254, and 332-1256 Guards from dealer parts stock. |
| If the 332-1253, 332-1254, and 332-1256 Guards were installed per service letter PI10753, they can be replaced with new guards. The 332-1253 Guard has been replaced by the 351-8729 Guard. The 332-1254 Guard has been replaced by the 351-8726 Guard. The 332-1256 Guard has been replaced by the 351-8725 Guard. Refer to the attached Rework Procedure. |
SERVICE CLAIM ALLOWANCES
|
Submit one claim for all parts removed from dealer parts stock. |