PRODUCT SUPPORT PROGRAM FOR REPLACING THE 296-3010 PLATE ASSEMBLY ON CERTAIN 793D OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 296-3010 PLATE ASSEMBLY ON CERTAIN 793D OFF-HIGHWAY TRUCKS

Usage:

REBE6142-00

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05Oct2010

U-410

A-327

D-352

O-356

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE 296-3010 PLATE ASSEMBLY ON CERTAIN 793D OFF-HIGHWAY TRUCKS
7452 1051 1054		PS43172

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43172" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Oct2012

PROBLEM

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The existing 296-3010 Plate Assembly can crack on certain 793D Off-Highway Trucks. If the existing 296-3010 Plate Assembly cracks is can allow the air cleaner to sag and in extreme conditions allow unfiltered air to enter the air intake system.

AFFECTED PRODUCT

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Model	Identification Number
793D	FDB00105-01352

PARTS NEEDED

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Qty	Part Number	Description
4	5P1076	WASHER-HARD
1	8T4132	NUT-HEX
2	8T4184	BOLT
4	8T4194	BOLT
2	8T4244	NUT-HEX
4	9X8257	WASHER
4	1984778	WASHER-HARD
2	2026473	BOLT-HEX HEAD
1	3519101	PLATE AS
1	3519110	ROD AS.
1	3519112	ROD AS.
1	3519114	BLOCK
1	3527626	PLATE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-10000 hrs, 0-18 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
10001-20000 hrs, 19-36 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 4.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Use a 8mm weld to attach the 351-9114 Block and 352-7626 Plate using the dimensions in Image 1.1.1 and Image 1.1.2.

Image1.1.1

Image1.1.2

Install the 351-9101 Plate As. to the back of the air cleaner using the existing (4) 7X-0344 Bolts and (4) 8T-4122 Washers.

Image1.2.1

Install the 351-9101 Plate As. to the front cab support using (4) 8T-4194 Bolt and (4) 198-4778 Washer. Install the 351-9112 Rod As. to the 352-7626 Plate using (1) 8T-4184 Bolt, (2) 5P-1076 Washer and (1) 8T-4224 Nut. Install the other end of the 351-9112 Rod As. to the 351-9101 Plate As. using (1) 202-6473 Bolt, (2) 9X-8257 Washer and (1) 8T-4132 Nut.

Image1.3.1

Install the 351-9110 Rod As. to the 351-9101 Plate As. using (1) 8T-4184 Bolt, (2) 5P-1076 Washer and (1) 8T-4244 Nut. Install the other end of the 351-9110 Rod As. to the 351-9114 Block using (1) 202-6473 Bolt and (1) 9X-8257 Washer.