After Failure Only
Parts stock action needed
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE JOYSTICKS ON CERTAIN CAT 511, 521, 522, 532, 541, 551, 552 TRACK FELLER BUNCHERS; AND ON CERTAIN PRENTICE 1190, 1190T, 1390, 2390, 2491 TRACK FELLER BUNCHERS |
5705 5063 7750 |
PS51863 |
NOTE: |
This Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51863" as the Part Number
and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: |
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field,
"7755" as the Group Number, "56" as the Description Code. |
NOTE: |
Although this Program is to be administered as described above on the Affected Product,
parts should be removed from parts stock as soon as possible. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
The existing joysticks can fail on certain Cat 511, 521, 522, 532, 541, 551, 552 Track Feller Bunchers; and on certain Prentice 1190, 1190T, 1390, 2390, 2491 Track Feller Bunchers. If the existing joysticks fail it will not come on-line when the machine is started. |
Qty |
Part Number |
Description |
1 |
3594143 |
CONTROL GP |
1 |
3594144 |
CONTROL GP |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
****Parts Stock **** |
Remove all 335-4173 and 335-4174 Joysticks from dealer parts stock. |
|
|
****Affected Product**** |
Replace the joysticks. Refer to Special Instruction, REHS4194, for the rework procedure. |
****Parts Stock**** |
Submit one claim for all parts removed from dealer parts stock.
|
|
|
****Affected Product**** |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-6000 hrs, 0-36 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 2.0-hour job
|
|
****Parts Stock**** |
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
****Affected Product**** |
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |