PRODUCT SUPPORT PROGRAM FOR REWORKING THE DRIVE SHAFT GUARD ON CERTAIN 797F OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE DRIVE SHAFT GUARD ON CERTAIN 797F OFF-HIGHWAY TRUCKS

Usage:

REBE6144-01

10Jun2010
(Revised 08Jul2010)


U-201
A-159
D-176

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE DRIVE SHAFT GUARD ON CERTAIN 797F OFF-HIGHWAY TRUCKS

7150 7153
PS43096
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43096" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 10Jun2010 Service Letter. Changes have been made to the Action Required and Rework Procedure. The Rework Procedure is now documented in a Service Magazine article.


TERMINATION DATE

30Jun2012

PROBLEM

The existing drive shaft guard can contact the transmission and torque converter on certain 797F Off-Highway Trucks. This results in additional rework during assembly and can result in damage to the transmission and torque converter if not corrected.

AFFECTED PRODUCT

Model Identification Number
797F  LAJ00152-00175

PARTS NEEDED

No parts needed for this program

ACTION REQUIRED

Refer to Service Magazine article, "An Improved Drive Shaft Guard Group is Now Used on the 797F Off-Highway Truck" for the detailed rework instructions.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-1000 hrs,
0-6 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 4.0-hour job
NOTE: This is a 4-hour job to modify the guards during assembly of the truck for trucks that are still in transit. An additional 10 hours will be allowed to remove and install the guards on trucks that have already been put into service.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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