Usage:
NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30007" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30007" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
Completion Date
December 31, 2000Termination Date
June 30, 2001Problem
The rear wiper motor needs to be replaced on certain 950G, 966G, 972G, 980G Wheel Loaders and 825G and 826G Compactors. The wiper group was assembled using a 100-degree rear wiper motor. This would allow the wiper blade to sweep off the glass and cause premature blade wear. The current motor needs to be replaced with the correct 1555789 Motor (90 degrees) C/3.
Affected Product
Model & Identification Number
950G (4BS540-5443JW1232-1285, 3JW1289-1290, 3JW1292-1293, 3JW1296-1297, 3JW1299-1300)
966G (3ZS435-437, 3ZS439-4403SW591-596, 3SW598, 3SW601-602, 3SW605-610, 3SW616-619, 3SW622-627, 3SW633-638)
972G (7LS272-2824WW439, 4WW443, 4WW462, 4WW464)
980G (2KR3434-3441, 2KR3443, 2KR3445, 2KR3447-3448, 2KR3450, 2KR3452-3464, 2KR3466-3472, 2KR3474, 2KR3482, 2KR3484, 2KR3486-3499, 2KR3498)
825G (6RN367)
826G (7LN553, 7LN557-561)
Parts Needed
- 1 - 1555789 Motor Group - Wiper
Action Required
For the 950G Wheel Loader, refer to Machine Systems Disassembly and Assembly Manual, SENR1392-02, pg.261-264 for the repair procedure.On the 966G, 972G reference SENR2116, pg.197-200.and for the 980G, 825G and 826G, refer to SENR5885-02, pages 169-172.
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach.
- (1-Owner Notification)
Copy Of Owner Notification For U.S. And Canadian Owners
