Product Support Program For Repairing Cracks In The Main Frame Of Certain D11R Tractors Caterpillar

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NOTE: This Program can be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer.When reporting the repair, use "PS40205" as the Part number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code.If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: Although this program can be implemented as described above it is recommended that it be done before failure at the same time that the engine is removed for a major overhaul.

Termination Date

June 30, 2003

Problem

Cracks may occur in the side plates of the mainframe on certain D11R Tractors. The cracking may or may not be visible. The cracking location is normally behind the vertical plates that are welded to the mainframe. This plate provides the support for the operator station cross beam. See Special Instructions REHS0797 for a test procedure to determine if the frame is cracked.

Affected Product
Model & Identification Number

Group 1

D11R (9XR151-189)

Group 2

D11R (9TR202-473)

Parts Needed

Group 1

1 - 1883596 Mtg Group-Kit

1^* - 1902872 Plate

^** 1911669 Rail

2 - 1915238 Plate

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^*Use if/as required.If a window is also required in the inside plate of the frame, an extra 1902872 Plate will be required.

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^**Use as required. 0, 1, or 2 may be required depending on extent of failure. See Special Instructions for more details.

Group 2

1 - 1883596 Mtg Group-Kit

^*** 1902872 Plate

^**** 1911669 Rail

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^***Use if/as required. If a window is also required in the inside plate of the frame, an extra 1902872 Plate will be required.

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^****Use as required. 0, 1, or 2 may be required depending on extent of failure. See Special Instructions for more details.

Parts For Required Tooling

2 - 5D3954 Stud

1 - 8T9393 Bolt

1 - 8T4122 Washer

2 - 9D7989 Nut

NOTE: One fixture/pin will be allowed per dealer branch.

Action Required

Group 1

See Special Instructions REHS0797.

Group 2

See Special Instructions REHS0797.

Tooling Required

The dealer will need to fabricate a fixture/pin. One will be allowed per dealer branch. See Special Instructions REHS0797 for fabrication instructions.

Service Claim Allowances

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.