PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE PRESSURE RELIEF VALVE ON CERTAIN MP324 MULTI-PROCESSORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE PRESSURE RELIEF VALVE ON CERTAIN MP324 MULTI-PROCESSORS

Usage:

TEBE0780-00

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12Feb2014

O-65

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE PRESSURE RELIEF VALVE ON CERTAIN MP324 MULTI-PROCESSORS
5325 5069 5264		PI32298

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32298" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32298" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Aug2014	28Feb2015

PROBLEM

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The existing pressure relief valve can fail on certain MP324 Multi-Processors. If the existing pressure relief valve fails the Multi-Processor will lose power.

AFFECTED PRODUCT

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Model	Identification Number
MP324	MP300106-00108, 110-115, 117-120, 122, 125-126

PARTS NEEDED

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Qty	Part Number	Description
1	4549561	VALVE GP-RELIEF
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 41% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Ensure that all safety information, warnings, and instructions are read and understood before any repair procedures are performed.

Refer to Operation and Maintenance Manual SEBU9120, "Safety Section" for more information.

If installed, remove the jaw set from the MP frame.

Refer to Operation and Maintenance Manual SEBU9120, "Changing the Jaw Sets" for more information.

Stop the engine on the host machine. Turn the ignition to OFF. Move the hydraulic control levers repeatedly through the full range of motion. This will release any pressure that may be present in the hydraulic system. All the control functions and residual power on the excavator should be isolated; refer to the Excavator's Operation and Maintenance Manual.

Remove 440-8286 Pressure Relief Valve and install 454-9561 Pressure Relief Valve. Tighten to 40 Nm +/- 4 Nm.
Refer to Disassembly and Assembly, KENR5226 for details.

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Image1

OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE PRESSURE RELIEF VALVE

MODELS INVOLVED: MP324

Dear Cat Product Owner:

The pressure relief valve needs to be replaced on the products listed below. The existing pressure relief valve can fail and the Multi-Processor will loose power. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 12Feb2014 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 12Feb2014 Service Letter