PRODUCT SUPPORT PROGRAM FOR REWORKING THE RECOIL SPRING GROUP ON CERTAIN 324D AND 324DL EXCAVATORS
Usage:
TEBE0770-00
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| 19Dec2013 |
D-533
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REWORKING THE RECOIL SPRING GROUP ON CERTAIN 324D AND 324DL EXCAVATORS |
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| 4157 4158 | PS44138 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44138" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2015 |
PROBLEM
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| The existing rod of recoil spring Gp can fail on certain 324D and 324DL Excavators. If the existing rod of the recoil spring group fails, a traveling problem will occur. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 324D | CJX00857-01388 JZR00575-00578, 580, 582-986, 1012-1249, 1255-1290, 1300-1318, 1339, 1345-1412, 1425-1427, 1429-1432, 1435, 1439-1440, 1453-1467 MND00161-00168 |
| 324D L | DFP00837, 857-858, 897, 931, 954, 962, 1013, 1298 GPK00128-00132, 149, 151-170, 172-178, 180, 182-190, 197-198, 201, 204-205, 207, 214-216, 235, 239-243, 260-261, 267, 270, 273-287, 289-290, 292-293, 299, 305-306 JAT00218-00284 TSN00262, 264, 266-389, 460-463 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 7I7732 | NUT |
| 1 | 7I7733 | WASHER |
| 1 | 2394374 | ROD |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| 1. Remove the recoil spring group from the machine. Refer to RENR8646, Disassembly and Assembly, "Front Idler and Recoil Spring - Remove". 2. Disassemble the recoil spring group. Refer to RENR8646, Disassembly and Assembly, "Recoil Spring - Disassemble". 3. Replace the rod, nut, and washer with a new 239-4374 Rod, 7I-7733 Washer, and 7I-7732 Nut. 4. Reassemble the recoil spring group. Refer to RENR8646, Disassembly and Assembly, "Recoil Spring - Assemble". 5. Re-install the recoil spring group to the machine. Refer RENR8646, Disassembly and Assembly, "Front Idler and Recoil Spring - Install". |
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| Image1 |
SERVICE CLAIM ALLOWANCES
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0-42 mo |
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43-60 mo |
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| NOTE: This is a 10.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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