Usage:
01Oct2013 |
(Revised 30Sep2014) |
Before/After | PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN 320B, 320C 320D, 320E, 321C, 322B, 322C, 323D, 323E, 324E, AND 324D EXCAVATORS |
|
7606 7610 7620 | PS44036 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44036" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 01Oct2013 (Revised 07Mar2014) Service Letter. A change has been made to the Termination Date. |
TERMINATION DATE |
31Jan2015 |
PROBLEM
There are Product Link issues relating to non-reporting devices, fuel data quality reporting, diagnostics reporting, utilization reporting, and fuel level reporting on certain 320B, 320C 320D, 320E, 321C, 322B, 322C, 323D, 323E, 324E, and 324D Excavators. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
320B | 6CR04256 |
320C | AKH01515 ANB02294, 2416, 2682, 3410 FBA04810, 5985 GLA02411 MAB00511, 574 PAB00230, 429, 1038, 1126, 1189, 1573, 1895, 2001, 2312, 2804, 2865, 2945, 2971, 3022, 3157, 3189, 3530, 3855, 3859, 4196, 4596, 4767, 4866, 5236, 5325, 5405, 5518, 5800, 6008, 6481, 6567, 6813, 6819, 6866, 6894, 6962, 7391, 7412, 7435, 7441, 7473, 7596, 7604, 7618 PAC00417, 427, 453, 472, 550, 609, 798, 808, 832, 889, 891, 908, 972, 975, 1080, 1091, 1097, 1159, 1182, 1187-1188, 1225, 1227-1229 RAW00238, 303, 853, 900, 961, 1214, 1216, 1309 |
320C L | EAG00280, 496, 692, 833, 908 GAA00617 SBN00306, 661 |
320D | A6F00291, 364, 366, 415-416, 483-484, 488, 504, 529, 533-534, 536, 539, 573, 577, 697, 708, 749, 766, 796, 811-812, 836, 870, 875, 887, 897-898, 903, 949-950, 952-953, 970-971, 978, 990, 992, 997, 999-1000, 1005, 1019, 1021, 1042, 1058, 1082-1083, 1096, 1115, 1117-1118, 1163, 1174, 1177, 1179, 1185, 1187, 1193, 1195, 1199, 1202, 1207-1208, 1211, 1221, 1235, 1239, 1259, 1261, 1263, 1265, 1269, 1278-1279, 1289, 1318, 1320, 1323-1324, 1334-1337, 1339, 1344, 1354, 1372, 1374-1375, 1383, 1386, 1400, 1416, 1424, 1429, 1434, 1455, 1460, 1465-1466, 1468-1469, 1471, 1473-1475, 1491-1492, 1496, 1498, 1503, 1508, 1517, 1519, 1527, 1533, 1536, 1539, 1542, 1546, 1548-1550, 1553, 1556, 1568, 1572, 1574, 1583-1584, 1593-1594, 1598-1599, 1606-1609, 1612, 1623-1624, 1632, 1635, 1643-1645, 1648, 1654, 1656-1657, 1660, 1664, 1669-1670, 1672-1673, 1675-1678, 1680, 1684, 1686-1687, 1690, 1693, 1695-1696, 1698, 1705-1706, 1710, 1712-1717, 1720-1721, 1723-1724, 1727, 1732, 1740, 1743-1749, 1751-1754, 1763-1764, 1770, 1772, 1790, 1792, 1837-1838, 1843, 1848-1849, 1891, 1898, 1904, 1906, 1913, 1923, 1955, 1964, 1969, 2023, 2025, 2029, 2062-2064, 2084, 2099, 2103-2104, 2114-2117, 2138-2139, 2193, 2348, 2405-2407, 2409 AZR01313, 1541, 1679, 1780 BWZ00335, 349, 1109, 1349, 1939, 2101, 2349, 2481, 2498, 3066, 3286, 3349, 3814, 6340, 6384 BZP01799, 2518, 3287, 3387, 3397-3399, 3402-3404, 3433, 3454-3455, 3463-3469, 3471-3472, 3532, 3590, 3605-3609, 3615-3616, 3648, 3658, 3688, 3717, 3730, 3784, 3877, 3904, 3906-3908, 3910-3911, 3936-3937 CXY00227, 230 DFB00384 DHK00267, 417, 509, 536, 615, 667, 676, 833, 835, 1038 EBT00351 FAL00193, 286, 385, 434, 532, 546, 553, 556, 565, 722, 744, 807, 1535, 1972, 2279, 2281, 2286, 2291-2297, 2353, 2358, 2370-2371, 2373, 2456, 2523, 2925, 3514, 3711, 3743, 4279, 4281, 4288-4289, 4352, 4361, 4367, 4375, 4680, 4721, 4725, 4831, 5205, 5208, 5466, 5519, 5544, 5550, 5552, 5567, 5572, 5606, 5786, 5806, 5812, 5820, 5837-5838, 5900, 6077, 6152, 6154, 6174-6175, 6179, 6184-6185, 6195, 6230, 6305, 6320, 6322, 6539, 6782, 6812, 6979, 7086, 7283, 7287-7288, 7293, 7416, 7570, 7609, 7757, 7846, 7877, 7879, 7898, 7900, 7902, 7904-7909, 7918, 7921, 7923, 7925, 7938, 7940-7941, 7947-7949, 7958-7959, 7961, 7963-7964, 7966-7967, 7975, 7977-7978, 7982, 7984-7985, 7997, 8001, 8008, 8017, 8022, 8026, 8028-8029, 8038, 8041, 8043-8044, 8046, 8140, 8177, 8187, 8209, 8258, 8261, 8295, 8297-8298, 8312-8315, 8327-8329, 8331, 8342, 8361, 8378, 8396, 8400, 8403, 8410, 8413, 8417, 8419, 8432, 8464, 8469-8471, 8503, 8508, 8588, 8616, 8622, 8660-8663, 8727, 8746, 8749, 8773, 8779, 8782-8783, 8788-8789, 8791-8793, 8798, 8802-8805, 8807, 8809, 8812, 8818, 8822, 8826, 8836, 8840, 8842, 8878, 8906, 8910-8914, 8919, 8946, 8948-8949, 8952, 8956, 9017, 9066-9070, 9074, 9113, 9139-9141, 9234, 9240, 9244, 9246, 9248, 9250, 9252, 9267, 9394, 9403, 9406, 9410-9411, 9415-9421, 9423-9431, 9434, 9436, 9438-9439, 9441, 9443, 9447, 9452, 9597, 9606, 9614, 9662-9663, 9665-9666, 9672, 9674-9677, 9711, 9717, 9870, 9873, 9913, 9937, 9947, 10114, 10117-10118, 10306, 10322, 10396, 10400, 10402, 10404 JFZ08355, 8399 JPD00142, 144, 150-154, 156-159, 166-168, 172-174, 178-185, 194-197, 204-205, 209, 213-214, 219-221, 224-225, 227, 231-233, 237-240, 244-247, 251-253, 256-257, 260 KGF00159, 310, 530, 550, 566, 775, 833, 1036, 1080, 1087, 1238, 1242, 1437, 1531, 1543, 1546, 1550, 1578, 1582, 1597, 1601, 1612, 1672, 1797, 1800, 1806, 1820, 1856, 1862, 1868, 2128, 2168, 2188, 2202, 2222, 2235, 2239, 2242-2245, 2282, 2300, 2331, 2335, 2340, 2342-2343, 2345, 2449-2450, 2456, 2458, 2513, 2531, 2560, 2642, 2654, 2664, 2668, 2800, 2802, 2808, 2873, 2882, 2886, 2982, 3107, 3111, 3129, 3163-3164, 3215-3217, 3323, 3326, 3346, 3350, 3368, 3393, 3416, 3420, 3461, 3535, 3549, 3557, 3589, 3591, 3812, 3819, 3824-3825, 3847, 3852, 3867, 3889, 3915, 3923, 3928, 4625, 4672, 4689, 4989, 4994, 5213-5214, 5217, 5220, 5226-5227, 5234, 5249, 5257-5258, 5262-5264, 5270, 5276-5277, 5302, 5305-5306, 5309, 5315, 5336, 5346, 5353, 5439, 5443, 5447, 5453, 5463, 5466, 5470, 5474, 5481, 5488, 5492-5493, 5495-5496, 5520, 5537, 5551, 5554, 5556-5558, 5561-5562, 5576, 5623, 5625-5626, 5629, 5634, 5640, 5653-5654, 5656, 5673-5674, 5692, 5694, 5702, 5709-5710, 5722, 5736, 5740, 5742, 5744, 5770, 5785-5787, 5803-5804, 5811, 5814, 5920, 5926, 5944-5945, 5947, 5952-5953, 5957, 5985, 5992, 5994, 5997-6000, 6003-6004, 6010, 6013, 6017, 6034, 6107, 6109, 6115, 6117, 6157, 6165, 6167, 6181, 6265, 6271, 6305, 6308, 6313, 6316, 6416, 6422-6423, 6430, 6461, 6465, 6475, 6477, 6578-6579, 6586, 6617, 6619, 6623, 6626-6627, 6629, 6631, 6633, 6639, 6641-6643, 6651-6652, 6677, 6679, 6688, 6694, 6710-6711, 6728, 6730-6731, 6733-6734, 6736-6737, 6739-6741, 6750-6751, 6758-6759, 6761, 6763-6765, 6767-6768, 6774, 6777, 6779, 6782, 6785-6789, 6793, 6795, 6797, 6802, 6838, 6841, 6845-6846, 6849, 6862-6863, 6867-6870, 6872, 6874, 6877, 6879, 6881, 6906, 6925, 6927, 6929, 6931, 6933, 6935, 6940, 6942, 6944-6946, 6949, 6951-6959, 6961, 6963, 6966-6968, 6977, 6979-6980, 6982-6983, 6994, 6997, 7021, 7078, 7144-7145, 7148-7150, 7172-7173, 7176, 7180, 7212, 7243, 7272, 7288, 7318, 7325, 7345, 7353-7354, 7361, 7365-7367, 7369-7370, 7372, 7387, 7392, 7394, 7463, 7466-7467, 7472, 7475-7477, 7479-7480, 7485, 7491, 7495-7496, 7499, 7509, 7515-7516, 7650, 7656, 7679, 7681, 7684-7686, 7690, 7697, 7713, 7721, 7729, 7752, 7755, 7757, 7764, 7767, 7772, 7774, 7777-7782, 7792, 7795, 7797, 7811, 7815-7816, 7906, 7948, 7954, 7957, 7981, 7990, 7993, 8085, 8182, 8272, 8288, 8295-8297, 8301, 8304, 8307, 8324, 8327-8328, 8334, 8337, 8350-8353, 8355-8356, 8362-8363, 8365, 8370, 8375, 8405, 8425, 8430, 8460, 8493, 8515, 8517, 8539, 8552, 8557, 8563, 8565, 8572, 8576, 8581-8582, 8588, 8593, 8602, 8605, 8608, 8622, 8624, 8629, 8632-8633, 8637, 8645, 8648, 8650-8651, 8654, 8658, 8662, 8665, 8667, 8671, 8675, 8678, 8684-8685, 8688, 8692, 8696, 8699, 8705, 8710, 8713, 8716, 8725-8726, 8730, 8741, 8743, 8745-8746, 8759, 8767, 8774, 8784, 8793, 8820, 8847, 8849, 8854, 8856-8858, 8978, 9031, 9039, 9051, 9065, 9068, 9077, 9082, 9088, 9111, 9124, 9128, 9136, 9268, 9275, 9283, 9286 KLM00132, 134-136, 138, 140, 142, 144, 147-148, 151, 158, 162, 171, 173-174, 181-183, 186, 193, 206 PCM01827, 1966, 1971, 2419, 2494-2497, 2629-2633, 2658, 2665, 2690, 2840 PHX00147, 170, 318, 468, 493, 514, 524, 598, 626, 688, 710, 729, 762, 803, 907, 1070, 1074, 1254, 1312, 1319, 1321, 1326, 1376, 1418, 1423, 1425-1426, 1455-1456, 1474, 1482, 1501, 1508, 1514, 1517-1518, 1522, 1529, 1536, 1538, 1542-1543, 1549, 1566, 1576, 1580, 1603, 1620, 1623, 1625, 1634, 1637, 1641, 1657, 1663, 1674, 1684, 1691, 1700, 1709, 1731-1732, 1746, 1759, 1763, 1770, 1773, 1781, 1787, 1810, 1824, 1829, 1832, 1835, 1837, 1854, 1862, 1866-1867, 1871, 1875, 1891, 1893, 1902, 1904-1905, 1907, 1914, 1945-1946, 2016, 2033, 2043-2044, 2046, 2058, 2061, 2071, 2076, 2082, 2089, 2094, 2096, 2118, 2122, 2129, 2136, 2140, 2146, 2174-2175, 2179, 2186, 2197, 2210, 2217, 2232, 2240, 2249, 2254, 2258, 2260, 2276, 2293, 2300, 2318, 2332, 2337, 2363, 2387, 2389-2390, 2393, 2410, 2414, 2421-2423, 2426-2427, 2429, 2436, 2440-2441, 2443, 2452-2455, 2464, 2467, 2480, 2483, 2485, 2488, 2518, 2526-2527, 2549, 2572, 2584, 2586, 2590, 2598, 2600-2601, 2607, 2612, 2615, 2617, 2622, 2627, 2629, 2656, 2670, 2681, 2703, 2716, 2726-2728, 2730, 2733, 2736, 2738-2740, 2746, 2748 SNS00234 |
320D 2L | KHR00104, 106-111, 121-122, 125-128, 130, 134-136 |
320D L | A8F00281-00282, 302, 314, 391, 395-396, 474, 483, 506, 509, 517, 589, 606, 613, 618, 621, 627, 642, 650, 677, 683, 688, 690, 708, 713, 718, 725, 738, 752, 802, 837-839, 844, 852, 866, 900, 920-921, 934, 956, 987, 1014, 1018, 1030, 1058, 1067, 1073, 1135, 1144, 1174, 1178, 1184, 1190, 1192-1193, 1240, 1247, 1253, 1264, 1271, 1275, 1279, 1289, 1294, 1304, 1310, 1315, 1317, 1328, 1330, 1332, 1344, 1349-1350, 1354, 1359-1360, 1363, 1382, 1384, 1389, 1400, 1403, 1405-1406, 1419, 1430, 1444, 1446, 1448, 1455, 1458, 1461, 1466-1467, 1474, 1479, 1484, 1487, 1492, 1494, 1509-1511, 1514, 1533, 1539, 1541-1543, 1554, 1556, 1561, 1575, 1577, 1613-1615, 1617, 1622, 1639, 1642, 1646, 1649, 1653-1655, 1664, 1667, 1674, 1688, 1700-1701, 1707, 1717, 1719, 1729, 1734, 1741, 1754, 1760, 1764, 1777, 1780-1781, 1785-1786, 1788, 1793, 1796, 1800, 1808, 1814, 1816, 1821-1822, 1824, 1827, 1830, 1834, 1839, 1843-1844, 1849, 1851, 1860, 1863-1865, 1878-1879, 1885, 1888-1889, 1891, 1910, 1921-1923, 1925-1926, 1928-1929, 1931, 1933-1935, 1937-1939, 1944, 1960, 1965, 1970-1972, 1977, 1979, 1981, 1985, 1987, 1991-1992, 1995, 1998, 2006, 2023-2024, 2026, 2031-2034, 2037, 2039-2040, 2043, 2046, 2049-2050, 2052, 2055, 2062, 2077, 2080, 2084-2085, 2088-2089, 2091-2092, 2095, 2098-2099, 2107, 2112-2116, 2123-2124, 2127, 2133-2135, 2160, 2170, 2172, 2174-2176, 2180-2181, 2185, 2188, 2190, 2196-2197, 2199-2200, 2203-2204, 2206, 2208-2211, 2213-2217, 2222, 2224, 2227, 2233, 2237, 2241, 2250, 2253, 2255, 2262, 2264-2265, 2267-2268, 2270-2271, 2273, 2275-2276, 2284, 2286-2287, 2289, 2291-2292, 2304, 2309, 2318-2322, 2325, 2328-2329, 2331-2332, 2335, 2337-2342, 2344-2345, 2347, 2349-2352, 2354-2355, 2357, 2359, 2365-2369, 2371-2372, 2376-2377, 2379, 2387, 2392, 2394, 2400-2402, 2406-2407, 2409-2411, 2415, 2417, 2420-2422, 2431-2432, 2436, 2438, 2441-2443, 2448-2449, 2457, 2464, 2471-2472, 2479-2481, 2499, 2504, 2508-2509, 2513, 2546, 2594, 2611, 2642, 2649-2650, 2652, 2656, 2661-2663, 2671, 2691, 2703-2704, 2708, 2712-2713, 2722-2723, 2725-2726, 2729, 2766, 2777, 2780, 2789-2791, 2794-2795, 2798-2800, 2803, 2808, 2812-2813, 2843, 2873-2876, 2905, 2908, 2924-2925, 2968, 3036, 3052, 3187, 3190, 3234, 3272-3273, 3300, 3335, 3366 GDP00134, 165-166, 172, 186, 197, 199, 204, 231-232, 242, 248-252, 258, 267, 269-271, 273, 277-278, 280, 284, 286-287, 301, 308-309, 328, 331, 337, 339, 341, 343, 345-348, 351-355, 357-358, 360-361, 363-366, 368-373, 375, 377, 379, 381, 387, 401, 414, 423, 425, 428, 433-434, 438, 450, 455-457, 459, 464, 467, 470-471, 478, 481, 496, 505-507, 509, 513, 515, 526-527, 532, 534-535, 537-538, 542, 545-555, 563, 569, 571, 573, 577-578, 582, 585, 591-592, 594, 598, 608, 613-614, 624, 629, 635, 640, 642-643, 645, 647, 649-650, 658-660, 662, 664-665, 673-674, 677, 679, 682-686, 688, 690, 692, 699, 704-712, 714-715, 718, 724, 728, 730, 734-735, 737-738, 743, 747-749, 751, 755, 757, 759, 768-769, 772, 774, 776, 779-781, 784, 786, 798-800, 802-803, 805-806, 808, 810, 812, 814-815, 817, 827, 829, 832, 836-840, 846-849, 857, 860-861, 865-867, 870-871, 873-875, 878, 885, 887, 913, 1027 SPN00126, 131, 133, 137-138, 142, 155, 157, 171-172, 183, 189, 192, 202-203, 213, 217, 219, 221, 226, 228, 233, 248, 257, 262-263, 288-290, 297, 302-303, 311, 313-317, 319, 322-323, 325, 331, 334-336, 340, 343, 345, 347, 349-350, 353-354, 360-361, 365, 368-370, 375, 383, 389, 397, 399, 407, 409-411, 414-415, 418, 423, 426-427, 429, 431-432, 436, 446-448, 453-455, 462, 465, 468-469, 471-472, 476, 484-485, 488, 494, 499, 501, 508-509, 511-512, 516, 521, 523-526, 537, 545, 549, 558, 565, 569, 572-575, 577, 580, 584, 591, 596, 599, 601-602, 610, 612-615, 618, 620-623, 625-626, 628, 631, 633-634, 636, 638, 641, 643, 645-648, 652, 658-659, 661, 666-668, 673, 676, 678, 682, 685, 693, 697-699, 702-704, 706, 708-710, 714, 716-717, 720, 729-730, 740, 742, 751, 758-759, 768-772, 776, 778, 780-782, 784-787, 789, 792, 795-796, 798-800, 803-805, 810, 812, 814-816, 818, 823-824, 828, 831-834, 838, 842, 845-846, 849, 855-856, 861, 865, 867, 877, 882-883, 885, 888-889, 893, 895, 898, 900, 905, 907-911, 913, 916, 920, 923, 928-930, 932-933, 936-937, 945, 947, 949, 957, 959-960, 962-963, 967, 972, 977, 980-981, 984, 987, 990, 994, 997-998, 1001, 1003, 1005, 1007-1008, 1014, 1019, 1022, 1025, 1031, 1035-1036, 1042-1045, 1049-1051, 1054, 1058, 1064, 1066, 1069, 1072, 1074, 1076-1078, 1080, 1084, 1089-1091, 1093, 1096, 1098, 1103, 1105, 1108-1109, 1113, 1116, 1118, 1121, 1124, 1129, 1131, 1133, 1136-1138, 1143, 1145-1147, 1150, 1154-1155, 1157-1158, 1161, 1163-1164, 1167-1168, 1171, 1174, 1176, 1178-1179, 1183, 1185, 1188, 1190-1197, 1201, 1208, 1210, 1212-1213, 1216, 1219, 1222-1224, 1230, 1232, 1235-1237, 1240-1241, 1245-1246, 1250, 1253-1255, 1260, 1262-1263, 1270-1273, 1276-1278, 1282-1284, 1288-1289, 1296, 1298-1301, 1307, 1309-1310, 1312, 1314-1316, 1318, 1320, 1322-1323, 1327-1328, 1330-1334, 1338-1341, 1344-1345, 1349-1355, 1359-1361, 1365, 1367, 1370, 1372, 1374, 1376, 1386, 1393, 1395, 1397-1399, 1401, 1404, 1408-1411, 1419, 1422-1423, 1425-1426, 1431-1432, 1434-1435, 1437, 1439-1442, 1444, 1446-1449, 1452, 1455, 1457, 1463-1464, 1469, 1475, 1478-1479, 1481, 1483-1484, 1487-1490, 1493, 1498-1499, 1504-1505, 1509-1510, 1514-1515, 1517, 1521-1523, 1528, 1532-1533, 1536-1537, 1540-1542, 1544, 1548, 1553-1554, 1557-1558, 1564, 1567-1568, 1571, 1574, 1577, 1584, 1587-1591, 1595, 1603-1604, 1607-1608, 1611-1614, 1616, 1619-1621, 1623, 1627-1628, 1630, 1635, 1638, 1641-1642, 1644-1645, 1652-1653, 1661, 1664 TDH00115, 119-120, 126, 128-129, 132, 137, 142-143, 150, 157, 160, 162-163, 167-173, 184, 186, 188, 190, 194, 196, 199, 201, 204, 207-210, 213, 215-216, 220, 223, 225-231, 233, 236, 238, 240-242, 244-245, 248, 259-260, 262-265, 274, 283-286, 292-293, 296-297, 299, 310-312, 314, 318-319, 321-323, 336, 340, 354 |
320D LN | PCX00100, 103-104, 108-109, 118, 124-127, 129-130, 136-138, 141, 159, 166, 169, 174-177, 179-180, 183, 186, 189, 193-194, 198, 201, 203, 206-207, 211-212, 214-216, 222-224, 227, 229-230, 233-234, 238-239, 241-245, 247-248, 251-253, 255-256 |
320D LRR | DHE00146, 148, 152, 157, 159-160, 162, 167, 173-179, 185, 188, 191-192, 195, 199, 204, 206, 209-212, 216, 220-221, 223, 225, 228-231, 233-235, 237, 239, 241-243, 248-249, 256-258, 262, 264-265, 268, 273-275, 277, 279, 283-286, 292, 302, 305-306, 310-312, 314, 316-317, 319, 321-322, 325-326, 329-330, 334, 336, 339-340, 343, 345-348, 350-351, 354-355, 357, 359, 361-363, 368 EJT00139, 143, 150, 153, 155-156, 159, 165, 168, 171, 173-176, 179-180, 182 HJC00140-00141, 143 XCK00183, 244, 247, 258, 268-269, 274, 281, 283, 285, 288, 295, 307, 314, 326, 337, 341, 360, 371, 382, 391, 403, 412, 415, 418, 429, 433, 445, 453, 465, 472, 496, 512-513, 521-526, 551, 557 ZGB00164 |
320D OEM | GPX00308, 382 |
320D RR | AMR00527 GMX00160 |
320E L | REE00213, 334, 347, 396, 400, 405-406 |
321C LCR | KCR00118 MCF00421, 581, 613, 777, 984-985, 1036, 1041, 1055, 1061, 1095, 1110, 1125, 1200, 1203, 1217, 1219 |
321D LCR | KBZ00158-00160, 163, 171-172, 175-177, 179, 183, 185-186, 194 MDT00171, 202-203, 212, 226, 233, 241, 243, 251, 271, 276-277, 279-281, 285, 292, 310 MPG00121-00122, 124, 126-128, 133, 138, 140, 142, 145, 152, 154-156, 159, 163, 167-168, 171, 174-176, 180-181, 187-188, 190, 192-193, 195, 197, 200-201, 204, 209, 212, 215, 217-220, 222, 224-225, 229, 231-232, 244, 246-248, 254, 256-257, 259, 262-263, 265, 267-269, 272-273, 280, 282-285, 287-288, 290, 292, 296, 300-303, 307-310, 312, 314-316, 319, 323-328, 331-332, 334-335, 338, 342-345, 347, 349-351, 354-357, 359-360, 362-365, 368-369, 371-372, 377, 381-382, 384, 391, 394, 397, 405, 410, 417-418, 423, 436-437, 441-442, 445-446, 448, 450, 454, 457, 467, 476, 481, 485, 488, 492, 495-496, 501, 507-509, 512, 516, 519-521, 531-534, 536, 541, 544, 565, 574, 576, 589, 593, 609-611, 614, 616, 620-621, 632-633, 636-637, 645, 649, 661, 664, 669, 687, 708, 712, 730, 742, 749, 754, 766, 783, 842 NAS00161, 174, 182, 202-203, 205, 210, 217, 219, 221-223, 225, 227, 235, 239, 244, 249, 253, 264, 269, 271, 278, 301, 310, 312, 322, 331, 341, 343, 350, 357-358, 363, 375, 379, 385, 387, 391, 393, 395, 397-398, 401, 403-404, 406, 410, 415, 417, 423, 426, 433, 436, 445-447, 451, 455 PBD00121, 142, 145, 149, 151, 191, 199, 204, 215, 222, 225, 227, 229-230 TXA00214, 219-220, 233, 243, 251-252, 259, 261-262, 264, 266-267, 270-271, 275, 278-280, 283, 288-290, 296, 302-303, 305-306, 310, 312-315, 317-319, 324, 328, 330, 332, 334-339, 341-343, 345, 347-348, 351-355, 358-361, 365, 369, 371-372, 376, 380, 382-383, 385-386, 388-389, 394-395, 398-400, 402, 405, 408, 411, 413, 417, 423-425, 432, 434 |
322B | 1YS00613 |
322C | FED00308 HEK00189, 304, 306, 596, 679, 758, 804-805, 807, 838, 941, 946, 951, 1058, 1060, 1120, 1164 MAR00278, 403 |
322C L | BKJ00337, 357, 522, 561 |
323D | WNE00122, 131, 133, 138 |
323D L | BYM00132, 158, 174, 206, 211, 219, 235, 240, 404, 407, 425-426, 432, 437, 458, 461, 465, 468, 477, 485, 496, 550, 591, 608, 618, 651, 690, 739, 755, 771-772, 779, 789, 806, 816, 835, 839-840, 845, 848 GTF00190-00192, 196-197, 202-203 JLG00274, 302, 366, 368, 403, 413-414, 439 LFL00110, 112-113, 120, 122, 142-143, 147, 149, 155, 200, 216, 226, 231-232, 238, 250, 258, 263-264, 273-274, 278, 281, 287, 293, 298, 305, 307, 310-311, 315, 317, 329, 331, 333, 341, 344, 356, 360-361, 368-369, 372, 374, 378, 380, 383, 391, 400, 411-412, 414, 424, 426, 434, 440, 445-447, 449, 453, 456, 467, 471, 487, 495, 498, 507-510, 517, 528, 572, 574, 578, 587, 589-590, 632 NDE00212, 215, 246 PBE01355, 1369, 1413, 1415, 1538, 1552, 2157, 2207, 2210-2211, 2220, 2250, 2286, 2304, 2306, 2409, 2477, 2482, 2485, 2576-2577, 2655, 2686, 2727, 2769, 2807, 2937, 2963, 2965, 3013, 3110, 3114, 3305, 3324, 3472, 3475, 3506, 3522, 3598, 3632 PBM00427 SDC00802, 814, 865, 876, 905-907 YSD00396, 654, 956, 1076, 1335 ZMF00151, 160, 167, 177, 179, 195, 214-221, 228, 233, 240, 243-244, 251, 253, 259, 261, 269, 275-276, 280-284, 289, 297, 308-309, 317, 337, 339, 341, 343, 345-346, 353-354, 363-366, 369, 371, 376-377, 379, 382, 391, 402-403, 417, 420, 423, 431, 434, 440, 445-446, 450-451, 455, 457, 467-468, 472, 475, 477, 482-483, 490, 492, 496, 499-500, 509, 512-516, 518-521, 526, 529, 531, 534, 536-539, 544, 547, 551-554, 556-558, 560-561, 563, 565, 567, 570-572, 574, 579-584, 592-593, 596, 598-599, 601-604, 610, 613, 618, 621-622, 624, 628-629, 632, 641, 648-650, 652, 654, 656-657, 659-660, 662-663, 665, 668-670, 680-681, 685-686, 688-689, 693, 700-702, 708-712, 716, 719, 722-724, 729-730, 732-734, 737, 740-743, 746-747, 749, 756-757, 760-761, 767, 770, 772-774 |
323D L OEM | L5Z00200 |
323D LN | CWG00142, 144, 146, 148-149, 151-152, 155, 158, 161, 166-167, 169, 172, 183-184, 201-207, 209-210, 215-216, 218, 221-222, 224, 227, 233, 236, 239-241, 244-246, 255-258, 261-262, 264, 266, 270, 273, 278, 281-284, 286, 291-293, 296, 300, 302-303, 305, 307-308, 312-314, 316-319, 321-323, 326-329, 331-332, 334, 337-338 RAC00338, 344, 386, 445, 449, 525, 686 |
323D SA | NES00183-00184, 187-188, 190, 192-193, 196, 207, 211-213, 218-219, 230, 232-235, 237, 239-240, 242, 244, 246-248, 251, 253-260, 262-266, 268-269, 271, 275, 277-280 SED00205-00206, 311, 355, 387, 396, 419 |
324D | CJX00255 |
324D L | BTK00200, 204, 226, 228, 237-238, 240, 242-243, 246, 249, 251-252, 255, 259, 262-263, 265, 267, 270, 277, 281-282, 286-288, 290-291, 293, 297, 302, 304, 306, 311, 313, 316, 323, 325-326, 329, 331, 333-334, 337, 339, 343, 345, 347, 349-350, 359, 361, 363-364, 366, 372, 380, 384-385, 389-391, 393, 396-398, 401-402, 405, 407, 416-418, 420-422, 424, 427, 435, 437, 439 DFP00138, 187-188, 201, 249, 293, 352, 416, 430, 465, 481, 497, 511, 518, 520, 535, 537, 545, 558-559, 586, 617, 619, 626, 634, 636, 639, 661, 679, 690, 699-702, 719, 723-724, 734, 743-745, 760, 777, 781, 791, 848, 894, 898, 901, 924-925, 927, 930, 953, 956-959, 961-962, 965-966, 968, 971-972, 975, 991, 993, 995-996, 999, 1001-1002, 1005-1006, 1018, 1023, 1027-1028, 1034, 1039, 1048-1049, 1064-1066, 1086, 1088-1089, 1091, 1099-1100, 1102, 1105, 1107, 1109-1110, 1114-1117, 1119-1121, 1123, 1136, 1138-1139, 1152-1155, 1157, 1172-1177, 1180, 1182, 1184, 1196, 1202-1204, 1207, 1213, 1221, 1229, 1231, 1233-1235, 1237-1239, 1244-1245, 1247-1252, 1255-1261, 1263-1264, 1266-1270, 1272, 1276, 1281-1285, 1287, 1311, 1318, 1325, 1337-1338 GPK00125-00127, 129-141, 143-148, 150, 159-160, 164-167, 172-175, 185, 205, 209, 216, 232-233, 241 JJG00165, 176, 180, 195, 229, 259, 282, 290, 322-323, 348, 358, 365, 407-408, 411, 477, 488, 492, 510, 521, 537, 676, 727, 738, 741, 760, 772, 787, 816, 839, 858, 862-864, 867, 876, 880, 882, 884, 892, 895-897, 899, 904, 910, 917, 925, 930, 938-939, 945, 947-948, 952, 957, 959, 961, 966, 976-979, 983, 985, 987-989, 996-997, 1015, 1018, 1025, 1033, 1041, 1044, 1046, 1056, 1070, 1073, 1084, 1092, 1095, 1100, 1122, 1133, 1150-1151, 1153, 1176, 1181, 1183, 1191, 1199, 1202-1203, 1209-1210, 1215, 1218, 1243, 1264, 1273, 1276, 1279, 1282, 1296, 1299 |
*******Group 2******* | |
320D | MZD00196, 201-202, 225, 227, 234, 238, 248, 265-266, 268-270, 586, 1163, 1182-1183, 1196, 1198, 1200, 1216, 1264, 1403, 1409 |
320E L | NAZ00158, 167, 169, 174, 183, 185, 200, 226-227, 233, 260, 263-264, 266, 322, 330, 333, 336, 344, 361-362, 365-366, 368, 372, 385, 387, 391, 408-409, 411, 441, 443-444, 446, 449-451, 453, 467, 491-497, 499-500, 503-504, 532, 544, 546, 564, 573, 583, 593 TNJ00175, 183-185, 202, 204, 207, 214, 217, 219-220, 222-223, 228, 235, 237-239, 242, 244-245, 247, 252, 254, 256, 258, 261, 265, 270 WBK00199-00200, 202-203, 205, 225-226, 232, 243, 252-253, 288-289, 311-312, 318, 324-325, 328, 330, 332, 337, 341, 343, 346, 357, 368, 370, 378, 381, 396, 399-400, 420-421, 427, 429, 446-447, 451-452, 454, 460, 496, 504-505, 535, 558, 563, 565, 567, 573, 575, 582, 585, 587, 648, 670, 679, 683, 698, 702-704, 712, 715, 722, 741, 746, 749, 762, 766, 791, 805, 819, 828, 838-839, 844, 854, 857, 859-861, 885, 889, 894, 904, 908, 922, 924, 945, 949, 953, 956, 963, 982, 1000, 1008, 1032, 1076, 1086, 1088, 1098, 1105, 1109, 1121, 1139, 1146, 1163, 1210, 1224-1225, 1263, 1277, 1295, 1310, 1318-1319, 1337, 1350-1352, 1361, 1363-1364, 1367, 1369, 1391, 1395, 1404-1407, 1411-1413, 1415-1418, 1420-1421, 1426, 1442, 1468, 1481, 1491, 1494, 1496, 1501, 1505, 1530, 1537, 1543, 1554, 1556, 1578, 1583, 1588, 1615, 1618, 1623-1624, 1629, 1642, 1647, 1651, 1654, 1675, 1690, 1713, 1723, 1742-1743, 1749, 1756, 1765, 1767, 1769-1770, 1774, 1784, 1788, 1792, 1794-1795, 1798, 1800-1807, 1809-1810, 1819, 1880, 1919, 1923-1924, 1934, 1937, 1962, 1970, 1973-1976, 1978-1979, 1981, 1983, 1985, 1988, 1994, 2001, 2026, 2034, 2050, 2084, 2143, 2185, 2193, 2197, 2260, 2307 |
320E LRR | TFX00103-00104, 109, 121, 124-125, 130, 137, 142-143, 147, 177, 186-187, 195, 206, 208-209, 212, 220, 224, 227-228, 243, 246-248, 268, 270, 274-275, 278-279, 299, 308, 315, 330, 338-340, 343, 347, 349, 359, 373-382, 389-390, 399, 401, 417, 424, 439, 449, 459, 467, 479, 483-484, 507, 519, 527-528, 548, 581, 592-596, 620, 654, 667, 763 |
323D L | NZF00168, 179, 181, 184, 187, 216, 235-236, 348, 350, 356 |
323E L | RAP00145, 148, 150, 152, 155, 157, 160, 162, 172, 175-177, 179-180, 182, 184-185, 194, 211, 217, 220-221, 229-230, 232, 234-235, 239, 242, 261, 273, 275, 281, 308, 314-316, 320, 323-324, 327, 344, 346, 349, 367, 372, 374, 378, 385-386, 392, 414-415, 438, 446, 456, 463, 500-501 |
324D | JZR00992, 994, 1002 MND00168 |
324D L | BYE00152 JAT00196-00197, 201, 208-209, 212, 223, 225, 227, 231, 234-236, 238-239, 247-249, 252, 254-256, 258, 260, 262-264, 266-271, 274, 276, 278-279, 282-283 PYT00113-00115, 118, 121-122, 124, 148, 152-153, 160, 166, 169-170, 186-187, 189, 192, 195-196, 199, 201, 203-204, 206, 213, 217-219, 221-222, 225-226, 236-239, 241, 251, 253, 255-256, 259, 263, 266, 270, 272-275, 278, 280-281, 284, 290, 292, 294, 296, 298, 303-305, 308-309, 311, 315-317, 319, 322, 324-325, 327-328, 330-334, 338-339, 342, 356-358, 365, 367-368, 370, 374-376, 380-382, 387, 392-394, 396, 398 SYM00487-00488, 490, 492-494, 496-498, 507-508, 515-518, 522-524, 530-531, 533-534, 537, 540, 572, 580, 582, 586, 606, 608-609, 611, 618, 622, 625, 644, 646, 655, 714, 717, 740, 789, 794, 801 T2D00252, 281, 307, 342, 398, 422, 430, 434, 466, 473-474, 503, 507, 516, 528, 535-536, 578, 593 |
324D LN | EJC00270, 313, 441, 549, 604, 724, 776, 780, 795, 808, 816, 827, 832, 836, 853, 866, 909, 936 LAB00272, 285, 292, 296, 305, 319-320, 355, 381, 412 TRH00297, 300, 303, 310, 312-313, 315-316, 318, 330-331, 333-334, 337, 340-341, 343, 345-348, 351, 354, 357-359, 363, 365, 368-370, 373-374, 379, 384, 387, 389, 391-393, 395-396, 399-400, 402-406, 408-409, 411-413, 416-417, 421-423, 429, 432-433, 436, 441, 444, 446-447, 449, 451-452, 456, 458, 460-461, 464, 468-469, 472-474, 476-477, 480, 483, 485 |
324E L | PNW00181, 183, 201-202, 209-210, 215, 226, 242, 255-256, 264, 266, 273, 276-277, 279, 281, 285, 334, 352, 355, 362, 364, 368-370, 374, 385, 394, 401, 412, 414, 420, 422, 436, 443, 464, 473, 475, 477, 479, 482, 490, 492, 507, 510, 516, 523, 526, 545, 548, 554, 563, 567, 578, 593, 598, 606, 609, 627, 630, 632, 634, 642, 644, 648, 657-658, 667, 670, 679, 682, 688, 691, 694, 702, 722, 727, 733, 776-778, 789-790, 801, 805, 827, 831-832, 839, 882, 893, 895-896, 953, 963, 976, 1016, 1041, 1056, 1062, 1094, 1136 TLF00111, 115, 133-134, 141, 151-152, 154, 159, 178, 193, 208, 210, 212, 215, 219, 234 |
324E LN | LDG00183, 197, 204, 206, 210-211, 213, 221, 225-226, 230, 236, 269, 286, 293, 301, 305, 339 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 3363566 | PL121SR Software (Analog) |
1 | 4341356 | PL121SR Software (Digital) |
1 | 4426441 | PL522 Software |
1 | 4452631 | PL300 Software |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
1 | 3363566 | PL121SR Software (Analog) |
1 | 4162519 | SOFTWARE GP-ELEK |
1 | 4341356 | PL121SR Software (Digital) |
1 | 4352671 | Machine Software |
1 | 4352673 | Machine Software |
1 | 4352678 | Machine Software |
1 | 4352680 | Machine Software |
1 | 4352682 | Machine Software |
1 | 4352684 | Machine Software |
1 | 4363856 | Engine Software |
1 | 4363858 | Engine Software |
1 | 4363860 | Engine Software |
1 | 4426441 | PL522 Software |
1 | 4451332 | Engine Software |
1 | 4452631 | PL300 Software |
1 | 4459527 | Engine Software |
1 | 4499247 | Machine Software |
1 | 4565168 | Machine Software |
1 | 4565169 | Machine Software |
1 | 4565170 | Machine Software |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Update the software on the machine. Caterpillar Electronic Technician (ET) 2013B and VIMSpc 2011A or newer should be used to perform these software updates. Note: create a full Product Status Report (PSR) and ECM replacement files for the machine before performing the updates as some configurations and settings could be erased during the software installation process. This will allow a point of reference to restore the settings of the machine after the update. Refer to the attached Rework Procedure. |
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