Usage:
11Oct2013 |
(Revised 23Oct2014) |
Before/After | PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS |
|
7620 | PS44054 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44054" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 11Oct2013 (Revised 25Feb2014) Service Letter. A change has been made to the Termination Date. |
TERMINATION DATE |
31Jan2015 |
PROBLEM
There are Product Link issues relating to non-reporting devices, fuel data quality reporting, diagnostics reporting, utilization reporting, and fuel level reporting on certain Caterpillar Products. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
414E IL | ELB00153, 173, 205, 358, 622, 647, 877 |
416 | 5PC08456, 12482 |
416B | 8SG04079 |
416C | 4ZN20718, 20759, 22454 |
416D | BFP16805 |
416E | CBD03761, 7568, 7843, 10332, 10340, 10495, 10563, 10566 MFG02238, 2241, 2267 SHA00721, 798, 1750, 1782, 1976, 1980, 2978, 3669, 3994, 4001, 4008, 4012-4013, 4202, 4211, 5439, 5805, 5996, 6582 |
416E ST | LMS01121, 1398 |
420D | FDP02898, 3048, 4215, 9521-9522, 9594, 9598, 9601, 9605, 9607-9608, 13104, 19401, 24031, 24117, 25500, 26077, 26548 |
420D IT | BLN01545, 2079, 5846, 10357, 10434, 12519, 12747, 12854, 12934, 13111, 13373, 13428, 13444, 13526 |
420E | HLS00518, 559, 697, 711, 805, 818, 1278, 1443, 1480, 1497, 1554, 1655, 2145, 2498, 2637, 3012, 3804, 4056, 4514, 5130, 5434, 5460, 5465, 5468, 5472, 5667, 5703, 5705-5706, 5748, 5763, 5767, 6287, 6418, 6420, 6439, 6536, 6881, 6932, 6935, 7510, 7529, 8131 KMW00273, 804, 1054, 1176, 1239, 1269, 1400, 1514, 1594, 2026, 2028, 2045, 2051, 2071, 2080, 2082, 2097, 2102, 2110, 2162, 2479, 2491, 2581, 3214, 3267 PHC00174, 219, 311, 386, 462, 866, 919, 960, 970 PRA00288, 296, 367, 371, 546, 954, 1055, 1303, 1317, 1446, 1457, 1471, 1544, 1582, 1703 |
420E PL | DAN00411, 702-703, 729, 771, 834, 836-837, 901, 939, 961-962, 997, 1143, 1262, 1402, 1602, 1802, 1828, 1838, 1864, 1867, 2016, 2119, 2146 |
420E ST | DJL00250, 289, 398, 649-650, 653-654, 667, 729, 747, 752, 833, 1001, 1276, 1357, 1487, 1667, 1935, 1956, 2018, 2044, 2092, 2124, 2203, 2233, 2259, 2306, 2308, 2316, 2347, 2562, 2587, 2598, 2871, 2943, 2947, 2957, 2988, 3087-3088, 3343, 3355, 3388, 3404, 3437, 3443, 3450, 3456, 3461, 3484, 3487, 3499-3500, 3504-3508, 3511, 3514, 3522, 3524, 3526-3527, 3540, 3544, 3559-3560, 3563, 3565, 3567, 3575, 3578, 3594, 3603-3609, 3611-3612, 3626, 3638-3640, 3643-3647, 3660, 3662, 3669-3671, 3673-3674, 3691, 3756, 3795, 3919, 3977, 3991, 4008 |
420F IT | JWJ00194, 233, 238, 279, 313, 329, 360, 446, 530, 572, 583, 634, 680, 686, 708-709, 717, 740, 770, 787, 1047, 1053, 1169, 1249-1252, 1285, 1287, 1337, 1340-1341, 1465, 1467, 1591, 1593 |
420F ST | SKR00298, 310-311, 362, 382, 420, 436, 682, 689-690, 848, 854, 861, 878, 885, 901, 912, 921, 928, 942, 947, 952, 1024, 2038, 2040, 2047, 2052, 2056 |
422E | MAW01462, 1465, 1468-1469, 1515, 1518, 1639 |
428D | BXC01435-01436, 1440 |
428F | LBH00219 SJW00303, 343 |
430D | BNK01060, 1091, 6464, 6661, 6794 |
430D IT | BML02936, 5258 |
430E | DDT00509, 780 EAT00265, 348, 370, 388, 533, 659, 787, 791, 906, 926, 1161, 1272 RLN00304, 377, 420 SCD00275 |
430E IT | MXB00184, 238, 249-250, 313, 335, 372, 415-417, 485, 490, 493, 501, 569 |
430E ST | SWC00164, 176, 193, 217, 222, 232, 262, 348, 424, 468, 474, 527-528, 617 |
430F IT | RGS00151, 157, 166, 184, 239, 265 |
430F ST | RDF00165, 185, 201-202, 259, 410-412, 416, 424, 427-430, 432-433, 435-437, 441, 443 |
432E | BXE01587, 1952, 2625, 3064 JBA00434, 855, 901, 1298, 2460, 2611 |
442E | GKZ00316 |
444E | NBA00284 |
450E | EBL00157, 161, 280, 382, 402-403, 453, 456, 477, 502, 524 RBA00150, 180, 193, 214, 236, 249, 263, 269, 282, 294, 297-298, 327, 332, 338, 347-350 |
450F | HJR00150, 183, 200-202, 204, 211 |
*******Group 2******* | |
906 | 6ZS00647 |
906H | SDH00208, 2586, 2960 |
907H | SJM00525 |
908H | LMD00753, 778, 1226, 1230, 1844, 1847, 1871 |
908H 2 | JRD00182, 544, 547 |
914G | 7ZM00606 |
IT14G | ERP00171 FWL00747, 923 KZN00419 |
*******Group 3******* | |
301.8 | BFA03160-03161, 3366, 3371, 3779, 3785, 3945, 3962 |
301.8C | JSB06982, 7327, 7469 |
302.5C | GBB05960 |
302.7D | LJL00433 |
303 | DMA03266 |
303.5D CR | RHP00789, 1455, 1734 |
303.5E CR | RKY01150, 1225 |
303C CR | BXT05013, 5072-5074, 5180 |
304 | NAD02180, 2878 |
304C CR | FPK03702, 4017, 5106, 5563, 5700, 6577 |
304D CR | TYK00930 |
304E CR | TTN00295, 365, 531, 599 |
305 | DGT00839 |
305.5D | FLZ01243 |
305.5E CR | FKY00492, 824, 917 |
305C CR | HWJ02117, 2166, 2225, 2884, 3076, 3093, 3545 |
305D | XER00855, 1166, 1224, 1550-1551, 1795-1796, 1805 |
305E CR | XFA00616, 699, 727, 877, 896, 1013, 1062, 1136 |
307C | BNE00460, 1002, 1754, 1810 |
308C CR | KCX01174, 1324, 1622 |
308D CR | FYC00251, 354, 388-389, 859, 986, 1518, 1542, 1548, 1931, 2479 GBT00321 |
308E 2CR | TMX00683-00684 |
308E CR | GBJ00551, 609, 742, 814, 1015, 1135, 1354, 1379, 1480, 1486, 1496, 1499, 1521, 1527, 1541, 1550, 1555, 1594 |
*******Group 4******* | |
216B 3 | JXM02213 |
226 | 5FZ08502 |
226B | MJH00666, 1612, 1616, 3866, 5233, 5512, 7653, 13529 |
232B | SCH00609 |
236 | 4YZ04405, 4722, 6742 |
236B | HEN02853, 9267 |
236B 3 | A9H00518, 1601, 2036, 2642, 2893 |
242B | BXM01634 |
242B 3 | SRS00723 |
246 | 5SZ00946, 2608, 5112, 6185 |
246B | PAT00441, 3591, 3778, 3967, 5084, 5254 |
246C | JAY01129, 1370-1371, 2820, 4020, 4031, 4303, 5322, 6307, 6902, 6932, 7140, 7203, 8198 |
247B | MTL03127, 6557 |
247B 3 | TSL01148, 1158, 1161, 1528 |
248 | 6LZ00397, 685 |
248B | SCL00414, 840, 926 |
252B | SCP02203 |
256C | DWS01802 |
257B | SLK01064, 2735, 3663, 9672 |
259B 3 | YYZ01053, 1191, 1463, 1578, 2603, 2671, 2991, 3293, 4106, 4153 |
262B | PDT04753 |
262C | MST00405, 1935, 2179, 2769, 4190, 5114 |
262C 2 | TMW00270, 344, 689 |
268B | LBA01517, 1961, 1976, 2044 |
272C | RED00868, 1615, 1991, 2177, 2557, 2607, 2827 |
277B | MDH02792 |
277C | JWF00423, 1537, 2478, 2490, 2572, 2602, 2663 |
279C | MBT00818, 826, 1266, 1274, 1407, 1665-1666, 1724, 1783, 1811, 1874, 2028, 2179, 2221, 2517, 2845, 3136 |
279C 2 | KWB00272, 506, 570, 668, 688, 792, 877, 892-893, 1304, 1308 |
287B | ZSA03448 |
287C | MAS00263, 1888 |
287C 2 | SSB00322 |
289C | JMP01846, 2434, 2749, 3196 |
289C 2 | RTD00311, 613, 948, 953, 1418, 1908 |
297C | GCP01750 |
299C | JSP00298, 920, 1783, 2261 |
299D | HCL00358, 614, 626 |
299D XHP | NLC00357 |
446B | 5BL03023 |
*******Group 5******* | |
TH103 | 3PN00550, 723 |
TH215 | CEG00388 |
TH220B | SLA00571 |
TH330B | SLB01852, 1990, 2006 |
TH337 | TDF00338 |
TH360B | SLE01645, 3282, 3831 |
TH407 | TBY00243, 247 |
TH460B | SLF01373, 1708-1709, 2126, 2232, 2609, 2707, 2762 |
TH514 | TBW00455, 461, 731 |
TH560B | SLG00485, 628-629, 692, 744, 747, 1320 |
TH580B | SLH00920, 922 |
TH83 | 3RN04880 |
TL1055 | TBM00374, 441, 500, 760, 1283, 1496 |
TL1055C | KDE00309, 312, 855 |
TL1255 | TBN00303, 335, 608, 791, 1060, 1111 |
TL1255C | DHW00197, 400, 655 |
TL642 | TBK00636, 976, 1284, 1287, 1465 |
TL943C | THH00376 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 3363566 | PL121 (Analog) Software |
1 | 4341356 | PL121 (Digital) Software |
1 | 4426441 | PL522 Software |
1 | 4452631 | PL300 Software |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
1 | 3363566 | PL121 (Analog) Software |
1 | 4341356 | PL121 (Digital) Software |
1 | 4426441 | PL522 Software |
1 | 4452631 | PL300 Software |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 3******* | ||
1 | 3363566 | PL121 (Analog) Software |
1 | 4341356 | PL121 (Digital) Software |
1 | 4426441 | PL522 Software |
1 | 4452631 | PL300 Software |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 4******* | ||
1 | 3363566 | PL121 (Analog) Software |
1 | 4341356 | PL121 (Digital) Software |
1 | 4426441 | PL522 Software |
1 | 4452631 | PL300 Software |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 5******* | ||
1 | 3363566 | PL121 (Analog) Software |
1 | 4341356 | PL121 (Digital) Software |
1 | 4426441 | PL522 Software |
1 | 4452631 | PL300 Software |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Update the software on the machine. Caterpillar Electronic Technician (ET) 2013B and VIMSpc 2011A or newer should be used to perform these software updates. Note: create a full Product Status Report (PSR) and ECM replacement files for the machine before performing the updates as some configurations and settings could be erased during the software installation process. This will allow a point of reference to restore the settings of the machine after the update. Refer to the attached Rework Procedure. |