PRODUCT IMPROVEMENT PROGRAM REPLACING ONE FRONT LINKAGE PIN ON CERTAIN UHD MACHINES, 345HD, 345BII, 365B L AND 5080 EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM REPLACING ONE FRONT LINKAGE PIN ON CERTAIN UHD MACHINES, 345HD, 345BII, 365B L AND 5080 EXCAVATORS

Usage:

SEBE8057

July 11, 2002
U-161
O-135

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*Priority* *Parts stock action needed*	PRODUCT IMPROVEMENT PROGRAM REPLACING ONE FRONT LINKAGE PIN ON CERTAIN 345HD, 345BII, 365B L AND 5080 ULTRA HIGH DEMOLITION EXCAVATORS
6501		PI30328

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30328" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30328" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
January 31, 2003	July 31, 2003

PROBLEM

AFFECTED PRODUCT

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Model	Identification Number
345 HD	2SW154-156, 158, 201, 206, 210, 212
345B II	CCC357, 363, 374, 444
365B L	9PZ494, 504
5080	6XK216, 300, 306, 312, 318, 319

PARTS NEEDED

1 - 1235342 Pin (for 345HD, 345B II and 5080 only)
1 - 1499428 Pin (for 365B L only)

ACTION REQUIRED

***** Parts Stock *****

Remove all 1235342 and 1499428 Pins from dealer parts stock.

***** Affected Product *****

Refer to Illustration 1 for pin location (PT200 identification).
Refer to Operation & Maintenance Manuel for pin replacement:

345UD and 345BII: Form number SEBU7269
365B L: form number SEBU7535
5080: form number HEBU9074

In case of any problems, please contact your Product Support in the Caterpillar Plant.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

***** Parts Stock *****

Submit one claim for all 1235342 and 1499428 Pins removed from parts stock.

***** Affected Product *****

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs	Parts	Labor Hrs	Parts	Labor Hrs
100%	16	0	0	0	0
NOTE: This is a 16-hour job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1- Owner Notification)

SAMPLE OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - Replace the Front Linkage Pins

MODELS INVOLVED - 345HD, 345BII, 365B L and 5080 Ultra High Demolition Excavators

Dear Caterpillar Product Owner:

One front linkage pin needs to be replaced on certain 345HD, 345BII, 365B L and 5080 Ultra High Demolition Excavators. This front linkage pin may have cracks due to improper heat treatment. The pin needs to be replaced to prevent damage to the bores and front linkage structures. New front linkage pin needs to be installed on the products listed below. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated July 11, 2002 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)
Attached to July 11, 2002 Service Letter